20 Most Recent Canon Optura 500 Mini DV Digital Camcorder Questions & Answers


Where can I get a user manual for Canon camcorder

You can download the user manual for this unit from this link, just click HERE.
9/26/2011 1:59:50 PM • Canon Optura 500... • Answered on Sep 26, 2011

The camcorder just shut down,

This is usually caused by a failed component in the power circuit within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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7/30/2011 11:20:50 PM • Canon Optura 500... • Answered on Jul 30, 2011

How to record with dates

you shoul really need to look at the instructional functions of the can corder . simply look for the settings for you to get the right file
5/9/2009 10:37:16 AM • Canon Optura 500... • Answered on May 09, 2009


Were the battery goes there is a cover with a silver screw holding it on. There is a flex behind it that sometimes comes loose and causes the problem you have described. Remove the screw and cover and push on the part behind the cover. I work at canon and when we get a model like yours that usually is he problem.
1/1/2009 5:24:31 AM • Canon Optura 500... • Answered on Jan 01, 2009

Canon optura 500

I believe you need a stereo mic. This will have two black rings around the male input. When you plug it into the camera, it will "disable" the built-in mic. I don't believe it will matter if the attenuation is on or off.
7/1/2007 7:34:19 AM • Canon Optura 500... • Answered on Jul 01, 2007

Lines in replay

Digital video camcorder are recording signals in very thin line (as thin as 1/8 of a hair.) Therefore, following symptoms may appear if video heads become dirty even a little. If such symptoms appear, clean the video heads with a commercially available dry cleaning cassette. If the symptoms reappear shortly after cleaning, the video cassette may be defective. Stop using the cassette. Video heads may become dirty under the following conditions: (1) When using the camcorder in humid or hot places. (2) When using cassette with damaged or dirty tape. (3) When using the camcorder in dusty places. (4) When using the video heads without cleaning them for a long time. Note: Before you make important recording, clean the video heads and make a test recording first. I also recommend cleaning the video heads after use before storing the camcorder.
4/14/2007 6:23:05 AM • Canon Optura 500... • Answered on Apr 14, 2007

Connection using Firewire

Use a DV cable to connect the camcorder to the computer. Determine whether your computer has a 4-pin or a 6-pin DV terminal. Use an appropriate, commercially available DV cable for your computer's DV terminal. When making this connection, the use of the compact power adapter is recommended. How to connect ? 1. Turn the camcorder's POWER switch to . ? 2. Move the TAPE/CARD switch to . ? 3. Connect the computer's DV terminal and the camcorder's DV terminal with the DV cable as shown in the image below. The location of DV terminals differs between computers. For more information, please refer to the documentation that came with your computer. Important: 1. Operation may not work correctly depending on the software and the specifications/settings of your computer. 2. If the computer freezes while the camcorder is connected, disconnect and reconnect the DV cable. If the problem persists, do as follows. (1) Disconnect the DV cable, and then turn off the camcorder and the computer. (2) Turn the camcorder and the computer back on and reconnect them with the DV cable. 3. The image files saved on the hard disk drive of your computer are original data files. If you wish to edit these image files on your computer, make copies of them first, and use the copied file, retaining the original.
9/4/2005 3:25:32 PM • Canon Optura 500... • Answered on Sep 04, 2005

Overseas Use

The operating voltage of the AC Adapter Kit/Compact Power Adapter/Battery Charger is 100V - 240V and conforms with international standards. Voltage may be unstable in some countries/regions. Please take care when using the device. The shape of the plug varies depending on the country/region. Make sure the conversion plug adapter is the right shape for your location.
9/4/2005 3:24:01 PM • Canon Optura 500... • Answered on Sep 04, 2005


The following describes the symptoms, cause and prevention of the Moire effect. Symptoms of the Moire effect When you are shooting a subject that has a fine regular pattern such as stripes or plaids, a ripple that does not exist on the subject sometimes appears in the image. This effect is called the Moire effect. Why does the Moire effect occur? Digital cameras and camcorders are equipped with imaging devices such as CCD sensors and CMOS sensors that have pixels that are finely aligned horizontally and vertically that convert light into electronic signals. When the pixels and the pattern on the subject overlap slightly misaligned, an interference pattern occurs and a ripple that does not exist on the actual subject may appear. This is the Moire effect. Preventing the Moire effect You can reduce this effect by changing the distance, zoom setting or the angle of the image. If you are using a camera with manual focusing, the Moire effect can be reduced by simply changing the focus slightly. Reference You may find another Moire effect displayed on the LCD of the camera. As this is caused by the aligned pixels on the LCD, this effect does not necessarily appear in pictures you have taken.
9/4/2005 3:21:02 PM • Canon Optura 500... • Answered on Sep 04, 2005

