Firstly lets see if your drive is working!
Put in a disk you know works and has files of some sort on it
If nothing is still happening , goto my computer and right click on your CD drive and
Do you now see files ?
If not right click on "My computer" and click manage
The "Computer Management" Console will now popup and you will see a selection of
headings on the left , click the plus (+) sign on "Storage" to expand it then click on
"Disk management (Local)
In here you will see all the storage devices attched to your computer , including your
Hard Drives , Floppy Drives , USB Flash Drives etc.. , from here you should see your CD
Drive , if you do and right click it and explore the drive and you do see files ,
change the drive letter of your CD-ROM drive from the default D: to say like F: or
something , right click the CD-Drive in the Disk management and click change driver
letter , and follow the instructions.
If you dont see the files or you dont see the CD-Drive at all do the following:
1. right click my computer
2. click on properties
3. a new window will popup
4. click on the hardware tab
5. click on device manager
the device manager console will now open ,
from within here find your CD/DVD Drive under the DVD/CDROM drive heading,
right click the appropriate drive and click on uninstall.
Now reboot your computer and then windows should detect your CD /ROM Drive and reinstall it , you may now again need to reboot in order for your CD Drive to function correctly If this doesn't fix your problem try upgrading the firmware of your Drive.
**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.
If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.
If the DVD Drive is connected on the same ribbon cable as the Harddrive , the Hard Drive should be set to Master on the Jumper settings and the DVD Drive set To Slave otherwise if it's on a seperate cable it should be connected at the end of the cable and set to master. If you do / have done this can you see the devices in BIOS ?
It sounds like some dust or hair has landed on the Laser Lens (The component responsible for reading the data on the CD) and is interfering with the playback , to clean this your self you will need a laser lens cleaning kit to safely remove the debris.If you're finding that after cleaning the disk the DVD is still skipping try cleaning the cd , as debris on the CD itself can also cause interference for the laser lens
on Aug 26, 2008