20 Most Recent Sony Handycam DCR-TRV520 Digital Camcorder Questions & Answers


The camera's firmware has sensed a jam or too slow rotation in the cassette's take-up roller. Really difficult to overcome. The tape may already be snarled round a roller, but is certainly in the "loaded" tape path. I've had this and had to disassemble the whole tape transport mechanism - which is really difficult - after trying unsuccessfully to drive the unload motor from an external 6v power supply. Sometimes a really hard sideways bang on the camera can free up the roller enough to let it rotate a bit, satisfy the motion sensor and allow an eject.

Sony Handycam... | Answered on Jul 19, 2014


Depending on the age of the camera/cassette, it may be that the heads are not just dirty, but are actually worn down. The gray bars are the DV equivalent of snow - data has been lost or at least cannot be displayed. If cleaning doesn't solve the problem, the heads probably need replacing. Depending on the age of the camera, it may be more cost effective to upgrade to a new camera.

Sony Handycam... | Answered on Jan 03, 2014


When the viewport is completely flipped around so you can see it when you are looking at the lens, it automatically flips it upside down so it is right side up to the viewer. Make sure it is locked into the correct position to prevent this from happening.

Hope this helps

Sony Handycam... | Answered on Dec 11, 2013


Try staring up the camera while hitting the rewind button

Sony Handycam... | Answered on Nov 13, 2013


I'm sorry that the camcorder display the error: C32:21. Refer the URL to troubleshoot the issue: 
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C79466&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=210108126&stateId=1%200%20210110314
The error C:32:xx indicates that the camcorder has detected an issue that may require a power reset. Follow the steps to perform power reset:
Turn off the camcorder.Remove the battery or disconnect the AC power adapter for 60 seconds.Insert the battery or reconnect the AC adapter.

Sony Handycam... | Answered on Oct 31, 2013


Try Radioshack or:



http://www.cables4computer.com/

Sony Handycam... | Answered on Sep 27, 2013


Any computer or electronic store should have a 4 pin firewire cable. Your computer should have a firewire connection as well.

Sony Handycam... | Answered on Aug 21, 2013


For those that said to reset your camera, thanks.
DCR-trv520 handycam. Left power on, took out battery. Waited a minute.
Put battery back in. Worked liked before.

Thanks.

Sony Handycam... | Answered on Jan 02, 2012


This is most likely a defective zoom rocker switch assembly and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.


Sony Handycam... | Answered on Jul 30, 2011


This is usually caused by an oxidized, misaligned or defective Audio/Video drum. You can try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be serviced by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Sony Handycam... | Answered on Jul 22, 2011


the tape might be worn out

Sony Handycam... | Answered on Mar 17, 2011


Tape mechanism problems are quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Sony Handycam... | Answered on Oct 05, 2010


You have a bad zoom rocker assembly which can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.
My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Sony Handycam... | Answered on Sep 17, 2010


You you have a bad zoom rocker assembly which can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Sony Handycam... | Answered on Sep 17, 2010



This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Sony Handycam... | Answered on Sep 03, 2010

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