20 Most Recent Giottos (IY-332) Tripod Questions & Answers

leg locking mechanism of the leg is failed,so replace the broken part to get it locked.

Giottos (IY-332)... • Answered on Mar 16, 2010

Most tripods have a 1/4" thread attached to the centre column, which then screws into the base of the head (some may have a 3/8" thread, but the principle is the same). Grasp the head firmly in one hand, the shaft firmly in the other, and rotate the head counter clockwise to remove the old head. If it has been in situ for some time, it may be stiff to rotate. Once you have removed the old head, lubricate the threads on the centre column, then attach the new head, rotating this one clockwise. If the old head will not unscrew under firm manual pressure, remove the centre column and place in a vice, packing it with wooden battens to protect it. Then attempt to unscrew the head, using a mole grip or similar if necessary.

Giottos... • Answered on Sep 14, 2016

-If you need to order repair parts for your Giottos MG8240b tripod..., (vs accessories such as camera plates)..., I would suggest that you use the following link to contact the Giottos distributor in your country. They should be able to supply you with parts diagrams, this will allow you to provide them with the info to get your tripod up and running again. GIOTTOS IND INC -Hope this helps. Peter

Giottos... • Answered on Sep 04, 2014

You unfortunately can replace the screw; however you can find a new plate at www.tripodquickrelease.com. They carry Giotto quick releases.

Giottos... • Answered on Jan 10, 2013

Send the tripod to:Spartan Photo Center197 east saint john stSpartanburg SC 29306Repairs are 425 + parts + return shipping. Just depends upon which parts you will need at this point.

Giottos... • Answered on Dec 15, 2012

That will depend upon which model and what is damaged/worn/broken. Without more info there is no help. you can send the tripod to:SpartanPhotoCenter197 East Saint John StSpartanburg,SC 29306We can give you an estimate to repair after we find out what model/ what part you may need. Generally repairs are $ 25 + Parts + return shipping.

Giottos... • Answered on Dec 15, 2012

Call us at 800 735-4373 regarding serving Giottos tripods and for our address to get this properly repaired. It does not need lubrication.

Giottos... • Answered on Sep 04, 2011

In the USA call us for a replacement part 800 735-4373

Giottos... • Answered on Sep 04, 2011

you'll have to contact Arcsoft for a new key after proving you own it

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