Hi,
If your washer won't drain, check these:
It spins, but doesn't pump It doesn't spin or pumpIt pumps, but the water returns
It spins, but doesn't pump
If
your washer spins but doesn't pump the water out, the drain line is
probably clogged. In many washers, a small sock or other piece of
clothing can get between the clothes tub and the outer tub that holds
the water. If the clothing gets between the tubs, it may then get into
the drain hose that's attached to the pump--or even into the pump
itself. If it's in the pump, you need to remove the hoses from the pump
and pull the item out.
To remove the sock from the outer tub
port, open the washer's main access panel and remove the large-diameter
rubber hose that connects the pump to the bottom of the outer tub.
Then, using needle-nose pliers, try to grab and remove the clothing
through the port.
Sometimes you can't remove the stuck
clothing from below. Then you have to remove the agitator, top of the
outer drum shield, and inner clothes tub. This isn't easy to do--and
you may need special tools--so you might be happier getting a qualified
appliance repair technician to do the job.
If the drain line
isn't plugged, the problem may be with your pump. Even if the pump
appears to be turning, the internal impeller may be broken. If so, you
need to replace the pump.
It doesn't spin or pump
If
your washer doesn't spin or pump water out but the motor is running,
your washer probably has a frozen pump pulley. If so, you need to
replace the pump. To check the pulley, remove the pump from the washer
and try to rotate the pulley manually. If it doesn't turn freely--if
it's frozen or stiff--replace it.
It pumps, but the water returns
If
the water that pumps out of the machine goes back into the machine
after the spin cycle, your washer may be siphoning the water from a
laundry tub that has a slow drain, back into the washer. The usual
remedy for this is to improve the draining of the laundry tub. (Is
something stuck in the drain?) Also, check for these problems:
- If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.
- If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.