20 Most Recent
Questions & Answers
I have installed the Wacom disk (Pen Tablet
It sounds like you're running an older Mac based on their legacy PowerPC processors, which aren't compatible with software designed for their newer Intel-based series. The last version of Mac OS X to support the PowerPC line of computers was OS X 10.5.8 Snow Leopard.
If you want to be able to open the Wacom application, you'll either need an older version compiled for PowerPC or, more likely, you'll need to purchase a newer Mac, either new or secondhand.
Skipping and Shaking cursor
could be that it is too close to the monitor - radio frequencies interfering -- try to put tablet farther away from wherever it's plugged in...
My Graphics Tablet Pen Keeps
This sovled my issue using a Mac...
1. Download the latest driver from Wacom
If you already have the pen tablet uninstaller utility, run it. In my case there was a Bamboo Fun folder with a Bamboo Utility inside the applications folder. If you cannot locate it, you need to run the installation of the new driver. Then go to said folder, open the utility, select All User and Remover preferences. THEN select "Remove pen tablet". You will essentially remove the driver you just installed.
Then RESTART your computer, and proceed to re-install the same driver. Issue should be solved.
If not, contact Wacom customer support. 800-922-6613
That fixed it for me. Hope it makes sense.
Mouse pointer keeps shaking
In my experance with my wacome table it is caused by my phone sitting too close to it or pen sitting too close when using the mouse.
My Pen Doesn't Work
"Mine did this, too. I twisted the bottom half a few times (trying to take it apart) and it started working normally again."
I just wanted to reaffirm that twisting the eraser end 5-6 times solved the problem for me. Most likely it's not a cure-all, but another suggestion to try out.
I don't get any response
I advice you try reset your device, check the user manual to see the procedure on how to reset your device, resetting your device will fix all the abnormalities on the unit.
Mouse pointer shakes when charger is connected
This is a funny little problem; it made me smile. Your problem sounds like electro-magnetic interferance from your power adapter. When the electricity passes through your power adapter into your laptop, something is creating electro-magnetic noise in the RF (radio frequency) spectrum which is causing your mouse cursor to shake. I would recommend replacing the power adapter. You could also try plugging your power adapter into a UPS instead of directly into a wall or surge protector. It might help clean up the incoming power and reduce the line noise.
Not finding what you are looking for?