Be sure to trace the continuity from one side of the plug
through the motor and back to the other side of the plug,
with the switch ON. If there is no continuity either the switch is gone or the motor is bad. If you expose the
motor check for dark spots on the field and the armature.
If there are discolored areas the motor might be shorted out. OH, don't forget to check the brushes.
Hope this helps.
Paul
Take it to your local Miele dealer. The board will need replacing. At my store we assess the cost involved and also what the trade in value would be so you can decide if the repair or a new Miele would be best for your needs and budget.
There can be a couple of things that would shut down your vacuum cleaner. A wiring fault inside the cord retractor, power switch has failed, the motor armature has failed or the brushes on the motor have either worn down past their serviceable life or jammed (unless the motor has burned out - you would notice the smell). If you aren't electrically savvy I wouldn't attempt to disassemble your vacuum cleaner, but all of the above issues can be fixed at home. Take it into a shop for repairs. I have serviced the motors on a number of different vacuum cleaners successfully without having to spend money on repairs except to replace a bad on/off switch for a few dollars.
There are screws from underneath you'll need to remove and possibly some inside the vacuum bag housing. The cases are held together with locking tabs and will need to pried apart. You may need torx drivers to take it apart too. I found a video on pulling down an S500 - it's an older generation cleaner but the disassembly procedure will be very similar (take notes and pictures when you're pulling it down, it will help. And have a piece of cardboard to push the screws into so you know where they all go with notes) -
Miele s500 Vacuum Service Repair
ir your talking where the metal tube goes into the plastic opening on the right side, take a look into the plastic opening you will see about 5 little plastic seperaters they basically are there so when you put the wand back in it should fit like a groove type. my miele was having same problem and i realized you cant just put wand in any way, doing so could bend one of those plastic strips making it hard to connect it. one of them was bent on mine and i just carefully moved it back into place and now it locks great good luck
hi i ave a miele upright red vacuum, i just replaced the cord three days ago. its really easy. behind where the handle connects to the body of vacuum, in other words where the metal meets plastic there is a small opening its basically to undo the top part of handle from the body, push in the plastic small piece and at same time pull up on handle once it comes of you will have the whole cord seperated from vacuum, unfortunately to get a replacement you need to buy the whole top handle part because it is connected to the cord
I got a clog out of my vac's hose by taking the hose off the machine and inserting a garden hose in one end then turning water pressure on it. I got a rag out that way. ONLY DO THIS IF THE WATER WILL NOT HURT THE HOSE ITSELF>
Power cords of portable appliances are vulnerable to internal damage, especially vacuums.
If the power outlet is still good and a different outlet has been tried it would be reasonable to suspect the power lead has an internal break.
The correct method of checking is to partially dismantle the appliance and use an ohmmeter to check for continuity. In practice, because a break is more likely to be near the end of the wire, cutting a couple of feet off and refitting the plug often works.
Reattach the hose to the base unit. This is most common issue with ours. Then do the same with the wand to hose connection. Has it come loose by chance? Ours does not have a reset on the power sweeper but some may. Look for a reset switch and press it in.