20 Most Recent Western Digital Caviar WD800BB 80 GB Hard Drive Questions & Answers

Looking at specs, you need this cable which your computer may already have: IDE Ultra ATA100 / ATA-6.

Western Digital... | Answered on Jul 28, 2017

try clean dust from pc and change power supply.

Western Digital... | Answered on Jul 12, 2014

your OS should apply a generic driver for it. there is no specific spot to download a driver for a HDD

Western Digital... | Answered on Jan 14, 2014

What type of computer laptop or desktop ?

On a desktop computer WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL. http://www.kitchentablecomputers.com/static.php - rules Only work inside the computer case when the power has been switched off and disconnected. Never open the power source. Some of the below steps recommend removing physical parts within the computer. While in the computer it is highly recommend that you be aware of ESD and its potential hazards Remove the power lead from the power in put on the computer remove the side panels on on our computer you will see 4 screws 2 either side unscrew these then remove the electrical lead and the sata lead remembering where these are located slide the hard drive out then put your new sata hard drive in placing the leads back to there original position then tighten the screws (do not overtighten) http://www.ehow.com/video_4978913_install-internal-hard-drive.html YouTube video install a second ide hard drive http://www.fonerbooks.com/laptop_1.htm laptop hard drive http://www.ehow.com/how_5451891_remove-hard-drive-ibm-notebook.html Hope this helps. http://compreviews.about.com/library/weekly/aa-diy-motherboard.htm http://compreviews.about.com/od/tutorials/ss/DIYMB.htm How To Replace HP Pavilion Desktop Hard Drive http://www.youtube.com/watch?v=5Cn1N04q804 Hope this helps

Western Digital... | Answered on Dec 29, 2012

yes, but the harddrive needs to have the pins in the "slave" position to not conflict with the first harddrive's operation.

Western Digital... | Answered on Dec 12, 2011

Hi,go to bios setting first boot would be the hard disk and the second booth would be the optical drive.thanks

Western Digital... | Answered on Aug 20, 2011

You may want to try to update the Bios on your computer small-logo.png

Western Digital... | Answered on Mar 08, 2011

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your motherboard to your hard drive make sure they have a secure connection and are not faulty or just replace them there probably old and faulty

hope this helps

Western Digital... | Answered on Nov 26, 2010

You can refer to this:


If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Western Digital... | Answered on Oct 27, 2010

Here you are:

If you need further help, let me know.

Good luck.
(A comment to the previous solutions..)

Western Digital... | Answered on Oct 27, 2010


Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards

Western Digital... | Answered on Sep 29, 2010

The moveable read/write "head" inside the disk-drive (like the needle and arm on a vinyl record player) is making the "clicking".

It's a sign that the disk-drive is "dead".

Search online for a professional "data recovery service" -- for a large fee, they can repair the disk-drive, just long enough to copy your files onto a new disk-drive.

Western Digital... | Answered on Jul 20, 2010

Does it power up when you plug it? If not, it could be a problem with the power from the USB port. If it does, see if it shows up in the Disk Management.
More ideas: http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Western Digital... | Answered on Jul 19, 2010

Set the jumper like this for a secondary hard drive...


Western Digital... | Answered on Jul 10, 2010

it is phyisically damage and will not work it is bettre just replace the hard dirve.
Hope this helps. Please rate my response.
Have a good day.

Western Digital... | Answered on May 10, 2010

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Western Digital... | Answered on May 07, 2010

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