Top 10 Brother MFC-5440CN All-In-One InkJet Printer Questions & Answers

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Question

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Screen reads "Near empty Cyan" but I just replaced the Cyan ink cartridge, its full.

I cannot print or receive faxes because the "Near empty Cyan". I just replaced the ink cartridge. It's full.

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Answer

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If the firmware update doesn't work, you can reset this error.

Unplug unit. Remove offending cartridge. Plug unit back in, wait until all startup noises have stopped. Open lid and reinstall cartridge. This will solve the fault as long as the sensor is working.

Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".

Also, please make sure none of your other cartridges are empty. I have seen this over and over. Two cartridges empty at the same time, and the person replaces one of them but thinks they actually replaced the other one.

Turn the power off and pull all the cartridges out. Look a the side of the cartridge, you should see a window with a little plastic tab sticking out. This tab should be blocked by a black float inside the cartridge. If you cannot see the float, and the tab is clear with no ink in it and no float tab blocking it, it means the cartridge is empty even if you still see some ink in the bottom.

To be sure plug the machine in without any cartridges. When all the noises have stopped, open the lid and install the cartridges. If you're still getting an error saying either a cartridge is not installed or is empty, then one of your cartridges is empty. Redo the previous paragraph.

Posted on Dec 30, 2007

Question

  • 3,440 People Helped

Error 46 Unable to Init.

Brother MFC 5440 has an error "Unable to Init." It is showing an Error 46. The printer tech. says we need a new part from Brother. Can it be fixed without buying a new part.

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Answer

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No need for part necessarily
SkipperOz solution pasted below

MFC-5440CN saved from the tip!
"Unable to Clean" message - found TrickyDicky's sltn 4 for various printers.
Went into maint mode as per sltn 4 - verified error 46.
"The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed."

Keyed in 80 - stepped through the items with "down" key and located Purge Counter.
"Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero
Press the Stop/Exit key to return to the initial stage of the maintenance mode.
Press the 9 key twice to return to the standby state."


This worked brilliantly - no need to tamper with any parts of the printer. Purge Counter reset did it all. Fully functional printer.

Thanks TrickyDicky for info on verifying the error code and purge reset

Posted on Apr 10, 2008

Question

  • 2,959 People Helped

How do I get the scanner to properly scan pencil

How do I get the scanner to properly scan pencil drawings with precise shading? I have tried to darken it with the program but the shading still doesn't show up even close to the way it actually looks on the paper. This is for a class that my husband is taking. Thanks

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Answer

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You have to configure the scanner for the maximum number of shades of grey, usually 256, or more,
if available, rather than black and white, as it apparently is presently set.

If you need more assistance with this, just leave a comment, with the name of the program you use with
your scanner and any other helpful information that will help me help you.

Posted on Apr 17, 2009

Question

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ink absorber pad is full

ink absorber pad is full

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Answer

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You need to replace the waste ink absorber and then reset the counter. These can be obtained from some suppliers of ink and spares etc, otherwise you will need to contact Brother in your country or take the unit to a service engineer.

Generally when these errors occur the waste ink absorber needs replacing, if not your images will start to degrade in quality and you will start to see ink splays / splodges appearing as well as random spots and ink patches. In the mean time press RESUME /CANCEL to continue printing.

Posted on Oct 02, 2009

Question

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remove mfc 5440cn print head

Hi all I need to remove the printhead from my 5440 so I can give it a good soak. does anyone have any instructions to do this. I cannot find anything anywhere. thanks

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Answer

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Fix ink cartridge
I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did.
Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink.
Everything seems to work now.

Posted on Dec 20, 2008

Question

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Ink Absorber Box

How do I find the Ink Absosber Box on my Brother MFC 5440CN printer. It needs to be changed or cleaned

Thanks

Tony Verhagen

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Answer

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If you lift the scanner and then carfully remove the cover that is on the same side as the ink cartridges the box should bein the back and you can remove it and clean it and let it dry for a while then reinstall it. if you need more help just do a live chat request for ME and i will help you

Posted on Jul 30, 2008

Question

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unable to print machine error 51

unable to print machine error 51, brother mfc-5440cn

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Answer

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I got the error 51 once and it turned out the connector to the ink holder was loose so i put it in and error gone.If this not help you need clean the encoder strip.

Posted on Oct 07, 2009

Question

  • 1,772 People Helped

Brother MFC-5540cn Print Head replacement

How difficult is it to do and is it possible to purchase a printer head retail?

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Answer

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Its quite siple to do if you are able to use a srewdriver... 1#: Go get a 2.hand dcp 110c or 115c at eBay with a good printhead (and a broken scanner glass???). It should print without probs! opening mfc 5440 is nearly the same as a mfc 215c, since all brother printers are of the same built :) follow pictures here http://www.hstt.net/refill-faq/inside.html#Brother_mfc215c For your mfc you have to unfasten some more screws which can be seen very well. After that you can take up the cover. Now you should realize that it looks the same inside as on photos given in the link. Read the rest of "how to change the printhead" here: http://www.fixya.com/support/t209702-get_color_print_black_works_fine there is just one more difference to your mfc! You have to take out the sensor in the ink cart assy of your mfc 5440cn which is clipped at the side and reinsert it into the cart assy of the "new" one! This sensor is placed at the BK cart and signals the mfc that there is a HBK cart. Thats it. This job could be done for a novice within less than an hour. If there are questions afterwards or during surgery post it here!

Posted on Oct 05, 2007

Question

  • 1,642 People Helped

Error message is

Error message is "data remaining" and does not print - what does this mean?

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Answer

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Open the temp folder and select all and delete and this should take care of it,It is just some temperary files being held in memory

Posted on Jul 16, 2009

Question

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Coupon printer problem - can't unselect Keep Printed Documents

CAN'T PRINT1.gif COUPONS IT SAYS TO UNCHECK (KEEP PRINTED DOCUMENTS) BUT WHEN YOU UNCHECK THIS AND OK IT AND TRY TO PRINT AGIN ITS CHECKED AGIN? CAN YOU HELP.

This is happening on a Brother HL-1440


Having same problem with Brother MFC-5440CN, no matter how many times you unselect, check mark returns. Any help would be appreciated.

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Answer

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Informes de fax enviados

Posted on Feb 09, 2008

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