20 Most Recent Hotpoint First Edition WMA12 Front Load Washer Questions & Answers

Check the brushes in the motor, and replace if less than 5mm or or so in length.
Please rate my solution.

Hotpoint First... • Answered on Apr 16, 2016

Trying to remember a specific model is a nightmare, but I can tell you, its in one of Two places.

Either it is behind the bottom panel at the front (Which clips off, and if it's there, it will be very obvious) or the bad news is, if it's not behind that panel, it's actually only accessible from the rear of the machine by removing an inspection panel at the bottom of the rear of the body. Some instructions that cover both possibilities are attached for you:

If hidden behind a clip on panel on the bottom, many models of this design also have a small hose to the right of the filter cap that you can pull out, remove a plug from and drain off any water in the filter before you remove the filter and get your floor wet, so take a look for this before you remove the filter and get soaked.

If the filter is not located there, then you will need to access the debris trap from the back of the machine. Pull the machine out and you will see a roughly oval panel at the bottom of the rear of the machine. Unscrew the 3 or 4 screws and unclip. Directly below the drum, you will now see a rubber "Cup" like bulge in the black pipe, with a plastic tube connected to a plastic pipe. The cup is held in place by a large jubilee clip. Unscrew the clip, pull off the rubber boot to expose the debris trap (A conical plastic cage with a ping pong ball in it) Take out the ball and the plastic trap, clean out the debris and replace the trap and the ball (Note that the cage may have a slot in it that locates in the rubber boot, make sure it lines up, or it won't reassemble correctly). Now push the boot back onto the fitting at the bottom of the drum where it came from and tighten up the jubilee clip, making sure that it is fitted correctly (it too may have a small slot out of it that fits around a protrusion on the bottom of the housing). Give the boot a tug and reassure yourself that it is secure. Replace the panel on the back of the machine and test. All should now be well.

Hotpoint First... • Answered on Jul 21, 2011

Hi from retired Englishman in SW France,
Here are my complete and general guidance notes for checking both the drain motor filter and the drain motor ;-0)

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hotpoint First... • Answered on May 04, 2011

I have the same model at work only under the frigidaire branding. The shock mounts for the
drum are made of plastic and can break (especially if the unit is moved without the
shipping screws) If one breaks the unit will make a clunking sound.

Hotpoint First... • Answered on Feb 26, 2011

It is most likely either the belt or the idlers which the belt wraps around. Open the top (disconnect first) and have someone turn the drum while you watch to see if the belt is slipping.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

Hotpoint First... • Answered on Feb 25, 2011

You need to fit a new door interlock switch.. cost around £ 18 parts....

Hotpoint First... • Answered on Feb 14, 2011

you can download one from hotpoint uk after sales

Hotpoint First... • Answered on Jan 18, 2011

Remove the lower rear panel of washer.
Locate and remove the large black hose fastened to bottom of drum.
Remove and clean plastic filter inside the hose, reassmble and test for leaks.
Have some cloths ready to mop up any water that may appear..

Hotpoint First... • Answered on Jan 13, 2011

Remove lower rear panel of washer.
Locate and remove large black hose fastened to bottom of drum.
Remove and clean plastic filter inside hose.
Reassemble and test.

Hotpoint First... • Answered on Dec 19, 2010

hi from the uk susan ? this is not uncommon and easily fixed if you are confident DIY ? and req's a little patience with a posi drive screwdriver if you want to save $$$$s on call out fee ? the problem is most probably the time delay switch which prevents door opening too soon after cycle/machine has finished and the light has gone off then door can be opened if you feel confident ? will help/instructions on how to rectify fault if you reply back ?

Hotpoint First... • Answered on Oct 09, 2010

At 11 years old, I would not consider getting it repaired, far better to put the money towards a new one, and you will have the benefit of a new guarantee as well.

Hotpoint First... • Answered on Sep 25, 2010

Sounds like there is too much water left in the drum as it goes into the spin cycle, and the centrifugal force of the drum spinning is forcing the wate past the door seal probably, needs the filter cleaning, or the door seal itself may require replacing.

Hotpoint First... • Answered on Aug 04, 2010

Here are a series of free videos to help you with your bearing problems and how to fix them
For all your free videos on appliance repairs remember to mark us down and leave feed back please
For all your parts visit our site http://www.apart4u.co.uk

This first video shows you how to diagnose the problem

The next Hotpoint video is on how to take the drum out

This Hotpoint video will show you how to change the bearings in the drum tub

the last one will show you how to change the spider or drum support as they are known

Hotpoint First... • Answered on May 27, 2010

check the water pump if the unit does not detect that all water has been pumped out it will not go into spin cycle

Hotpoint First... • Answered on Apr 21, 2010

On a Hotpoint front loader m/c, take the lower panel off at floor level. Try not to break it as fragile. To the right is an emergency tab, pull on the tab downwards at the same time as using the door handle. It should now open.

Hotpoint First... • Answered on Apr 03, 2010

I had same problem. Had to replace brushes on motor. Easy enough job to do yourself

Hotpoint First... • Answered on Mar 18, 2010

Not finding what you are looking for?
Hotpoint First Edition WMA12 Front Load Washer Logo

51 questions posted

Ask a Question

Usually answered in minutes!

Top Hotpoint Washing Machines Experts


Level 3 Expert

3063 Answers

Cindy Wells

Level 3 Expert

6259 Answers

Lawrence Oravetz

Level 3 Expert

10548 Answers

Are you a Hotpoint Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Hotpoint Washing Machines

  • Hotpoint Washing Machines

Most Popular Question

first problem when

  • Washing Machines