Top 20 Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive Questions & Answers

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a quick observationis this laptop same computer you 'saw' ext drive with prior?might be as simple as needing the operating system driver for that maxtorgo to www.maxtor.comenter model numberget driver for operating system of your laptopsee how that helps

Go to SEAGATE website download drivers. Seagate owns MAXTOR. Also download SEATOOLS & Disc Wizard for future problems.

you may have to assign a letter to the unseen drive manually: goto start menu and right click on my computer/ select manage/ select storage/ select disk management/ check to see if the drive is there and/or has a letter assigned to it...if not right click on the drive in question and select change drive letter and paths/ then give it an unassigned letter and that should do it. if not just just text me back and w'ell investigate your power supply and/or the cable(s) and usb ports. hope this helps:)

Hi brnscarcara,
"Updating the Drivers / Software!"
"Go to this "Website!"
Fill-in necessary information.
ie: Model #, Brand, and or Operating System...
"Select the [Drivers] you need from the "List."
"Download the Drivers!"

Click here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&vgnextoid=ef2cfbbad0f89210VgnVCM1000001a48090aRCRD

The FAT format is easier to recover data from if things go wrong, but if you insist on making it NTFS, all you have to do is right click the drive, choose FORMAT and then specify NTFS as the format.
WARNING!!! This WILL ERASE all the data on the drive so back it up first!

Assuming that you are using Windows XP.

1. Ensure that your computer is turned on
2. Plug the one-pin power connector to the back of the hard disk enclosure
3. Connect the other end to the power adapter
4. Plug the power adapter into the wall outlet.
5. Plug the large end of the USB cable into an available USB port on your computer
6. Plug the smaller end of the USB cable into the USB connection on the hard disk
7. Windows should detect a "USB Mass Storage Device" and automatically install all of the necessary drivers for it (This could take as much as 2 minutes).
8. To ensure proper setup, you may have to restart your computer.

To remove the drive

1. Ensure that you aren't currently accessing any of the files that reside on the hard dis.
2. Right click on the Windows unplug or eject hardware icon in the System tray in the bottom right hand corner of the screen.
3. Select to eject the disk corresponding to the external hard drive
4. Unplug the USB connector once you have been instructed to do so

No, windows should have seen it right off the bat.
See if the drive is showing in the device manager with an " ! " on it. if so, right click and uninstall it, then unplug and reconnect the USB cable.

alrighty
sounds like there is a major problem with the hardisk controller inside
did you drop it?
spill anything on it?
whack it?
it sounds like its pretty damaged to be "clicking like a clock!"

if your really desperate you can try opening it up and removing the hardrive itself and opening up your computer and connect it straight to your motherboard. with either sata cable or IDE depending on how old the drive is.
i can't guarantee that you will be able to get anything off it but its worth a shot!
then you will have to buy a new one
and this time don't abuse it! ;-)
hope this helps,ben

Try disconnecting it shutting down your computer do a restart once your computer is up and running again plug the storage drive back in it may look for a driver for it or just start working you can check it by going to my computer left click then you will see it if it installed. If not leave plugged in and hit the power cord on the drive or unplug the drive again and back in if it will not start up it is time for a funeral for it. Last resort is go to devices see if the device is listed if so it may have a ? mark by it or a yellow symbol if this is the case insert the CD that came with it and hit update driver be sure to always check go on line as well for drivers. It is either a driver issue or a power issue or a bad storage device. John

Are you running two different O/S on computers.?

It's a 12volts 2Amps, + is the cenral pin, - is the outer pin,

http://www.amazon.com/gp/product/B004BRMV6O/ref=pd_lpo_k2_dp_sr_3?pf_rd_p=1278548962&pf_rd_s=lpo-top-stripe-1&pf_rd_t=201&pf_rd_i=B000BZRO5I&pf_rd_m=ATVPDKIKX0DER&pf_rd_r=1PTCNTSATTKNGZP2TGJX

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You can find a power cord for your Maxtor Personal Storage 3100 100 GB Hard Drive here:

http://lcdpayless.com/productpage.php?productId=2503

or

http://www.ecrater.com/p/6553550/ac-dc-power-adapter-maxtor-3100

i could maybe help if you can explain the problem more detailed

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Hello.

There are various levels of USB (1.0, 1.1 2.0). It appears that USB 2.0 doesn't recognize the external hard drive but the older USB hub does. I suspect that you have the newer 2.0.

To determine if your computer has a USB 2.0 port (You must be logged on as an administrator to perform these steps):

Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Double-click Universal Serial Bus controllers.

If the word Enhanced is included in any of the listed controllers, your computer has USB 2.0 controller drivers installed.

Try the Maxtor drive with another computer that has the USB 1.0 or 1.1 ports. If it still doesn't work, the USB interface in the enclosure is defective and you need to return/exchange it.

Hope this helps.

Was it dropped or bumped? If so open it up to make sure the power is still hooked up, they come undone easy. If you can or know how take it out of the case and power it up in a desktop PC to see if it works?

Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.

Some part of the device has "failed".

If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

If the warranty has expired, then open the case, remove the disk-drive, buy a new "compatible" disk-drive, connect it, and thus "revive" your external storage device.

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".