Top 20 Danby DDR600R Silhouette Dehumidifier Questions & Answers

There is usually 3 choices As long as you hear the fan come on & the compressor cycle, it is working See no reason you can't try the features on the control panel They pretty much tell you what they are for

Press the "power" button and then set the humidity level to about 50%

Is the float in the empty or full position?? If it is in the empty position, and the unit will run normally, then yes you can. The water will divert from the evap tray right into the hose. If it is stuck in the full position, and wont run because it thinks it's full, you will have to find a way to put and hold it in the empty position.

Well can't seem to find your particular model but they have what looks like yours

http://www.needinstructions.com/search/?q=Danby+DDR600R+Silhouetteumidifier+MANUAL&page=3

The following is a link to your Owners Manual. You can download and print it for future reference.
http://www.danby.com/cms/uploads/products/en_manual/DDR5009,_6009,_7009REE_EFOM.pdf

Hope this helps you and thanks for choosing FixYa.

Turn the unit OFF and unplug it. Disconnect the hose from the outlet on the unit. Using a plastic 18" Zip Tie, that will fit easily into the drain outlet, carefully insert the Zip Tie and insert it as far as you can. You will reach a bend in the tubing, so gingerly work it past that bend. Once the Zip Tie has reached as far as it will allow, start pulling it slowly back out, while rotating it. This will dislodge any clogs, so be ready for water to follow. It also would be wise, to clean out the tube or hole that drains into the bucket, as it may also have a clog in it.

Hope this helps you to solve the problem, Joanne.

The problem you're having with your dehumidifier, may be the result of one or more of the basic, but solvable problems and solutions listed below:

1. The Humidity Extraction Level is set to High. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Remove, inspect the filter and clean if necessary. It it's a
Washable Filter, allow it to thoroughly dry before reinstalling it.

3. Obstructed Air Flow. A minimum of 12" to 18" clear air around the entire unit, must be
maintained.

4. The ambient air temperature at floor level is between 40 - 60 degrees F. This is particularly true in
basement applications. The air temp at floor level is colder than the air temp at shoulder level.
Dehumidifiers don't work well in that temperature range (Unless, it's a Low Temp model). Raise
the unit up off the floor on to a sturdy table, counter top, etc, that can handle the weight of the
unit, plus a full tank of water.

If you troubleshoot the 4 things listed above, it may quickly solve the problem. Please let me know. Thanks.

Take it to a metal scrap yard and turn it in the copper and buy a new one. Buy a different brand.
Sorry to be so blunt but dehumidifiers are very cheap and disposable not many people work on them. If this help please rate me and do a testimonial.

The humidity level you have the unit set on may be to high. Keep in mind, a higher number is not what the dehumidifier will remove. It's what it will maintain. Lowering the percentage to say 45% or minimum if you don't have a LED readout, should cause the unit to turn ON and collect water in the bucket. Also, be sure that the air intake filter is clean and not clogged.

If you want to do an in home test, put the humidifier in the bathroom, turn on a hot shower, set the unit to it's lowest setting and as you walk out, close the door. DO NOT use the exhaust fan in the bathroom. After about 15 - 20 minutes return to the bathroom, turn the shower OFF and check the unit's water collection bucket. If you see any water in it, it's working as it should.

Hope this helped you solve the problem. Please let me know. Thanks.

I have the same problem E7 shows up we played with nothing happened :(

Laverne, most of the time repairing a 7 year old dehumidifier is as costly (parts - if you can find them & labor) as buying a new one. As far as the problem you're having is concerned, it sounds like one of the sensors has failed. You may try the following, t see if the unit will reset itself.

Turn the Master ON/OFF Switch to OFF. Unplug the unit and leave it unplugged for 12 - 15 minutes. Plug the unit back in, turn On the Master On/OFF Switch and set the controls as you normally would. Hopefully, that 12 - 15 minute timeout, allowed the electronics to reset themselves and the unit will function as it should.

Hope it works for you.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

hello. Here is the link to Danby Customer Service. Call them and tell them what you need. http://www.danby.com/customer_service

Joe

ps. please rate this answer as very helpful. thanks

Call a certified service technician.

you can call them:
http://www.danby.com/contact_us2

without floor drain how to use direct drain

empty top

Hi,
Is there any sign of ice or condensation on the cold pipes? You may be able to see them by removing the filter screen (if present on your model) from behind the inlet grille. There's also a chance that the humidity sensor is clogged with fluff, so fooling the system into thinking the room is pretty dry. A running compressor can usually be detected as a deep throbbing from the machine.
If it is running, but not cooling the pipes, then you may have lost the refrigerant from the system via a leak. If the air coming out of the machine is warm (caused by the compressor running) but there is no water produced this is usually the cause. This is usually beyond the scope of a DIY repair.

Hope this helps. If these suggestions do help you solve the problem, please give my reply a rating to help others judge my knowledge / guessing skills.
If they do not, please hold off on the rating and add a comment with more details so I can try to help you further. Cheers, D

Check the fitting where you connect the drain hose to. It may have a plastic seal that must be cleared out in order to use the hose drain. The plastic seal can be easily punched out.