20 Most Recent Canon DM-XM2 Mini DV Digital Camcorder Questions & Answers


Most MiniDV camera have USB and Firewire port.
USB is used to transfer from SDCard to PC.
While FireWire (also called IEEE 1394) is used for video transfer into computer. All the drivers needed are part of windows OS (IEEE 1394).
Invariably today's laptops and yester-years desktops do NOT have firewire inbuilt. The only thing you are going to need is a cable and firewire card (IEEE 1394) If you computer does not have one.

Moreover, you will need a capture software. You have Windows movie maker, But its not going to do justice to the camera, better off getting a good editor, such as Adobe Premiere, or Sony Vegas, the software is about the best you can get but not easy to use, and takes some time to get to know, both offer 30 day trials.

Canon DM-XM2... | Answered on May 03, 2014


Open the System Profiler on the Mac and establish if the camera is connected to the Mac's firewire BUS. If not, try another cable and also test is the camera's firewire port is working. It's either a cable or socket issue. Some cameras require that the menu of the camera be set to output over firewire, check this as well.

Canon DM-XM2... | Answered on Nov 27, 2013


On Canon camcorders, "remove the tape" error is due to no data reading by video head. You may have clogged heads or somewhere along the area. Initially, I would try to insert good clean "video head cleaning tape" and run for about 7 seconds and see if that resolve the symptom. If it persists, it need a help from a technician. Good Luck. For further help, go to www.camerarepairjapan.com James

Canon DM-XM2... | Answered on Dec 25, 2012


most of the drivers are pre loaded on computer if your camera is not supplied with one( if the camera has one CD with it than insert the CD computer will load the required driver ) then check wich windows or mac version you are using load the version required to support this camera

Canon DM-XM2... | Answered on Aug 13, 2012


unfortunately is a known issue about canon XM2 o GL2. A certaiun number came with this problem. ine appear after aroun 100 hours of recording (in 2004!) . Canon service repair everything under warranty end was fine. But Ii know that is annoying. The explanation is that thei produce around 1.000.000 camaras and if only 2.000 have some problem is great! Not for the 2.000 that have to send camara to service..... I used the XM2 for more than 1.000 hours in very extreme condition (caving, snow, desert) everithing was really fine. Today I had back from assistance: 400 € for change the entire mechanics. well.... after 1.000 hours....

Canon DM-XM2... | Answered on Dec 21, 2011


This is the power zoom control?
Could be a burnt out servo motor that does the work.
I think there's no way out but a repair shop.

Canon DM-XM2... | Answered on Sep 26, 2011


The most likely cause for this is a damaged or defective flexible ribbon cable that connects the LCD to the camera body and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

Canon DM-XM2... | Answered on Aug 02, 2011


This can be due to many faults and need a full check up but I can fill up with few tips.
1. If the cassette does not loads it is a fault on the loading mechanism as once the cassette is put into the hodler and pressed down the load motor must take up to forward the mechansim and mode..
2. Defective loading motor, loading drive mechanism or carriage alignment.
3. Fault in the power section to deliver the correct voltage to the circuits/loading servo to take up.
4 Finally if the loading is not to the MODE switch point or failure of mode can make the loading to trip as it will not complete the load to the desired point.

Canon DM-XM2... | Answered on Jul 23, 2011


Mini brand of tape? Yes you can use any brand, I prefer Panasonic to Sony

Canon DM-XM2... | Answered on Dec 06, 2010


This is usually caused by a failed component in the moisture detection circuitry within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Canon DM-XM2... | Answered on Nov 20, 2010


The USB cable is only to download still images recorded on the memory card, using the software that came with the camera. To download video, you need to connect to a computer with a Firewire cable, and have video editing software on your computer to communicate with the camera.

Canon DM-XM2... | Answered on Nov 10, 2010


test it by connecting the unit on a different pc. test and see if there was a problem on the data cable you are using.

Canon DM-XM2... | Answered on Nov 10, 2010


The most likely cause is a broken zoom switch or bad connector flex and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be diagnosed by a qualified service technician.
My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Canon DM-XM2... | Answered on Sep 05, 2010


it won't. You need to have a program like iMovie or Final Cut that you can transfer your video form your tape to your hard drive and then you can manipulate or edit the video. Only cameras that record on an internal hard drive will show up as a HD icon. Then all you have to do is drag the material you want from the camera's hard drive to the computer.
Hope that helps.

Canon DM-XM2... | Answered on Aug 17, 2010


The replacement DM-XM2 replacement battery charger is @ http://www.ebuybatteries.com/product/battery_chargers/Canon/Canon-BP-941-AC-charger.htm , note it is an extern battery charger, not a power adapter.

Canon DM-XM2... | Answered on Jul 13, 2010


sounds like already rewound or tape is caught open and have a look!!

Canon DM-XM2... | Answered on May 19, 2010

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