20 Most Recent Hotpoint Ultima WD72 Front Load Washer/Dryer Questions & Answers


This machine does not allow setting spin without using drying programme or without being in a full cycle.
You can use the cycle G pressing the button 6, 7 and 8 times, please see page 12 in the manual below.

Instead of the spin only program you can als use the independent dry program, as shown at page 11 and 15 of the manual.

Manual available here.

If you repute this solution helpful, then please do not forget to accept the solution.

Many thanks.


Hotpoint Ultima... • Answered on Jun 11, 2019

It is f15, and it means you have a draining problem. check pump, and hose

Hotpoint Ultima... • Answered on Mar 20, 2018

It sounds as though your motor bearings are going out.

Hotpoint Ultima... • Answered on Nov 28, 2017

Press and hold the drying,delay start/temp select buttons altogether for 5 sec untill you hear a beep, then release all 3. press the dely start button to scroll through the available languages then select your chosen language by pressing the drying button once.

Hotpoint Ultima... • Answered on Sep 20, 2016

If it fills with water it is probably not the door lock suggesting a fault with the programmer or motor. If you are getting a voltage to the motor and it is not turning, the motor is likely to be your fault.

Motors can be replaced or new brushes may be all that you need but you are likely to have to take the motor out to check it as they are not usually easy to get to. Brushes are relatively cheap (£5 - £10) but can be difficult to find and a new motor probably around £50.

If you are able to tackle the repair yourself is worthwhile trying the brushes (but be prepared for the repair to take several days to get the parts unless you have a local repair shop around the corner that carries parts). A problem with the windings of the motor would require a new motor in any case.

If you get someone in I expect they would change the motor and not mess about with brushes. An experienced repairman should be able to fit a new motor in an hour and if you outline the problems and they bring a spare motor along with them the cost to repair is likely to be of the order or £100 - £150 (say £80 callout and £50 motor).

Hotpoint Ultima... • Answered on Jan 12, 2015

Do u want to resolve the f-13 fault code ON HOTPOINT WD860 Ultima Fix the fault . It is a tricky job but the heater thermostat switch has tripped as it senses something burning. Probably a little bit of fluff on the heater element inside the heater unit.. There are 2 switches on top of this heater unit. One where the 2 blue wires go on the top left of the 3rd picture and the other which has a tall black wire connector on shown in the middle of the 3rd picture. Remove that connector and undo the holding screw . You can then reset the switch. The switch is a small circular switch hidden beneather the connector on the photos. This thermostat switch has a yellow. red dot ontop of it. If you use a small pin or needle and press into that dot you will hear it tick back into place. you have reset the switch now. You will probably need to clean the inside of the heater element unit to get rid of the fluff particles or it will keep switching off. To take this apart you will need a set of Star screwdrivers. Its a bit tricky but you will be able to undo the star screws and take them all out. I will add some photos to show you the unit apart. You can see the build up of fluff on the photos i have added from my hotpoint WD860 heater unit. This is a tricky job and takes about an hour due to the screw being awkward to take off and put on again but mine hasnt faulted for 2 years since sorting it out. You can buy a new Thermostat switch which is about 10 pounds sterling from Hotpoint or other spares stores. hotpoint-wd72-error-message-heating-or-04t3bj0jgktmuqmnt3s3ejb0-2-0.jpg hotpoint-wd72-error-message-heating-or-04t3bj0jgktmuqmnt3s3ejb0-2-2.jpg hotpoint-wd72-error-message-heating-or-04t3bj0jgktmuqmnt3s3ejb0-2-7.jpg

Hotpoint Ultima... • Answered on Dec 23, 2014

Check that you haven't got a blockage under the draw,if this is ok try turning the tap for the cold hose down a little as the pressure could be to high also check thaw machine Is level

Hotpoint Ultima... • Answered on Nov 25, 2014

The problem will prob be a fault e valve

Hotpoint Ultima... • Answered on Nov 25, 2014

The first thing to check is to remove the draw and clean the roof of the dispenser with an old tooth brush and retry if problem is still present you could have a evalve fault

Hotpoint Ultima... • Answered on Nov 25, 2014

It could be roaches got into the motherboard electronics. Remove the display PCB and spray it with an non residue electronics cleaner. Dry thoroughly. Be cautious of static discharge when handling PCB. Touch the case of the appliance then the PCB.

Hotpoint Ultima... • Answered on Aug 20, 2014

To change the language on the Hotpoint WDD960P/G/A/K washer dryer.
The official manual is slightly wrong!!
So Follow these steps:
With the machine in the "OFF" position (NO display) Simultaneously press and hold the Delay+Temp+Spin buttons until you hear a bleep and a language is displayed. Let go of the buttons and scroll to your desired language by pressing the "Spin" button until the language you want is displayed.
Inmediatly press the "Drying" button to select it and the display should say "Hello" to acknowledge the selection.
If you take too long in pressing "Drying" it reverts to the previous language.
Happy washings!!!

Hotpoint Ultima... • Answered on Apr 08, 2014

Error E30 is a motor drive problem. Would check motor brushes as most likely fault.
Thanks for using Fixya.

Hotpoint Ultima... • Answered on Mar 07, 2014

keep on pressing the start button for 30 second it should reset

Hotpoint Ultima... • Answered on Feb 10, 2014

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