20 Most Recent
Questions & Answers
The camcorder just shut down,
This is usually caused by a failed component in the power circuit within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.
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How to record with dates
you shoul really need to look at the instructional functions of the can corder . simply look for the settings for you to get the right file
CANON OPTURA 500
Were the battery goes there is a cover with a silver screw holding it on. There is a flex behind it that sometimes comes loose and causes the problem you have described. Remove the screw and cover and push on the part behind the cover. I work at canon and when we get a model like yours that usually is he problem.
Canon optura 500
I believe you need a stereo mic. This will have two black rings around the male input. When you plug it into the camera, it will "disable" the built-in mic.
I don't believe it will matter if the attenuation is on or off.
Lines in replay
Digital video camcorder are recording signals in very thin line (as thin as 1/8 of a hair.) Therefore, following symptoms may appear if video heads become dirty even a little.
If such symptoms appear, clean the video heads with a commercially available dry cleaning cassette.
If the symptoms reappear shortly after cleaning, the video cassette may be defective. Stop using the cassette.
Video heads may become dirty under the following conditions:
(1) When using the camcorder in humid or hot places.
(2) When using cassette with damaged or dirty tape.
(3) When using the camcorder in dusty places.
(4) When using the video heads without cleaning them for a long time.
Before you make important recording, clean the video heads and make a test recording first.
I also recommend cleaning the video heads after use before storing the camcorder.
Connection using Firewire
Use a DV cable to connect the camcorder to the computer.
Determine whether your computer has a 4-pin or a 6-pin DV terminal. Use an appropriate, commercially available DV cable for your computer's DV terminal.
When making this connection, the use of the compact power adapter is recommended.
How to connect
1. Turn the camcorder's POWER switch to .
2. Move the TAPE/CARD switch to .
3. Connect the computer's DV terminal and the camcorder's DV terminal with the DV cable as shown in the image below.
The location of DV terminals differs between computers. For more information, please refer to the documentation that came with your computer.
1. Operation may not work correctly depending on the software and the specifications/settings of your computer.
2. If the computer freezes while the camcorder is connected, disconnect and reconnect the DV cable. If the problem persists, do as follows.
(1) Disconnect the DV cable, and then turn off the camcorder and the computer.
(2) Turn the camcorder and the computer back on and reconnect them with the DV cable.
3. The image files saved on the hard disk drive of your computer are original data files. If you wish to edit these image files on your computer, make copies of them first, and use the copied file, retaining the original.
The operating voltage of the AC Adapter Kit/Compact Power Adapter/Battery Charger is 100V - 240V and conforms with international standards.
Voltage may be unstable in some countries/regions. Please take care when using the device.
The shape of the plug varies depending on the country/region. Make sure the conversion plug adapter is the right shape for your location.
The following describes the symptoms, cause and prevention of the Moire effect.
Symptoms of the Moire effect
When you are shooting a subject that has a fine regular pattern such as stripes or plaids, a ripple that does not exist on the subject sometimes appears in the image.
This effect is called the Moire effect.
Why does the Moire effect occur?
Digital cameras and camcorders are equipped with imaging devices such as CCD sensors and CMOS sensors that have pixels that are finely aligned horizontally and vertically that convert light into electronic signals. When the pixels and the pattern on the subject overlap slightly misaligned, an interference pattern occurs and a ripple that does not exist on the actual subject may appear. This is the Moire effect.
Preventing the Moire effect
You can reduce this effect by changing the distance, zoom setting or the angle of the image. If you are using a camera with manual focusing, the Moire effect can be reduced by simply changing the focus slightly.
You may find another Moire effect displayed on the LCD of the camera. As this is caused by the aligned pixels on the LCD, this effect does not necessarily appear in pictures you have taken.
What is White Balance?
The human eye captures white as white, red as red and blue as blue, regardless of whether you are outside under the sun or inside under incandescent lighting. Although this is something that we take for granted, the human eye actually adapts to correct the changes in color under different light sources.
In reality, when light sources vary, colors caught as the reflection of those light sources also vary. For instance, films for cameras that use film are designed to capture the most appropriate coloring outside under the sun. Thus when you take pictures under incandescent or fluorescent lighting without using a flash, the colors in the resulting picture may seem strange.
Digital camera and digital camcorders are equipped with a handy feature called "White Balance" that corrects the changes in color under different light sources, just like the human eye. One of the white balance settings, "Auto White Balance" (AWB) automatically adjusts to correct the changes in color under different light sources.
White Balance and Coloring
The White Balance feature on Canon digital cameras and camcorders is set to "Auto White Balance" at the time of purchase. If you prefer different coloring, if you want to adjust the coloring more in detail, or if you want to change the coloring on purpose, we recommend that you change the white balance setting.
When shooting with flash in a location where there are many suspended particles, such as in a dusty area or on a snowy day, the image may contain white circles as shown in the picture below.
Why does this happen?
If the flash fires when a suspended particle floats right in front of the lens, the reflection of the flash from the particle appears more intensely than that of the subject, as the particle is much closer to the lens than the subject.
Therefore, the reflection of the flash turns out in the image and causes an effect such as that shown in the sample image above.
The closer the lens and strobe are located, allowing suspended particles to be exposed to more light, the more frequently this effect can occur.
How can I avoid this effect?
Ideally, it is best to shoot in locations where there are very few suspended particles. If not, you can use following method to prevent this effect.
a) Avoid using flash by lighting the area as much as possible.
b) If your camera has a zoom function, shoot at a wide angle.
The most frequent cause of this type situation is not having a power source attached, or a depleted battery pack.
Once the power source is available, some models require manually unlatching and opening the cassette compartment cover. When the cover is fully open, the videocassette will eject automatically.
Please try the following procedures.
1. Attach the power source to the camcorder correctly or use a fully-charged battery pack.
2. Fully-open the cassette compartment cover until it stops while sliding and holding the OPEN/EJECT switch.
The videocassette will eject automatically after a few seconds.
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