20 Most Recent Hotpoint WMA31 Front Load Washer Questions & Answers


What is the reason for my hotpoinnt washing machine wma31only using cold water

Probably the Hot water inlet valve is faulty.
11/27/2014 7:16:44 PM • Hotpoint WMA31... • Answered on Nov 27, 2014

Washing but not spinning

sounds like brushes in motor just take main motor out check brushes if any problems get back in touch and il help you thanks
6/27/2014 8:20:18 PM • Hotpoint WMA31... • Answered on Jun 27, 2014

When my washer is on a spin it sounds like theres

could be bearing going, causing drum to hit heater
6/23/2014 5:03:21 PM • Hotpoint WMA31... • Answered on Jun 23, 2014


Be the first to answer 10/17/2013 7:11:36 PM • Hotpoint WMA31... • Posted on Oct 17, 2013Be the first to answer

Water coming out of dispenser drawer?????

The hose from the drawer is probably clogged.
9/27/2013 1:39:10 PM • Hotpoint WMA31... • Answered on Sep 27, 2013

Wma 31 starts cycle, fills with water, drum spins oncethen stops and 3 lights come on

it sounds like the brushes have gone in the motor
4/6/2013 5:22:33 PM • Hotpoint WMA31... • Answered on Apr 06, 2013

I have a hotpoint WMA31 washing machine. It has

hello graham the fault could be down to the module board the controls the motor speed. not sure where it's ;ocated on your model but the board usually sits at the back of the washer may wires coming off it hope it helpsregardsshaun
10/14/2011 5:38:18 PM • Hotpoint WMA31... • Answered on Oct 14, 2011

Wheres the filter on my

Hi maizi42,

Please follow my below tip on the fix:


If this does not help, the drain pump may be faulty.

Kind Regards


* If this solution helped you, please rate it
9/11/2011 8:03:50 PM • Hotpoint WMA31... • Answered on Sep 11, 2011

My hotpoint wma31 won't start,

It's a good machine. Well done for keeping it that long. It sounds like maybe it thinks the door is still open. (What happens if you intentionally try to start the program with the door open - It the result exactly the same? If it is, then it's probably the door interlock sensor.

If this is the case then you may find that a couple of good slams of the door will free off anything taht is sticking. Otherwise, you may have to check to see if there is a wire off the sensor (They do fall off sometimes) or.. after 13 years, it may need a new door sensor
6/28/2011 2:25:45 PM • Hotpoint WMA31... • Answered on Jun 28, 2011

Hello there My WMA 31 washes clothes, but will

Be sure that BOTH hot and cold water are turned on and flowing. The smell can be resolved by running washing machine cleaner (not just soap) through the machine once a month or so.
6/21/2011 5:10:40 PM • Hotpoint WMA31... • Answered on Jun 21, 2011

Our machine stops on prewash cycle and a light

5/27/2011 11:42:26 PM • Hotpoint WMA31... • Answered on May 27, 2011

Can the drum bearing

Hello, W/D here.

Of course it can! If someone can put it together, you can get it apart.

Here's a link to another site where this problem has already been tackled.
One thing I liked about this site is that there was an ad for bearings on the page, and might help you also. Bearings are also available at a source called Motion Industries and WW Grangier. Hotpoint vendors may have a supply on hand as well. All you'll need is the number stamped onto the bearing race to get a suitable replacement. Sales shops that also provide service may tell you that the bearings and tub assemblies have to be sold as a unit, as the bearings may be rubber coated, but this isn't true. You can purchase any bearing required from the sources listed, or by performing a google search with the bearing number and selecting a source near you. A word to the wise; replace both bearings!
Best regards, --W/D--
3/19/2011 2:15:48 PM • Hotpoint WMA31... • Answered on Mar 19, 2011

Sparking motor

if the motor is sparking ( !!!!! ) -- unplug the unit and call a appliance repair man to repair the washer. or if it is new and under warranty, contact the seller for service. ( DO NOT use until it is fixed -- this is a very serious fire hazard !!! ).

12/31/2010 11:04:55 AM • Hotpoint WMA31... • Answered on Dec 31, 2010

Hi there, I just bought a second hand hot point

no problem at all using only cold. Most washers only will fill with hot water after that all other cycles use cold.
7/21/2010 10:07:44 PM • Hotpoint WMA31... • Answered on Jul 21, 2010

Machine filled with water itself and does not empty.

Power off the mains. The filter is located behind the silver plate at the back of the machine at the bottom. Four screws hold it on. Drain out all the water. The filter is inside the big black rubber hose attached between the pump and the main drum. Remove the plastic clip holding it to the pump unit and then the metal cir clip holding it to the main drum. Inside is a white molded cone and a big white ball which floats. You will find a lot of junk here, clean out thoroughly. To refit put white cone back inside just as you found it, at the bottom, fit ball back into the cone. Attach to the bottom to the drum and re-fasten the cir clip. Finally reconnect the gator to the pump unit and tighten the plastic clip. Check out the pump too before reconnecting.

And rate me nice pl for the free help!
6/8/2010 5:31:49 AM • Hotpoint WMA31... • Answered on Jun 08, 2010

Washing machine noise spinning

Here are a series of free videos to help you with your bearing problems and how to fix them
For all your free videos on appliance repairs remember to mark us down and leave feed back please
For all your parts visit our site http://www.apart4u.co.uk

This first video shows you how to diagnose the problem

The next Hotpoint video is on how to take the drum out

This Hotpoint video will show you how to change the bearings in the drum tub

the last one will show you how to change the spider or drum support as they are known

5/27/2010 8:58:17 AM • Hotpoint WMA31... • Answered on May 27, 2010

My Hotpoint WMA31 will not drain - the smell is

check for blockage under cap bottom of washing machine
5/26/2010 3:52:08 PM • Hotpoint WMA31... • Answered on May 26, 2010

Can let me know how to go about changing the

hi joe i do these machines on a reg time almost every day.it easy to do the way you are doing it is the wrong way .so heres how to do just take top of the machine and put the belt on the small pully on the motor then half way round the drum wheel and turn it till its on make sure the belt is in middle of the pully if its not it will slip off i belive this is a hotpoint wma31 if belt keeeps comming off your bearings have gone it will need new bearing s good luck any more help just email me at [email protected]
3/26/2010 12:15:06 PM • Hotpoint WMA31... • Answered on Mar 26, 2010
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