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Miele W1926A Front Load Washer - Page 3 Questions & Answers
How to fix Miele W1918 washer drain pump always running unless machine is turned off or unplugged
Does the pump run before any water enters the washer? If so, then you have a problem with the control board or a problem with the pump control.
The more common issue is a siphon. This starts when the water going into the machine gets higher than the end of the discharge hose in your stand pipe or laundry sink. Fixing a siphon is easy - lift the end of the drain hose so that it is higher than the highest water level of the washer. You may need to lengthen the stand pipe. (The maximum height of the stand pipe can be15'; that's maximum height that the pump can push the water.) If you are using a floor drain, then the anti-siphon/air gap system is damaged.
I hope this helps. There are parts available for the Miele W1918 online. You need to enter the serial number of the washer to get the right pump or control board.
Cindy Wells
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