It sounds as though you may have a problem with the heater, either it has come loose or been damaged during the noisy section of the spin which could have been a coin or foreign object in the drum, assuming there is no problem with the bearings. It's best if you can test the heater with an electrical test meter having first removed the wires, place one connector on one of the terminals and touch the heater casing with the other, if you get a reading the heater is shorting out. If it is the heater it may have been forced out of the front plate which could have caused a crack in it so check for any damage
The range is not all that important - all you really want to do is use a range that will check for continuity of the heating element to ascertain its usefulness.
Ours did exactly the same. The drum bearing's worn and the spider had broken causing a noise like a road drill. Check out the video on Youtube from Apart4U. It's a pig of a job though.
Hello, and welcome to Fixya.
To rectify your problem do the following.
Remove the lower rear panel of washer.
Locate and remove the large black hose connected to bottom of drum.
Remove and clean plastic filter inside hose.
Reassemble and test for leaks.
Check drain hose for blockage if it still does not drain.
What you have probably got is an article of clothing that has found its way in between the two drums. Remove the belt without forcing it then carefully retry and rotate the drum. If spungy, yes something is stuck between the drums. Shortest possible way to remove the obstruction is to remove the heating element and carefully look into the hole once element is out. 90% of the time the clothing is jambed around the element. Use long nosed pliers or a wire with a hook and remove. Retry and turn drum. If free to rotate, replace element and retry once all is assembled.
More than likely worn brushes in motor
Remove top cover, and slacken motor bolts holding motor at top right of washer. slide out carbon brush holders in motor, and replace if less than 3 or 4mm long.
This should solve the problem.
Make sure belt is reasonably tight, and it is in the center of the drum pulley, if it still comes off, then I would suspect that the drum bearings are worn, or the drum is running out of alighnment, or the motor bearings are worn, if it is noisy when you spin the drum by hand, then the bearings have definately failed.
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You will have to remove front panel of washer , and replace the heater, and heater retaining plate, which is the piece that has come off.
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Assuming that the bit the water is going into is the prewash dispenser (rather than a bleach or conditioner dispenser), why not just put the powder into there?
Some of these machines can be a bit illogical about where the main wash powder is meant to go - sometimes even varies depending on which cycle you're running.
If you can find a place that will take the powder at the right time, your problem is solved. If the instructions say different, it might even be them that's wrong. Wouldn't be the first time.
A.
The first thing to always try is disconnecting it from the mains plug overnight. Then in the morning press and hold the power button for 60 seconds. Then plug it back in. The is a Power Reset on a machine that has an electronic mainboard.
Does water enter the machine? My guess is that the water inlet valve may have failed. It waits, no water comes, so it times out. There are a few things to check there, make sure there is water in the pipe, make sure the strainer screens are clear in the hose connecter on the back of the machine.
No model details given but there is help in the link.
https://www.google.com/search?q=Hotpoint+washing+machine+going+into+pause+mode