20 Most Recent Scotsman DCE33PA1BC 15in Built-in Automatic Ice Machine/Maker w/ Drain Pump, Black Questions & Answers

All ice is the same...at or below 32FH is ice, above 32FH it's water
Perhaps your ice maker is making very small ice cubes that melt faster then bigger ice cubes, if so the your ice maker needs to be adjusted too make bigger ice cubes.

Scotsman... | Answered on Oct 09, 2017

The bin has most likely failed. Apparently the bin insulation on the DCE33 eventually gets saturated with water and loses it's insulation ability. Consequently the ice melts prematurely. Condensation starts to build up inside the bin because it's not cold enough adding to the problem as the water drips on the new ice inside the bin.

Mine is 5-yrs old and I was told that it's all the life I'll get out of it.

If everything else is workng properly, harvest time, cube size, cold water spray, then a new bin is the unfortunate solution.

Scotsman... | Answered on May 25, 2016

Never keep anything in the ice storage bin that is not ice; objects like wine or beer bottles are not only unsanitary, but the labels may slip off and plug up the drain. Never allow the machine to operate without regular. The machine will last longer if it is kept clean. Regular cleaning should happen at least once per year,and preferable twice. Some water conditions will dictate even more frequent cleaning of the ice making section, and some carpets or pets will dictate more frequent cleaning or the condenser.

There are 5 things to keep clean:
1. The outside cabinet & door.
2. The ice storage bin.
3. The condenser.
4. The ice making system.
5. The ice scoop.

Wipe off any spills on the surface of the door and handle as they occur. If anything spilled on the door of gasket dries onto the surface, wash with soap and warm water to remove.

The ice storage bin should be sanitized occasionally. It is usually convenient to sanitize the bin after the ice making system has been cleaned, and the storage bin empty. A sanitizing solution can be made of 1 ounce of household bleach and two gallons of hot (95 deg F.-115 deg F.)Water. Use a clean cloth and wipe down the interior of the ice storage bin with the sanitizing solution, pour some of the solution down the drain. Allow to dry.

The condenser is like a radiator on a car, it has fins and tubed that can become clogged. To clean:
1. Remove the kick plate.
2. Locate the condenser surface.
3. Vacuum the surface, remove all dust and lint.
4. Replace the kick plate.


1. Open the door and turn the ice machine control knob off.
2. Scoop out all of the ice, either discard it or save it in a ice chest or cooler.
3. Pour 4 ounces of Scotsman ice Machine Cleaner ( available from a local Scotsman Distributor or Dealer, ask for part number 19-0343-06- an 8 ounce bottle) into the ice machine reservoir.
4. Turn the ice machine control to ON.
5. Allow the machine to operate for about 2 hours.
6. Pour hot water into the bin to melt the ice that has formed. That ice will likely be white and frosty looking.
7. Clean the bin liner of mineral scale by mixing some ice machine cleaner and hot water, and using that solution to scrub the scale off of the liner.
8. Rinse the liner with hot water.
9. Sanitize the bin interior.
10. Replace the ice removed in step 2.
The ice scoop should be washed regularly, wash it just like any other food container.
WARNING; Scotsman ice machine cleaner contains acids. These compounds may cause burns. If swallowed,DO NOT induce vomiting. Give large amounts of water or milk. Call Physician immediately. In case of skin contact,flush with water. Keep out of the reach of children. Always follow manufactures directions.

Scotsman... | Answered on Aug 27, 2015

In the water reservoir there is a tube that maintains the water height during operation. It fits in the overflow drain hole and keeps the water level at the proper level. This tube is either not installed into the bottom of the reservoir properly or it is broken.
Hope this helps

Scotsman... | Answered on Feb 16, 2015

Front panel has step by step instructions

Scotsman... | Answered on Jan 15, 2015

How long do you let it run? Is condenser fan motor on?

Scotsman... | Answered on Jan 15, 2015

Poor draining of water in the ice bin will cause a high rate of ice melting, Remember this is not a freezer but an ice maker. If the machine is making ice OK but it is melting to fast then check to make sure the bin is draining all the melt off and not letting water stand in bin causing ice to melt fast.

Scotsman... | Answered on Jan 12, 2015

Open the door and remove the control cover, locate the cube size adjustment screw, to make fuller cubes turn the screw clockwise 1/4 turn this will make freezing cycle longer. only make adjustments in the first 10 min of the freeze cycle, this will bring the cubes to the correct shape. You can not make them any larger

Scotsman... | Answered on Dec 15, 2014

Sounds like the screw caused the problem. If it shorted the board out then the board will need to be replaced.

Scotsman... | Answered on Dec 15, 2014

I'm sure it's the evaporator, I've got similar problem. The evaporator ice separator blades loosed.

Scotsman... | Answered on Dec 04, 2014

Water inlet valve needs to be replaced.

Scotsman... | Answered on Nov 25, 2014

You can go to a dealer that sales this machine and they can order you a manual.

Scotsman... | Answered on Nov 19, 2014

YES you can still buy this machine.

Scotsman... | Answered on Nov 17, 2014

07 year, 081320 shop order number, 01 month, 4206 factory internal control number. so the machine was made Jan 2007.

Hope this help you.

Scotsman... | Answered on Sep 26, 2014

Make sure pump is operating and drain line is not stopped up.

Scotsman... | Answered on Sep 23, 2014

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