20 Most Recent Hoover U5262-900 / U5260-900 / U5266-900 / U5268-900 EmPower Bagless Upright Vacuum Questions & Answers

Check the nozzle . Turn it over on it's belly and remove the 4 screws that hold the base plate on. Take off the plate and remove the brushroll. I bet you will see a clog in the intake. If not take it to your local vac shop and let them fix it.

Take it apart. something stuck or belt drive broken.

Buy a Dyson I love mine! Sorry for being smart.

Changing the belt on this nifty little machine only seems difficult until you find all eight of the screws that hold the entire assembly together, and the nice thing is you get to totally ignore the torx style screws altogether.

There are two screws in the bottom of the unit just forward and to either side of the beater brush, remove 'em.

Flip the vacuum over and remove the two screws holding the top in place. One is located under the removable suction hose near the right rear wheel, the other is in plain sight over the left rear wheel.

After you pop the top off you'll see the dark clear plastic housing that covers the beater brush and belt assembly. It is held in place by four more screws, three on the back side of the beater and one on the front side in the center of the machine.

Change your belt, clean your brush and tell your kids to get back to work while you take something out for dinner and open a cold one.

Gregory Glaser
Fixer of broken things

you need to pry the hub cap of wheel off to replace it. order the wheel with the hub caps. they may brake in the process of removing it.

Its possible that may be more than one manual available for your model, depending on how old it is: hoover.com/CustomerService/Manuals

Withput the right model, we can do it few; check this as sample: manuals/U6485900B.

Keep us updated.

Hello,
You may have a broken or stretched belt. The machine could also be clogged. Here is a link that will take you to a site that will show you how to open up your vacuum to look for clogs and to change belt.

http://www.info-vacuum-cleaner.com/hoover-vacuum-cleaners.php

Hope this helps.

That means that you need to replace the belt. Here is the belt you need and the manual:

Hoover EmPower Belt and Manual

replace the belt, it is so stretched that it is slipping on the beater bar when it comes in contact with the carpet. it takes the 38528-040 belt. i think its 5 screws on the bottom to gain access to beater bar and belt.

Here is a link where you can view the manual:

Hoover EmPower Manual and Belts

The first thing you need to do is remove the debris bin in the front. Turn on the vacuum and feel if there is any suction at the bottom of that compartment. If not then your problem is not a simple blockage and you can stop reading this right now, if you do feel good suction, you're in luck.

The problem is almost assuredly a blockage of some sort. The Hoover Empower's greatest feature is its simplicity of design which is basically a 12 amp motor creating a powerful suction over a very short path as vacuum cleaners go.

While you still have the debris container out of the machine, disconnect the accessory hose from its mount on the right (or "passenger") side of the machine and blow through it. You should plainly feel your own breath coming out of the rectangular slot in the area behind where the debris container mounts.

If you don't feel it, or if it is not strong, well there's your problem. You will need a Torx driver set to remove the 13 screws that hold the back of the vacuum cleaner on and the accessories hose in. Unless you are a total tool geek, you probably won't have anything like this around but you can pick up a set of Torx head screw drivers at any decent hardware store. The look like an Allen wrench set but the ends are different. Look at the screw heads and you'll see what I'm talking about.

Once you remove the screws, the rest of the job is a piece of cake. Brush out or wipe down the air channel and clear the accessory hose, put the rascal back together and buy yourself something nice with the 70 or 80 dollars you would have been charged to do the same work by someone else.

Gregory Glaser

Dear Thyagie,since you said the cleaning tool attachment is working,I guess that means the cleaning tool attachment still has suction" so theirs a good chance that there is a clog that needs to be cleared and you wont need a new vacuum at this time.

But you will need to try and trace the clog and clear it. I would start with the tube by the roller brush and work my way up from there !
Also check the roller brush and the belt and make sure it's working properly.If your vacuum has a filter make sure it is clean,and of course make sure the vacuum bag is not full.

I hope this helps,EarlsOK

been there... done that. Vaccuming fine powder can interfere with contact of the brushes against the armature of the motor. You can turn it on and off all you want, but if the brushes have a coating of fine powder on them the motor won't run. If there's any way to "blow it out" with something like compressed air, then spin the motor by hand (with the unit UNPLUGGED) a few times, try that. If the motor starts after plugging in and turning it on, it was most likely dirty brushes.

This could be a motor problem. There is always a slight blue arcing that occurs when an electrical motor runs and can be visible through the exhaust vent, but any excessive arcing indicates a problem. If the carbon brushes are sticking, this will cause excessive arcing and can be corrected by an experience service person, but if there is any electrical failure, the motor would have to be replaced. There are no parts available for these motors and the expense of replacing an armature (the likely culprit) would be more than the motor. This could also be as simple as a worn belt, but usually, belts will not produce the smell your describing. When a motor is burning out, it will produce an acrid odor that will linger for a long time.

This really sounds like a belt problem. Even if it looks OK, it may have stretched. New belts are cheap, and you'll need a new one eventually - if the old one turns out to be fine, you can always keep it as a spare. A second possibility is this: Many cleaners have a control which allows you to switch off the brush/beater bar so you can clean wooden floors without damaging them (for instance, mine has a pedal-operated bar which shunts the belt between two adjacent pulleys on the brush roller, one of which is properly keyed on, and the other of which is a loose fit allowing the roller to idle. If you have something like this on your cleaner, check you have the brushes switched on, and that the mechanism is working properly. A.

Don't ignore your instincts. If you think it smells like a scorching belt, you're probably right. Check that the pulley the belt is meant to spin is free to turn. If it isn't, find out why and then sort that out. A.