20 Most Recent Denon DCM-370 5-Disc CD Changer Questions & Answers


If it is not closing end opening (Properly) It has to be taken in to a shop, To be realign,

Denon DCM-370... | Answered on Nov 09, 2012


open the cover.

power on the unit.

place in eject position.

power off again,

then you can access the belt just replace it

Denon DCM-370... | Answered on Nov 08, 2012


Commonly these changers use a single CD reader, maybe you only have a dirty optical pick up, to be more specific, the lense part has dust or another optical interference, then you could try with a good CD lense cleaner disk/ kit, in the worst case, the optical pick up is bad, but don't worry about, it can be replaced.

Denon DCM-370... | Answered on Feb 21, 2011


Hi,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load Cd's. The weak lens is also what's making it skip.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all Cd's with no problem at all.

Take care

Denon DCM-370... | Answered on Sep 02, 2010


Unfortunately the only way to remove the stuck CD and not hurt the unit is to take the cover off.

Once the cover is off you should be able to get at the stuck cd easily. Make sure to use care while inside the unit, and make sure it is unplugged.

Denon DCM-370... | Answered on Jan 14, 2010


Optical pick up of your unit requires replacement.

Denon DCM-370... | Answered on Dec 08, 2009


Probably drive belt that rotates the carosel inside is not lining up properly,or the belt that moves the laser mech into position,sounds like its just not lining up properly

Denon DCM-370... | Answered on Jan 08, 2009


Hi, the most probable cause for this is the lasers light output falling off as it ages. Sometimes you can temporarly improve this by cleaning the laser lens with some alcohol. However the only real solution is to replace the laser.

If you are confident taking stuff apart you may be able to do this yourself. Almost all modern laser assemblies come fully calibrated so all you need to do is take the old on out and fit the new one.

The lasers often have the part number on the side of them. You can get spares from CPC in the UK. But a search for the part number should find you a spares supplier wherever you are.

Regards, Andrew

Denon DCM-370... | Answered on Sep 14, 2008


SAD TO SAY BUT UNLESS YOU HAVE TRAINING IN ELECTRONICS I DOUBT YOU CAN FIX IT

Denon Audio... | Answered on Nov 14, 2020


Power off using the power button and press together TUNER PRESET CH + and TUNER PRESET CH. Remove fingers when Initialized appears on the screen. It will reset the Denon AVR-X2300W.

Denon Audio... | Answered on Nov 09, 2020


I had the same problem with my subwoofer unit. I found the zener diode ZD3 was fried. The pic below shows the diode and its clearly tagged ZD3. You need a multimeter to check this before you order anything. This diode should only transmit power in one direction. Its size and spec is 18v .5w zener diode. (that's 1/2 w) It's very inexpensive and the whole repair took about an hour. This is from a Boston Acoustics subwoofer MCS 160
Ok..the procedure is easy.
1) unplug the unit and bring it to a well lit work area.
2) remove the panel from the back and locate the board that is held to the panel by 4 screws and has the ZD3 diode. The pic below shows the diode at the end of my test lead. Note the direction of this part and reinstall the new one in the same direction. Its a simple de-solder and re-solder project. I elevated the new diode about 1/8 " from the board with a small strip of copper. This acted as a heat sink during the soldering and elevated the part above the board to help it dissipate heat later when in use.
3) re-install the board and plug in all the connections.
4) this worked for me and I'm enjoying my sound system again!..good luck0482b949-8492-43a6-91df-0fb2f0e6888b.jpg

Denon Audio... | Answered on Sep 23, 2020


This will depend on the Blue ray player and other equipment. For a direct connection to the receiver, if your player has either type of digital audio output (coaxial or optical), get the appropriate cables. Then connect the chosen cable between the Blue ray player and the receiver. Connect the Blue ray player to the TV with an HDMI cable. See page 10 of the manual, available at http://pdfstream.manualsonline.com/6/69f43064-f593-49b8-8d4a-23174b496e65.pdf , to see the connections for the audio sources. (I'll assume your Blue ray player doesn't have component video out or you would use the component audio to the receiver.)

If your player doesn't have a digital audio output, check your TV audio output. You can get the same result by sending the videos via HDMI to the TV and using the TV audio out to the receiver. Set the audio source to TV and leave it there for both TV and Blue ray and DVD videos. (Sometimes there could be a slight delay in the audio compared with the video signal when you do this. I've never noticed it with my Blue ray player signal going to the TV and the TV digital audio out to the Denon receiver.)

If you can't send the audio out to the receiver from either your Blue ray player or TV, then you will need some sort of HDMI audio extractor. You can find models with Analog Audio Out, Digital Audio Out or both. ( https://www.amazon.com/J-Tech-Digital-Extractor-Converter-JTDAT5CH/dp/B00BIQER0E lists units with both types of audio output. One models requires a 3.5 mm to RCA audio adapter.)

I hope this helps.

Cindy Wells

Denon Audio... | Answered on Aug 08, 2020


After you have set your clock time simply just hold down memo button and I goes to minutes and click memo once to save your chosen time.

Denon Audio... | Answered on Apr 29, 2020


I expect your tuner/amp has a fair number of ultra sensitive CMOS devices inside and a power surge is likely to be instant ***** for them - if the surge reached them.

Any piece of equipment that has a computer inside really should be protected by an anti-surge device.

Your Denon tuner/amp is a bit of really premium equipment and I advise you it is best to entrust it's resurrection to a Denon approved repairer.

Denon Audio... | Answered on Apr 26, 2020

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