20 Most Recent Back to Basics Blender Solution 5500 Blender - Page 2 Questions & Answers

If the motor of the blender is running at a slower speed now no matter what you're blending, the unit needs to repaired or replaced. Most small appliance manufacturers    { margin: 0.79in } P { margin-bottom: 0.08in } A:link { so-language: zxx } --> don't repair their units anymore, they simply replace them. If you're no longer in warranty, unless you paid over $200 for the blender, it's time to get a new one.

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I removed the motor coupling and after troubleshooting the blender found that the thermal fuse was blown. I think Radio Shack might have the fuse I need if not I know an online site that definitely does.

Here is a link - I believe smoothie blade assembly is what you need, but I would call first to be sure:
http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3635&linkon=subsection&linkid=120&secid=53

-Tha Mp3 Doctor

Call Back to Basics (aka Focus Electrics) at 866-290-1851. They are available by phone Monday through Thursday 7:30am until 5pm and Friday 8:30am until 4pm C.S.T.

Here's the order form for the parts you need:
http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3635&linkon=subsection&linkid=120&secid=53

-Tha Mp3 Doctor

1) Vinegar - apply vinegar to a rag and apply to any exposed areas - use a q-tip to dribble vinegar into hard-to-reach places. Let a cup of vinegar sit in jar itself. After 20 minutes, try to remove.

2) Hot Water in blender jar.

3) Freezer - don't let it sit too long - 10 mins tops - last resort.

If all else fails, break parts, and reorder them here:
http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3635&linkon=subsection&linkid=120&secid=53

Good luck!

-Tha Mp3 Doctor

This is straight from the manufacturer:
Canada - Warranty Information
If your appliance is within the warranty period and you are experiencing difficulties please contact us 800-688-1989 or e-mail us at Customer Service. The Back to Basics Web site currently accepts and ships orders within the continental United States only.

Do you have any friends in the US that you could ship to? It would probably be prohibitively expensive compared to the cost of a new one.

Here is the link to the website for replacement parts and also where to get the manual on the bottom of the page:

http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3635&secid=53&linkon=category&linkid=82

Here is the link to the owner's manual:

http://www.focuselectrics.com/supportdata/5500_Manual.pdf

The manufacturer is Focus Electronics Group. You can find their contact info by searching the web [Google, Answers.com, etc.]

I would look up the manufacturers address and phone number (listed on the I.D. tag on the machine) on the computer, give them a call, and they should be able to ship you one. God bless your efforts.