20 Most Recent Hotpoint First Edition WMA20 Front Load Washer Questions & Answers


It might just need a reset. Press the Pause and off button, then pull the plug from the wall.
Wait ten minutes and power it up again. Check the door very carefully, make sure it is shutting correctly.
Try a restart.

Hotpoint First... | Answered on Mar 18, 2014


you have to remove the soap drawer complete and view above where it slides in. you will see several holes where the water sprays out these holes get blocked, you will need to get a washing up brush invert it and scrub these holes as clear as possible (pay particular attention to the ones above the fab cond slot). this may need to be done at least once a month, also the soap tray will need to be stripped and cleaned also.

Hotpoint First... | Answered on Aug 06, 2013


i had this trouble for ages, u have to tip it on its side or bck as the filter is up underneath

Hotpoint First... | Answered on Nov 04, 2011


Hi from retired Englishman in SW France,

Are your clothes coming out still wet which is why it appears that the spinning speed is too slow?
It COULD be that there is water still left in the washer which the drain pump/motor has been unable to remove. It's a common problem!

So I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
(If these actions have not cured the problem, it could be the control board OR the main motor. Motors will show weaknesses when commanded to spin.)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hotpoint First... | Answered on Sep 06, 2011


is warer going into the washer when it starts?










Hotpoint First... | Answered on Apr 02, 2011


Hi from retired Englishman in SW France,

I advise following my guidance notes on ensuring the machine is absolutely level before anything else ;-0)
---------------------------------
It is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly!
Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine (sorry about my UK spelling!) and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has not cured the problem it is possible that the internal drum suspension is malfunctioning.

Good luck,

John C

Hotpoint First... | Answered on Mar 10, 2011


Hi from retired Englishman in SW France, Tues afternoon 15:32

My couple of thoughts!
Can you hear the motor running at all? If you can then it could be the belt which has either come off or is broken. If it is not running it could be the brushes BUT a word of warning- some have found that just having the brushes changed but not having the motor refurbished (having the commutator on which the brushes run/sit skimmed) has meant that the new brushes, not seating correctly, last only months. I replaced our Bosch motor after 17-18-19 years of steady use 1) because it was a difficult job to do! and 2) because of the experience of others. It did cost £250 but it will probably outlast us (I'm 70 this year)!!!
Following is my standard/generic response re belts (by the way if the belt has come off purchase a replacement, don't put the old one back on 'cos it will only come off again!)
---------------------------------------------------------------------------------------------------------------------------------------------
Belts are not expensive- sorry I do not know how much yours would cost- and are easy to be changed by a competent person:-
REMOVE POWER FROM THE MACHINE AND REMOVE THE BACK.
The motor support bolts should be loosened and the old belt removed. Often putting the new belt on is a bit of a struggle, even with the motor 'loose', because it is new and smaller!
Once on it should be tensioned by pulling the motor against the belt firmly- but not over tight- and the motor support bolts tightened.
ON NO ACCOUNT SHOULD ANY FORM OF LEVERAGE BE USED TO TENSION THE BELT. THAT COULD LEAD TO DAMAGE TO THE BELT, MOTOR AND BEARINGS- EXPENSIVE!
----------------------------------------------------------------------------------------------------------------------------------------------
Hope this is your problem solved.
Good luck,
John C

Hotpoint First... | Answered on Feb 15, 2011


probably there's some hole underneath the cause by rats bite or some broken or lose parts not tighten

Hotpoint First... | Answered on Jan 29, 2011


THE IS SOMETHING STUCK IN YOUR DRAIN PUMP

Hotpoint First... | Answered on Dec 22, 2010

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