20 Most Recent AEG Santo 70342KG Bottom Freezer Refrigerator Questions & Answers


The door handle has become loose and I want to know how to tighten it

They are two hinges one at the top and the other at the bottom. Use a philips screw driver to tighten two screws at the top and two at the bottom. The bottom screws require a dumpy screw driver (short).
6/16/2015 3:29:15 PM • AEG Santo... • Answered on Jun 16, 2015

Frost problems on the two top drawers of the freezer

you can manually defrost the unit with a shop vac that has a attachment that will direct the outlet air to the problem but that is just a temporary fix, the main problem is that moist air is getting into the freezer either from the gasket or somewhere else. Try the dollar bill test on the gasket to see if its bad. This is how to do it,you take and put the money between the gasket and the refrigerator and close the door. If you can pull out the dollar real easy the it's time to replace the gaskets. if there's resistance from the gasket then they are ok. From there you can decide if you want to call out a service tech or attempt the repair your self. Thank you for using FixYa.
12/25/2008 4:57:51 PM • AEG Santo... • Answered on Dec 25, 2008

Hello. Please could you tell me where the thermostat is on an AEG Santo fridge freezer model n71 840?

May not be the thermostat. Could be the fan motor.
5/19/2022 4:16:35 AM • AEG... • Answered on May 19, 2022

Temperature of my AEG Arctis freezer started rising for no reason.

sorry but only a local repair service can help you
9/19/2021 11:57:35 AM • AEG... • Answered on Sep 19, 2021

Arctis 3100. Why isn't it freezing?

There must be a gas leakage due to which the refrigerator is not cooling. Better call a technician to fix it.
2/17/2021 6:28:27 PM • AEG... • Answered on Feb 17, 2021

My AEG freezer works fine but the fridge doesn't seem to cool

Possibly evaporator fan not working or defrost problem.
5/29/2020 4:04:38 AM • AEG... • Answered on May 29, 2020

My aeg inbuilt frost free fridge freezer is collecting ice under the bottom freezer compartment. how can I stop this happening

Sounds like the drain pan or tube is frozen and clogged You need to shut off the unit and empty the freezer section and check the bottom of the rear wall of the freezer for the drain pan. use sink hot water to defrost and a turkey Baster to clean the hole and the hose.
6/20/2019 12:01:26 PM • AEG... • Answered on Jun 20, 2019

Freezer does not freezer does not work on an age fridge freezer

no gas or faulty compressor not worth repairing
2/2/2019 9:54:49 PM • AEG... • Answered on Feb 02, 2019

I have an AEG SANTO OKO fridge unit only about 1 year old. We just cannot open the door without it being pulled 2 inches on every open. I have since placed it on a rubber mat with no success

You have very good door-seals, with strong magnets on the refrigerator. I suspect, You must pull hard to open the door. Does the fridge have 2 wheels? It may only stand firm on 2 "legs" and not 4. This problem is the first, I ever heard, I do not know this model, If it is a Refrigerator that is not very heavy, this can happen. When the door seals are very good, what can happen is The door has been closed and the air inside the fridge becomes cooler and cooler. The air inside the food-compartment contracts, because it cools down and pulls even more on the inside of the door surface, actually pulling the door shut. ( a negative air-pressure inside the fridge) compared to the outside of the refrigerator. A trick I am using is, 1.) I place my finger between the door and the cabinet-frame. 2.) Then, with the finger, index or middle finger, I push gently against the Door-Seal (Gasket). for 1 or 2 seconds, This allows the Air from outside, (higher pressure) to flow into the food compartment of the fridge and now it is easy to open the door. Let me know if this works for you. Appreciate to be alive and be kind to others. Klaus (Electrical & Refrigeration Technician) Toowoomba, AUS
2/6/2018 11:14:37 PM • AEG... • Answered on Feb 06, 2018
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frost problems two top drawers freezer

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