White Balance

What is White Balance? The human eye captures white as white, red as red and blue as blue, regardless of whether you are outside under the sun or inside under incandescent lighting. Although this is something that we take for granted, the human eye actually adapts to correct the changes in color under different light sources. In reality, when light sources vary, colors caught as the reflection of those light sources also vary. For instance, films for cameras that use film are designed to capture the most appropriate coloring outside under the sun. Thus when you take pictures under incandescent or fluorescent lighting without using a flash, the colors in the resulting picture may seem strange. Digital camera and digital camcorders are equipped with a handy feature called "White Balance" that corrects the changes in color under different light sources, just like the human eye. One of the white balance settings, "Auto White Balance" (AWB) automatically adjusts to correct the changes in color under different light sources. White Balance and Coloring The White Balance feature on Canon digital cameras and camcorders is set to "Auto White Balance" at the time of purchase. If you prefer different coloring, if you want to adjust the coloring more in detail, or if you want to change the coloring on purpose, we recommend that you change the white balance setting.
9/4/2005 3:18:00 PM • Canon Optura 500... • Answered on Sep 04, 2005

White Circles

When shooting with flash in a location where there are many suspended particles, such as in a dusty area or on a snowy day, the image may contain white circles as shown in the picture below. Why does this happen? If the flash fires when a suspended particle floats right in front of the lens, the reflection of the flash from the particle appears more intensely than that of the subject, as the particle is much closer to the lens than the subject. Therefore, the reflection of the flash turns out in the image and causes an effect such as that shown in the sample image above. The closer the lens and strobe are located, allowing suspended particles to be exposed to more light, the more frequently this effect can occur. How can I avoid this effect? Ideally, it is best to shoot in locations where there are very few suspended particles. If not, you can use following method to prevent this effect. a) Avoid using flash by lighting the area as much as possible. b) If your camera has a zoom function, shoot at a wide angle.
9/4/2005 3:13:59 PM • Canon Optura 500... • Answered on Sep 04, 2005

Cassette Jam

The most frequent cause of this type situation is not having a power source attached, or a depleted battery pack. Once the power source is available, some models require manually unlatching and opening the cassette compartment cover. When the cover is fully open, the videocassette will eject automatically. Please try the following procedures. 1. Attach the power source to the camcorder correctly or use a fully-charged battery pack. 2. Fully-open the cassette compartment cover until it stops while sliding and holding the OPEN/EJECT switch. The videocassette will eject automatically after a few seconds.
9/4/2005 3:12:06 PM • Canon Optura 500... • Answered on Sep 04, 2005

How to remove a tape out of a canon es55 that will not power up even if the battery is charged

If you suspect that your JVC camcorder may have been damaged by plugging in the wrong power cord, it's possible that the cassette mechanism may not release as intended. However, you can try the following steps to manually release the cassette:
  1. Turn off the camcorder: Make sure the camcorder is turned off and unplugged from any power source.
  2. Locate the cassette release button: The cassette release button is usually located on the side or bottom of the camcorder near the cassette compartment. It may be labeled "eject" or have a symbol that looks like a triangle with an arrow pointing up.
  3. Press the cassette release button: Press and hold the cassette release button for several seconds to see if it releases the cassette. You may need to press it firmly or use a pointed object like a pen or pencil to press it.
  4. Manually release the cassette: If the cassette release button does not work, you can try manually releasing the cassette. Look for a small hole on the camcorder near the cassette compartment. This hole may be labeled "emergency release" or have a symbol that looks like a triangle with an arrow pointing down. Insert a straightened paperclip or similar object into the hole and press gently to release the cassette.
If you are unable to manually release the cassette, it's possible that the camcorder has been damaged beyond repair.
2/22/2023 9:34:00 AM • Canon Video... • Answered on Feb 22, 2023

My Canon ZR-40 Mini DV Camcorder only has a blank screen when in VCR mode. Cannot use any VCR functions. When I try to record, it says 'No Card' but there is no slot for an SD card at all.

