20 Most Recent Denon DCM-360 5-Disc CD Changer Questions & Answers


I hope you don't use the DCM-360 in your car. You should be able to eject the CD, with pressing the eject button, several times. It could be the eject mechanism is defect, or someone pressed the CD too far, r even some debris came in the player, after the ce was inserted.
In most cases, you really should remove the player en open it. to avoid more damage than already exists

Denon DCM-360... | Answered on Jun 03, 2014


There should be a fuse inside the unit, on the circut board.

Denon DCM-360... | Answered on Oct 29, 2012


Had a similar problem with my Denon. When I inserted CD it takes it in but immediately stops - like it doesnt sense the CD. Same problem with Single or Multi changer. Removed cover, removed reader ( 4 screws) and found lens had fallen out. Cleaned, reinstalled with touch of super glue on rim - works fine.

Denon DCM-360... | Answered on Dec 29, 2010


take off the cover, then carefully plug unit in and push open switch. then unplug unit. most everything will be visible.

Denon DCM-360... | Answered on Sep 13, 2010


Try taking the unit apart and see what could be causing this.

Denon DCM-360... | Answered on Apr 13, 2010


gears may have something obstructing them. Check and clean with dustaway. Gears may be broken jammed or slipping belt.

Denon DCM-360... | Answered on Apr 13, 2010


the sensor is probably dusty, so id try 2 take it apart n dust it off

Denon DCM-360... | Answered on Dec 15, 2009


Simply remove the outer casing and remove the jammed disc

Denon DCM-360... | Answered on Oct 26, 2009


SAD TO SAY BUT UNLESS YOU HAVE TRAINING IN ELECTRONICS I DOUBT YOU CAN FIX IT

Denon Audio... | Answered on Nov 14, 2020


Power off using the power button and press together TUNER PRESET CH + and TUNER PRESET CH. Remove fingers when Initialized appears on the screen. It will reset the Denon AVR-X2300W.

Denon Audio... | Answered on Nov 09, 2020


I had the same problem with my subwoofer unit. I found the zener diode ZD3 was fried. The pic below shows the diode and its clearly tagged ZD3. You need a multimeter to check this before you order anything. This diode should only transmit power in one direction. Its size and spec is 18v .5w zener diode. (that's 1/2 w) It's very inexpensive and the whole repair took about an hour. This is from a Boston Acoustics subwoofer MCS 160
Ok..the procedure is easy.
1) unplug the unit and bring it to a well lit work area.
2) remove the panel from the back and locate the board that is held to the panel by 4 screws and has the ZD3 diode. The pic below shows the diode at the end of my test lead. Note the direction of this part and reinstall the new one in the same direction. Its a simple de-solder and re-solder project. I elevated the new diode about 1/8 " from the board with a small strip of copper. This acted as a heat sink during the soldering and elevated the part above the board to help it dissipate heat later when in use.
3) re-install the board and plug in all the connections.
4) this worked for me and I'm enjoying my sound system again!..good luck0482b949-8492-43a6-91df-0fb2f0e6888b.jpg

Denon Audio... | Answered on Sep 23, 2020


This will depend on the Blue ray player and other equipment. For a direct connection to the receiver, if your player has either type of digital audio output (coaxial or optical), get the appropriate cables. Then connect the chosen cable between the Blue ray player and the receiver. Connect the Blue ray player to the TV with an HDMI cable. See page 10 of the manual, available at http://pdfstream.manualsonline.com/6/69f43064-f593-49b8-8d4a-23174b496e65.pdf , to see the connections for the audio sources. (I'll assume your Blue ray player doesn't have component video out or you would use the component audio to the receiver.)

If your player doesn't have a digital audio output, check your TV audio output. You can get the same result by sending the videos via HDMI to the TV and using the TV audio out to the receiver. Set the audio source to TV and leave it there for both TV and Blue ray and DVD videos. (Sometimes there could be a slight delay in the audio compared with the video signal when you do this. I've never noticed it with my Blue ray player signal going to the TV and the TV digital audio out to the Denon receiver.)

If you can't send the audio out to the receiver from either your Blue ray player or TV, then you will need some sort of HDMI audio extractor. You can find models with Analog Audio Out, Digital Audio Out or both. ( https://www.amazon.com/J-Tech-Digital-Extractor-Converter-JTDAT5CH/dp/B00BIQER0E lists units with both types of audio output. One models requires a 3.5 mm to RCA audio adapter.)

I hope this helps.

Cindy Wells

Denon Audio... | Answered on Aug 08, 2020

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