20 Most Recent Hoover Nextra HNF 2137 Front Load Washer - Page 2 Questions & Answers

Hello Friend,
It seems like your machine is neither Pumping nor spinning, that is why it is unable to drain the water out. In this case you should check the pump. Your washer probably has a frozen pump pulley. If so you need to replace it. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
Give it a check. Do get back to us if you need any further assistance.

Hoover Nextra... • Answered on Mar 05, 2010

It is your control board that has failed. It is time for a new machine. It is a common problem. If it's under warranty get it fixed but the machine is starting to wear out.
Unplug and wait for a clicking sound this will be the electronic door lock releasing.

Hoover Nextra... • Answered on Dec 12, 2009

This is either a problem with the drain pump being open circuit or partially faulty. If the pump is okay, there is a problem with the control board. The board should be covered under the major parts warranty but he pump isn't (cheap anyway). Check the pump on the drain cycle first

Hoover Nextra... • Answered on Dec 09, 2009

HI, check the following to address this issue.

1. Clogged drain line or water pump
Check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine).

2. Water Pump
If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Note: if you have a belt driven washer, check the belt(s) for cracks, as this would be a perfect time to replace the belt(s) if needed.

**The most common issue will be an obstructed hose or, line

Hoover Nextra... • Answered on Jul 08, 2009

Can you hear the pump running just before the spin cycle, if so then I suspect a blockage in the filter or pump hose, If not and machine is quiet then it could be a faulty water pump or PCB board and you would have to call a technician.

Hoover Nextra... • Answered on Apr 13, 2009

Not really a solution that will cure your problem but a suggestion that may help.

My wife had the same problem but then switched to using the "In tub" 2 in 1 liquid tabs.

She uses Bold 2-1 liquitabs and the clothes smell great and there is no need to use the dispenser drawer at all.

I believe there are other brands on the market if you don't like Bold.

Like I said, not a solution but more of a work around.

Hope it helps.

Hoover Nextra... • Answered on Mar 02, 2009

Your first option before anything else is to remove the dispenser tray entirely and clean it thoroughly.
Also clean inside where the fits before replacing.
Quite often there is a build up of old fluids or powders that have congealed and blocked up the inside.

Good luck and thanks for using FixYa.


Hoover Nextra... • Answered on Mar 02, 2009

there is water laying flat somewhere that will not drain completely. thoroughly check the drain hose in the back...any kinks?

Hoover Nextra... • Answered on Jun 08, 2007


Hoover Washing... • Answered on Jul 18, 2021

I would suspect the transmission has gone out .but with out any testing no one can ever be sure

Hoover Washing... • Answered on Jun 27, 2021

Error code E01 indicates a defective door latch or associated wiring or connection to control board.

Hoover Washing... • Answered on Jun 26, 2021

There is a common issue with those machines and the wiring harness, when the machine spins, the drum causes the wire harness to flex and vibrate and this can cause the wires to break loose. To check this you need to unhook and unplug the unit and drain it, Then you can lay it down and look under it to see what is causing the issue;

Hoover Washing... • Answered on Jun 13, 2021

Most likely is the lid lock. Logic board will not allow spin to take place if the lid is not locked.

Hoover Washing... • Answered on Jun 01, 2021

Your Hoover could have a stuck cycle timer, a defective control board, or failure of some controlled element, for example the pump.

Hoover Washing... • Answered on Dec 21, 2020

fixya does not sell Hoover parts. check with an appliance parts supplier or directly with Hoover.

Hoover Washing... • Answered on Nov 11, 2020

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