It's possible that the video head is dirty or damaged, which is preventing the camcorder from playing back tapes. You may need to clean or replace the video head. As for the "No Card" message, it may be a default message that appears when the camcorder cannot detect a tape. Check that the tape is inserted correctly and try a different tape to see if the issue persists. If the problem continues, it may be a more serious issue with the camcorder that requires professional repair.
2/14/2023 8:31:25 AM • Canon Video... • Answered on Feb 14, 2023

My CANON MV940 DIGITAL VIDEO CAMCORDER cant charge.....when i plug it in the battery charge indicator does not flash or light up

If your Canon MV940 digital video camcorder is not charging when you plug it in, there are a few things you can check to try to determine the cause of the issue:
  1. Check the power adapter: Make sure that the power adapter is securely plugged into the camcorder and that the outlet you are using is working. Also, check that the adapter is not damaged or malfunctioning.
  2. Check the battery: Make sure that the battery is inserted correctly and that it is not damaged or worn out. If the battery is old or has been used for a long time, it may no longer hold a charge and will need to be replaced.
  3. Check the charging port: Make sure that the charging port on the camcorder is clean and free of debris. If there is debris blocking the port, use a soft-bristled brush or a can of compressed air to clean it out.
  4. Check the battery terminals: Make sure that the terminals on the battery are clean and free of debris or oxidation. Clean the terminals using a soft-bristled brush or a pencil eraser.
  5. Check the firmware: If the problem persists, check to see if your camcorder's firmware is up to date. If it isn't, update it.
If you've tried all of these steps and you still cannot charge your camcorder, it's possible that there is a hardware issue with the camera. In this case, you may need to contact Canon support for further assistance. https://amzn.to/3WisSDI
1/16/2023 6:03:24 AM • Canon Video... • Answered on Jan 16, 2023

Need help understanding a transfer from the Canon MV830i camcorder to Macbook

  1. To transfer video footage from your Canon MV830i camcorder to your Macbook, you will need a FireWire cable and a FireWire USB adapter. This cable connects the camcorder to your computer, and the adapter allows the FireWire connection to be recognized by your Macbook. You can find this cable and adapter on Amazon or other electronics retailers.
  2. To transfer the footage to your computer, you can use the built-in iMovie software on your Macbook. This software lets you capture the footage from your camcorder and import it into the program for editing.
  3. You can reuse the tapes by recording the footage you have already captured. Make sure you have transferred the footage to your computer before recording it.
  4. Some other advice:
  • Make sure your camcorder is in VCR or VTR mode before connecting it to your computer.
  • Test the connection and transfer process before filming important footage.
  • Check the manual of the camcorder for detailed instructions on how to transfer footage.
  • Be patient; transferring footage from a camcorder to a computer can take some time.
Remember that transferring footage from a camcorder to a computer can be a bit complicated, but with some patience and practice, you'll get the hang of it. Remember always to consult the manual of the camcorder for detailed instructions and always keep your computer and software updated.
1/14/2023 1:36:51 AM • Canon Video... • Answered on Jan 14, 2023

I want to connect a Canon ZR 800 using firewire to my MacBook Pro.

To connect your Canon ZR 800 camcorder to your MacBook Pro using a Firewire connection, you will need a Firewire cable and a Firewire port on your computer. Here are the steps you can follow to connect your camcorder to your MacBook Pro:
  1. Locate the Firewire port on your MacBook Pro. It is usually located on the side or back of the computer and is marked with a symbol that looks like a small lightning bolt.
  2. Connect one end of the Firewire cable to the Firewire port on your MacBook Pro.
  3. Locate the Firewire port on your Canon ZR 800 camcorder. It is usually located on the side or back of the camcorder and is marked with a symbol that looks like a small lightning bolt.
  4. Connect the other end of the Firewire cable to the Firewire port on your camcorder.
  5. Turn on your camcorder and set it to playback mode.
  6. Open the video editing software on your MacBook Pro and choose the option to import video from a Firewire device.
  7. Follow the prompts in the software to import the video from your camcorder.
I hope this helps! If you have any further questions, don't hesitate to ask.
1/7/2023 11:13:11 PM • Canon Video... • Answered on Jan 07, 2023

Canon vixia recording with color problems

If you are experiencing color problems while recording with your Canon Vixia camcorder, there are a few steps you can try to troubleshoot the issue:
  1. Make sure that the camcorder is properly focused. If the focus is off, the colors may appear distorted or blurry.
  2. Check the lighting conditions. If the lighting is too dim or too bright, the colors may appear distorted or washed out.
  3. Check the white balance settings on your camcorder. If the white balance is not set correctly, the colors in the video may appear inaccurate.
  4. Clean the camcorder's lens to remove any dirt or smudges that may be affecting the image quality.
  5. If you are using an external device, such as a monitor or TV, to view the video, make sure that it is properly calibrated.
If you have tried these steps and are still experiencing color problems with your camcorder, you may want to try contacting Canon customer service for further assistance. They will be able to provide you with more specific troubleshooting steps based on your particular camcorder and the issues you are experiencing.
1/7/2023 11:08:19 PM • Canon Video... • Answered on Jan 07, 2023
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