20 Most Recent BenQ FP767 17" LCD Monitor Questions & Answers


Back light on off

Check the CCFL lamps! But can be a problem with inverters... control the transistors - MOSFET on the powerboard. Good luck!
4/4/2014 11:05:36 AM • BenQ FP767 17"... • Answered on Apr 04, 2014

My BenQ FP767 monitor power is on, but the screen is black. my pc is very good.

open back cover of your monitor then adjust the screen control of the flyback to your desired brightnessJoel
4/22/2013 2:37:43 AM • BenQ FP767 17"... • Answered on Apr 22, 2013

I turned off the computer.

Try and pull out the power cable wait for three minutes and put it back.Thank you.
9/2/2011 12:51:50 AM • BenQ FP767 17"... • Answered on Sep 02, 2011

No sound

At the back of it there is a sound jack that you should connect together with the sound jack of the system unit, minus that, there won't be sound.
1/7/2011 7:56:49 PM • BenQ FP767 17"... • Answered on Jan 07, 2011

The color on my beige BENQ FP767 is blue i cannot

Blue cast on the screen? Then check all the pins on both ends of the video cable, try it on another PC to make sure it is not video card problems.

8/22/2010 10:50:44 PM • BenQ FP767 17"... • Answered on Aug 22, 2010

When I switch on my FP767 monitor the light

Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, blown fuses, poor solder joints, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed DELL (BenQ makes Dell MONITORS) monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
6/21/2010 7:47:17 PM • BenQ FP767 17"... • Answered on Jun 21, 2010

Green light is blinking no dispay

This could be an issue with your monitors motherboard. If you are familiar on how to open your monitor. Look for powersupply capacitors. Check visually if ok and replaced if if needed. Also fuse that maybe blown is not glass fuse near main socket,It is semiconductor black or yellow colour labeled PFxxx near heatsinks of power supply secondary.
If you are not aware of this capacitors, i suggest you bring your monitor to the nearest repair shop for this required expertise in fixing this issue.
6/6/2010 2:52:16 PM • BenQ FP767 17"... • Answered on Jun 06, 2010

Takes a while to open after i start up my computer

This could be a problem with the video output on your desktop, check with another monitor and see how long it takes for it to display when booting up.
Or this could be a problem with the monitor, these monitors after they age a few years some start to have the bulging capacitor problem. You can check for this by opening the monitor up and visually checking the capacitors for bulging.
To see what bulging capacitors look like check here.
That webpage also has tutorials on replacing bad capacitors.
If you have any more questions or if this does not solve your issue, let me know.
3/17/2010 2:39:18 PM • BenQ FP767 17"... • Answered on Mar 17, 2010

How do you remove the stand from a BenQ 767?

remove screws either side where stand go into back of monitor.
then slide stand toward bottom of monitor and it should slide out
1/17/2010 6:42:14 AM • BenQ FP767 17"... • Answered on Jan 17, 2010

We have a Benq FP767. when we start the moniter

Have you attempted to enter the on-screen menu system for the monitor? There should be a reset system reset option somewhere in the menu selections. If not give that a try.
Also you might want to check your monitor cable. Unplug then replug it in. If you still have a blank screen you might want to try the cable on another monitor if that's possible.

If the cable is not the problem then that leaves the monitor itself or the video card if your system is equipped with one. Check the back connectors and locate the video output plug. If it is located close to the keyboard, mouse, Ethernet and usb plugs it is what's known as on-board video. If it is located below those other plugs it is a video card. Shut your system off and disconnect the power cable. Open up your case and make sure that the video card is seated correctly. They can come loose.

Your only other option is to try your monitor on another system.
I really hope something here helps. Good luck
12/29/2009 5:35:54 AM • BenQ FP767 17"... • Answered on Dec 29, 2009

Blank screen and flashing green light near on/off

fred_lane, Well, it could also be just black, or both black and blank! DID you do flashlight test that every CCFL back-lit lcd monitor owner should know how to perform and interpret the results for when confronted with a black screen problem that is not caused by sleep mode?? I can only suspect a bad "switch-mode-power-supply" that is in partial or full SHUTDOWN mode due to it detecting a FAULT CONDITION with itself or the CCFL inverter circuit supply. Read other options you have open to you in my fixya profile! 12fixlouie Hope this steers you in good direction.
12/15/2009 6:07:46 PM • BenQ FP767 17"... • Answered on Dec 15, 2009

Problem for BenQ FP767

change the board
12/14/2009 4:31:43 PM • BenQ FP767 17"... • Answered on Dec 14, 2009

Monitor says:

This means that a video signal has been detected but it is beyond the range for display. As an example, if the monitor can only display 1024x768 and you send it a signal at 1280x1024, you will get that message. Try to downsize the display settings on your computer system until the monotor works.

11/6/2009 12:31:16 PM • BenQ FP767 17"... • Answered on Nov 06, 2009
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