20 Most Recent Asko WCAM1812 Front Load Washer / Dryer Questions & Answers

Update: The dry cycle is now working! Apparently the automatic overload/shut off on the heating element got tripped. We had a technician out this morning. He unplugged the machine, removed the top of the unit, and simply pushed a little red/orange button that was on top of the heating element. When we plugged it back in the heating element worked again. The technician was able to troubleshoot this by checking the amps while running the dry cycle. But the proof was really when we did a load and the machine heated up (just like it used to) during the dry cycle. This was actually a relatively simply fix - though could be dangerous as you have to open up the electrical area. The reset button is rather inconspicuous and located on top of the heating element, which is long (runs front to back in the center part of the top of the machine - which you can get to by removing the lid/top outer housing) and silver - wrapped in insulation. It's pretty obvious. The button is in a little metal fixture on top of the heating element. The technician told us that the rest can get tripped when the unit overheats. (We think this happened when the laundry tub overfilled and the hose was totally submerged - the machine was working overtime to pump out the water.) The technician also warned that this can happen if the machine gets turned off suddenly mid-cycle - especially during the drying cycle. He said that the heating element gets so hot, it needs to have a gentle cool down period, which is marked on the dryer dial for the last 20 minutes of the cycle. I hope this helps others!

Asko WCAM1812... | Answered on Aug 22, 2020


Asko WCAM1812... | Answered on Apr 03, 2015


Asko WCAM1812... | Answered on Apr 03, 2015

You pulled the wire out of the terminal. You need a crimp tool and a terminal of the proper size to crimp the wire back into a terminal. Not hard to do if you have the proper equipment.

Do not solder a wire to a crimp terminal!

Asko WCAM1812... | Answered on Nov 18, 2013


Asko WCAM1812... | Answered on Nov 18, 2013

I recently had this same problem. There is a spinning wheel inside the pump that has likely detached from the motor. Upon removing the back of the unit, you will see a water pump on the bottom left of the unit. There are three screws attaching the pump to the rest of the assembly, remove the screws and detach the motor, out should pop out a red spinning wheel. I Gorilla glued mine back on, and it sounds better than before the grinding noise.

Asko WCAM1812... | Answered on Nov 18, 2013

the rubber seal is easily replaced and can be bought on line

Asko WCAM1812... | Answered on Jan 05, 2013

On the bottom right of the machine, with a coin trap door. Twist the knob left (on the inside of the door) and pull out towards you. Make sure you lay a towel down beneath your machine and the floor because water will come out with the knob.

Asko WCAM1812... | Answered on Oct 16, 2011

I have the same problem, did you find out anything?

Asko WCAM1812... | Answered on Oct 15, 2011

Hi, If you are having problems with your gas dryer not heatingthe most common problem is that the ignitor goes bad. Even though it glowssometimes it is still not working properly. if you dryer is gas check out this gas no heat tip.... If you have an electric dryer, you can have many differentthings that can go wrong causing the dryer not to heat. check outthis electric no heat tip...


Asko WCAM1812... | Answered on Aug 13, 2011

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