20 Most Recent Hotpoint VBSR3100D Top Load Washer Questions & Answers


Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

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Hotpoint... • Answered on Mar 06, 2011


If the washer leaks all the time, check these: Hot and cold water fill hoses - Check the hot and cold water hoses from the household plumbing. If either hose is leaking, tighten it or replace it, as appropriate. Main tub seal - The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft entry point. If this seal leaks, you can see the leak by opening up the machine's main access panel while the machine is full of water with a small amount of detergent in it. The leak appears at the underside of the outer tub, at or near the center. This seal is difficult to replace. You probably should call a qualified appliance repair technician. Pump - If the pump leaks, you can probably spot the leak when the tub is full of water. The pump has two or more black rubber or plastic hoses attached to it and usually has a drive belt that spins the pump. If the pump is leaking, you need to replace it.

Hotpoint... • Answered on Dec 31, 2010


CHECK OUT THE DRAIN MOTOR PUMP , Its where the drain hose is connected to , youll see like a small fan , it could be clogged and needs to be removed for cleaning, hope it helps , AJ

Hotpoint... • Answered on Jul 24, 2010


Here are a series of free videos to help you with your bearing problems and how to fix them
For all your free videos on appliance repairs remember to mark us down and leave feed back please
For all your parts visit our sitehttp://www.apart4u.co.uk

This first video shows you how to diagnose the problem


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The next Hotpoint video is on how to take the drum out


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This Hotpoint video will show you how to change the bearings in the drum tub


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the last one will show you how to change the spider or drum support as they are known


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Hotpoint... • Answered on May 26, 2010


Hi, there is a tub seal (WH02X10032) that can be replaced, however, the tub nut generally requires the GE tool to remove. The nut is hex shaped, but is made of a pretty soft alloy so it can break if you use a regular wrench. Once the tub is out, you may also find that you need a new tub nut and split ring.

Hotpoint... • Answered on Apr 20, 2010


The Agitator is held on to a splined drive shaft by a nut, this nut is under the plastic top cover that either just pops off or is screwed off counter- clockwise, left loosey as we say, you will need an appropriate socket to get the agitator retaining nut loose (loosens to the left) and then it should just lift off, if the washer has allot of hours on it the agitator may be quite stuck, u will need to spray a little WD40 on the shaft splines and wait for a few hours and try again.

Hotpoint... • Answered on Nov 25, 2009


WH1X2026 is the part number for a new belt, around $10.00 it may be stretched so I'd try replacing it first.

Hotpoint... • Answered on Oct 25, 2009


There is probably something stuck between the inner and outer tub. The machine will have to be dismantled to remedy this.

Hotpoint... • Answered on Oct 19, 2009


If it will not agitate or spin, you will need to replace the belt. If it will agitate but not spin, you have a bad transmission. This has been a nightmare to Hot Point (GE). I did warranty repairs for GE for 8 years. During that time, GE had me condemn on average 6 washers a week due to bad transmissions. Reason being, it was cheaper for them to send the customer a new washer than it was for them to ship me a new transmission and pay me to replace it.
Sorry but take my advise when I say, when you replace your washer, don't but a GE or Hot point. They still have not bothered to fix their transmissions.

Hotpoint... • Answered on Oct 17, 2009


hi,
this is a generic problem with top-loading washing machines. when the distribution of load is not uniform, it gives sound when spinning. if it produces noise even after equal distribution of clothes, the problem lies in the suspension. this is not a major fault, and can be put up with, rather than spending dollars on fixing it. this will in no way cause any special wear and tear for the machine.
cheers

Hotpoint... • Answered on Jul 22, 2009


this is a drive shaft issue. this shaft is connected to the gear case and the gears may be stripped or the clutch may be damaged. there are many plastic parts here in this area that can break due to heavy load or just old age. replacing the internal parts and clutch will fix these issue you are having.

