20 Most Recent Hitachi DZ-MV550 DVD Camcorder Questions & Answers

I was able to find the USB driver here,
but I still need the software for the Movie Album SE. Any help on that? I lost my install disc.

Hitachi DZ-MV550... | Answered on Mar 25, 2018

I lost my adaptor to my camcorder I have my footage on a memory card is there anyway to get the footage off so I can put in on my computer

Hitachi DZ-MV550... | Answered on Aug 25, 2016

when you get to the small rectangle hole use a small flat screw driver. you'll see the lever on the door side. put you're screw driver to the front and pry it backwards and it will unlatch.just pressing on it won't do anything.

Hitachi DZ-MV550... | Answered on Mar 28, 2015

You can download the software & drivers from the link below: http://dvdcam-pc.support.hitachi.ca/en/download/dl.asp Please update the question & let us know if the information given was useful to you - Good Luck!

Hitachi DZ-MV550... | Answered on Mar 03, 2015

the door mechanism is may be gripped because of a small kick...
did you try to open the door with a full charged battery and with the wall plug connected too ? help it with a toothpick or the corner of a credit card...
if this doesn't work, it may be the motor that is dead, do you ear any little noise when asking the ejection ? if yes, it is the mechanic, if not, it is the motor or the motor driver that is dead.

Hitachi DZ-MV550... | Answered on Nov 27, 2014

I think you need to change the disk. Also, see the attached (check 4) from the manual: it gives several reasons for that message. I ahve included a link to the owner's manual in case you don't have access to it.
0036aa6c-a7d9-43ef-b656-a34076d02559.jpg http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000065687.pdf

Hitachi DZ-MV550... | Answered on Jan 13, 2014

i put mine in the shop it is the laser and it cost $219.00 for the part because it comes in an assemlby piece it depends on how much they charge for labor. I choose not to fix due to high cost of it all it is in a bag besid emy computer

Hitachi DZ-MV550... | Answered on Dec 13, 2011

Error 0280 - It looks the DVD had bad spots that could not be read.

And... are you check your User Manual? Once clicked, you need to put the verification numbers on the screen and save to your dekstop.

I just find thia comments that I quote:
After getting frustrated trying to get any info from Hitachi manuals and support, I just decided to try to extract the data directly from the dvd (fujitsu dvd-r disk). Since my DVD was not finalized I could not copy the files directly using Windows Explorer, so I tested several applications and here it's what worked for me: I downloaded isobuster (www.isobuster.com), and I was able to view the tracks on the dvd, then I used the "Extract" option to create an image directly from the faulty dvd and it created a couple of files with the extension .ibq. I checked these ibq files and two of them were huge, so I assumed those were my video data. I renamed these files from *.ibq to *.vob(isobuster has options to extract these "image files", but you need to register it first...), anyways I tried to open these new vob files with PowerDVD and they PLAYED JUST FINE :)! Finally I just used a DVD editor to load the new .vob files and I burnt a new DVD.

If this wont work, try with Hitachi Technical Support; they offered to the Hitachi DVDCAM customers via Email on this website: support.hitachi.ca/Email

Hope helps.

Hitachi DZ-MV550... | Answered on Sep 22, 2011

drivers can be found here:


About halfway down the page look for "USB DZMV5.exe

Hitachi DZ-MV550... | Answered on Apr 08, 2011


Hitachi DZ-MV550... | Answered on Mar 09, 2011

Sorry we are not able to help you with your problem

Hitachi DZ-MV550... | Answered on Dec 27, 2010

Maybe, It doesn't work because the driver you installed is for other versions of operating system. I am also using windows 7 like you so don't you worry, You can still use your old installer/driver from other versions of operating systems. Just remember that before installing any program in a windows 7 Operating System Computer, Use "troubleshoot compatibility". Right Click the Icon of your program installer first, then choose "troubleshoot compatibility". This will allow you to choose on what type operating system your program will run. Just reply back if it still doesn't work.:D

Hitachi DZ-MV550... | Answered on Dec 06, 2010

Error message 2881 means that the camcorder can not read the disc. Check to make sure you have the correct disc type. Only DVD-R 4.7GB and DVD-Ram types will work. If you are using the correct disk type, then you can try this: Eject the disk and if it it empty just open the cd door. With the lens to the left and the door on the top. look into the device. You will see to the left side a metal platform that houses the dvd laser. take and push the platform all the way to the left. Sometimes the platform fails to retract, so once you do this it may clear the issue. . Good luck and thank you for using FixYa! We would sure appreciate a 4 "thumbs-up" rating for this FREE answer. Happy holidays!

Hitachi DZ-MV550... | Answered on Dec 05, 2010

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