20 Most Recent Quartet gbc 921S Shredder Questions & Answers

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call gbc on the 800 number and they will assist you

check for a scrap of paper jamming the small lever to the forward micro switch

Its the thermal cutout that rides on the underside of the roller .Take the covers off and access it from the rear . Its the one on the right from the rear view. Remove the two screws from the front under the bottom roller and it will fall loose . get on e-bay and you can buy a new one .

You would need to lubricate the unit by running through oiled paper or by spraying oil directly into the feed opening and then running unit in reverse for at least 2 minutes Good luck