Hotpoint... • Answered on Mar 13, 2009


Try turning the dial back to off, and then try it again.
Make sure the door is shut properly.
Don't interrupt a prog once it has started., if you do , it will start to do funny things.

Hotpoint... • Answered on Mar 05, 2009


my hot pointtopload will not spin or wash

Hotpoint... • Answered on Mar 02, 2009


washer top load will not stop filling even when turned off

Hotpoint... • Answered on Jan 23, 2009


If the washer spins, then it is highly unlikely the relay will be faulty

Hotpoint... • Answered on Dec 01, 2008


Friend,
ngfam1 At your service!
YES YOU GOT A LEMON!
WATCH MAGIC AS I TURN YOUR LEMON INTO A CHERRY!
Here is what you must do!
I do this a lot for my customers!
We are a family business for over 65 years
READY??
You get together all the service invoices and organize your self with the sales slip and service slips and call GE.
Ask customer service for a supervisor!

Then we are going to get them to do a whats called a "PUSH-PULL"!!!!!

You tell them when you bought it and how many times service has been to your rescue! With documentation of dates
!
Be calm, nice and reserved! BUT FIRM!

You want them to replace this lemon with a brand new machine! And ask them if this is a model flaw .That you want another machine with an up grade so you are not going to go through this again with this model!
WARRANTY TIME MEANS NOTHING WITH DOCUMENTATION!

IT'S EASIER TO KEEP THE CUSTOMERS YOU HAVE THAN FIND NEW ONES TODAY!!!!!!
EVERY DAY GE OR SOME OTHER MANUFACTURE ASKS DEALERS TO DO A , "PUSH PULL".
THEY PAY US TO ORDER AND DELIVER AND PICK UP THE LEMON FOR RETURN TO THEM!
NO COST TO THE CUSTOMER!
Not even delivery.No matter what the dealer says to you about money! No money, honey! Got me?The companies forbid the dealers from taking any money from the push pull customer !
They pay us!!!
Unless you want to tip the guys on the truck.

Some times I've told my customer that when it's a lot past warranty that for good measure, Tell them,
"I just took a loan to remodel my whole kitchen, and I have gutted the kitchen and found all my stainless steel Ge profile appliances that I am ready to purchase BUT !
But I cannot in good faith follow through with this buy until I see that GE does indeed back up their product!

Your going to love the service and being in control!
You are fine now!
All will be right!

JUST , NO MATTER WHAT HAPPENS CALM, SMOOTH, QUIET, AND HAVE A NICE PLEASANT ATTITUDE. ANGER GETS US NOTHING! iF SOMEONE WILL NOT PLAY BALL, YOU POLITLY ASK FOR THE SUPERVISORS SUPERVISOR!
AND ASK THEM TO SPELL THEIR NAMES AND ID # TO YOU SLOWLY!! THEN WRITE THEM DOWN!
I LOVE THIS!

MY COMPLIMENTS, NGFAM1
BLESS YOU!
PLEASE GIVE ME THE BEST RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!

My web site is www.nastasisfurniture.com
We started with appliances 65 years ago and still sell them TOO!


Hotpoint... • Answered on Sep 02, 2008


Peace friend,
ngfam1 at your service

What's the model number?
usually the filter in a washer is built in with no access for the customer without service. Unlike the dryer where you clean the lint filter every load!

Shoot me the model #When you open the lid, if you squat down you can find a sticker in the opening of the washer in the middle just below the lid! with the model #
her is the web site for GE user manuals to download or order them!
http://www.geappliances.com/service_and_support/literature/



If you ever do need service!
Here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505

Hotpoint... • Answered on Aug 31, 2008


remove front panel by pressing clips along front edge down with putty knife on left side of tub is small hose ckd at very end of hose and where it goes onto tub for a blockage usually indicated by dark spots ..lint may have backed into hose and caused obstruction..if cks ok remove screws along top edge of console ..console will roll forward other end of hose goes to water level switch on left if hose is not plugged or pinched replace water level control

Hotpoint... • Answered on Aug 29, 2008

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