20 Most Recent Brother MFC 7420 All-In-One Laser Printer - Page 5 Questions & Answers

go online type in Brother MFC-7420 reset and follow details

sounds like the drum is faulty.

Paper Jams are routinely caused by bad roller in the printer. The Heat of laser printers can render these rubber roller pretty useless in a couple of years or less if you print often. If you have recently replaced the drum (according to the recommended print output number), Then If an $80 dollar roller + labor is worth it to you, go for it, otherwise buy a new printer and Brother gives the best ink value per page. hope this helps.

Hi,I need your help, now i use a MFC-7450 printer I have driver and i try to install many times but it has a problem on the step asking me to plug the USB cable and switch on the machine, it messages me wait for long time it still dosn't work and can't click "Next". How can i resolve this?Cheers,khone,

Go to the Brother web site and put in your MFC info and you may download it for free. If you find it to be difficult you may call Brother for support and they will walk you through it. Do not have to be under warranty. Hope this help you out.

You may go to the Brother web site. Go to support and enter MFC and model number and download the manual and do it yourself or you may call Brother and they would be more than happy to walk you through it. The MFC do not have to be under warranty. I just called them the other day for help. May have to wait anywhere from 15-20 minutes if you call on Monday or Tuesday.

When this happens it is just telling you to go through the steps of opening and closing the back cover. The back cover may not be completely closed.

What does the message say? I can help with the solution if you tell me. I specialize with this printer for many years.

make sure ur paper lined up and in the right angle

I'd be happy to give you the solution to this problem :)

You'll want to go into the menu and choose these options: 1,6, and 2. The final stop should give you the sleep menu.

The printer is setup for a default of 5 minutes. But you can change it from 00 to 99 minutes. To just shut it off, press the Options and Start button simultaneously and that will do the trick.

Here is the link to the manual: http://www.brother.ca/en/products/pdf/manuals/MFC7820N-UG.pdf

If I wasn't specific enough, the solution is on page 2-6

-Ernest

Try this page of message error codes: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Try this site of error code explanations:

This is for a temporary, as needed solution: Press "Menu/Set" button. Select "General Setup". Scroll down and select "Paper Size", find and select "Legal" size. Press Menu/Set button again. Press "Stop/Exit" button.Insert legal size paper to be copied on the feeder tray and put a legal size paper in the Manual slot. Hit "Print"You need to do these same steps again to return the settings to Letter size again.

Replace the toner cartridge...and verify the toner cartridge is installed correctly............