Top 20 Fantom Titanium Hard Drive Questions & Answers

try to set up the drivers before connecting to media box

the controller on the external drive could have gone bad. i would first try removing the hard drive from that external enclosure and use a usb or esata dock and see if itll mount.

You have to format a hard drive with a third party disk unless its a usb data drive Restart your computer During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key this will vary depending on your operating system Press and hold that key during the boot up process to enter BIOS then using the arrow keys navigate to advanced bios features press enter change your first boot device to cd press escape then press f10 to save to cmos restart

or if you are using a USB insert your usb drive click start right click on my computer select open you should see your USB drive right click then select format another way is to control panel administrive tools,computer management disk management right click on your drive select format hope this helps

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seatedif this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap if this solution does not work and you might need one http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=280406610810&ssPageName=STRK:MEWNX:IT$1+$2.46 postage worldwide You might get these on Ebay im not sure which country you are in this might guide you to oneyou could get this on Ebay if you dont have an account you will need to create oneAdd Email adress Add Bank AccAdd Credit Cardalso add your postal adressalso add a paypal accountwhen you get to the paypal login page at the bottom you will see new to paypal sign up tab paypal to create an accountpaypal registration password ,bank card /credit card phone numbers home/mobile ,email adress and a postal adressbe very specific when you type in the search always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as describedyou will even see the pictures of your item so you cant make a mistake and get them home deliveredhope this helps

1. if you don't eject the eternal drive properly it could cause the controller board inside the case to fail.
.2. USB drives are to be eject by the windows feature never disconnect while drive is in the port without using the ejection feature.
3. check the drive in another port to see if it can be seen in the computer list.
if not you may a defective usb controller in the case. the drive can be remove and installed into a new case. The drive may not have been damaged.
4. A new case can be purchased at the local computer store.

Either the hard drive inside the case is bad, or the board the controls the drive is bad. The only way you can find out if the drive is good is to open up the case and remove the hard drive, then plug it into another case you buy at your local computer supply store. However depending on the case this might break the case, it should be used as a last resort for saving your data.

This external unit needs more power than what an normal USB socket can deliver - either use it's separate power source or the unit is dead - there has been an short in the power board of the unit.

My computer does not recognize the Fanton titanium drive. It was working properly for last 2 years and contains and all of a sudden I cannot see it's drive location once I connect it to multiple computers in my household.

I suspect that one of my teenagers "moved" a file instead of copying it and somehow corrupted the file structure. By the way, I have already tried to see if it is a problem that can be fixed by assigning a drive using Disk MGMT. It is not recognized there either.

Is this an inbuilt drive or an external drive? If you're using USB, it needs a USB connection. It shouldn't need drivers as the computer will automatically detect a hard drive.

Have you tried connecting to a completely different computer to see if that recognised it?

Hi,

Install the Hard disk to another pc

Reply me .

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There's a possible that the harddrive is corrupted, or could be the usb cable itself, have you tried connecting a different usb cable for the harddrive? If so and still doesnt work have it covered by the manufacturer of the harddrive

Goto your CMOS. put your hard drive settings on Auto detect or if you know the correct cylinders etc... you can manually put it in your self. then save and reboot your computer. If your settings are correct in CMOS then try to FDISK your hard drive. Also use the Fdisk /mbr command.

I would check the usb connection. Try your drive in a different usb on your mac, see if that works.

you need to go to delet all the drivers that you have by going to control panel, system, device maanger and delet the drivers reboot and the system will start reading asll your drivers again and it should work..

have you try it with another system? if no try it and if it continues then try scanning it with antivirus program installed in your system. if all this no success then get and another okay.

Hi,

Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.

Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.


Hope this helps FixYa

delores684

It sounds like some other device might have taken the drive letter that we assigned to your external hard drive. The links below will show you how to change the drive letter.

Let me know if you have any more problems or questions

Issken

How to change your drive letter in Windows XP
http://www.fixya.com/support/r4183994-change_drive_letter_in_windows_xp

How to change your drive letter in Windows Vista and Windows 7
http://www.fixya.com/support/r4176803-change_drive_letter_in_windows_vista

Try the basics first. Unplug and let sit for a while before rebooting the drive. Then if nothing, get a copy of Disk Warrior and you may be able to regain access to the drive in order to save your data.