20 Most Recent HP DeskJet 960c InkJet Printer Questions & Answers


Printing partly in color although B&W only is selected. Just started-had been printing correctly for years.

Try resetting to the default printing settings. If you cannot do this uninstall all software, do a disk cleanup and a defrag or two nas, after a restart, reinstall the software. It might be that it is not the printer at fault but an old windows installation with fragmented/corrupt drivers. GOOD LUCK
6/18/2015 1:38:56 PM • HP DeskJet 960c... • Answered on Jun 18, 2015

Ink light is on. which cartridge needs to be replaced

The printer's indicator lights tell you when to obtain a replacement ink cartridge by flashing when ink is low, and when to replace an empty ink cartridge by remaining on when ink is depleted. The LCD panel also displays INK LOW or INK OUT. Even if only one ink cartridge is empty, the printer cannot continue to print.
11/24/2014 12:40:05 PM • HP DeskJet 960c... • Answered on Nov 24, 2014

Prints greyscale only

Wonderful.Share a website with you ,( http://www.shoes2.us// )Believe you will love it.We accept any form of payment.http://www.shoes2.us/Michael-Kors-Handbags-n2447/
8/24/2013 1:37:55 PM • HP DeskJet 960c... • Answered on Aug 24, 2013

Check ink levels hpdeskjet960c

I have the same printer. look for "hp toolbox" in your computers programs. Good luck.
4/19/2013 6:08:41 PM • HP DeskJet 960c... • Answered on Apr 19, 2013

My HP 960c won't stop printing. I get mostly blank sheets with jibberish at the top, but it's continuous.

Turn off the printer. On the computer in the lower right by the time, there should be a printer icon, double click it. This will open the print que. Select all documents in the printer que and delete or cancle them. You may have to reboot the computer for this to clear completely. Once the que is clear, turn the printer back on. Do a test print to the printer and see if the issue is cleared up. If not you may need to reload your print drivers. Hope this helps you
12/16/2011 8:15:23 PM • HP DeskJet 960c... • Answered on Dec 16, 2011

Colour cartridge prints in b&w only

Please follow the following steps.

1) Turn off the printer.2) Shutdown the PC to which the printer is connected.3) Remove the USB/Serial cable through which the printer is connected to the PC and reconnect it back.Now replace the color cartridge with a new one.

4) Now switch ON the PC(only PC and not the printer)5) Let the PC boot up and login to windows.6) Now switch on the printer, PC should detect the printer automatically now.

11/29/2011 5:51:04 PM • HP DeskJet 960c... • Answered on Nov 29, 2011

I have replaced black ink on a hp deskjet 960c and


I see you replaced the Black in on your HP printer but the light keeps on blinking still.

Make sure that you remove the silicon film from the ink cartridge before installing in the printer, if that file is not removed the contact to the printers ink will not detect the ink cartridge at all.

Also try to remove all the ink cartridges and install all of them at the same time , this is to reset the printer from detecting all the printer ink cartridges.

I hope this helps
10/26/2011 2:29:01 PM • HP DeskJet 960c... • Answered on Oct 26, 2011

I put new print cartridges

I have an HP DeskJet 1220C that has been working fine for two years now. All of a sudden it can only print in pink and black. It is driving me crazy. I have tried the following without any success:

1. Replaced the cartridges twice
2. Aligned and cleaned the cartridge from the
3. Soaked the cartridge head in hot water,
and made sure that all three colors will bleed
out of the head
4. Cleaned the cartridge contacts with an eraser
5. Cleaned the cartridge contacts on the printer
with a brush

Is there a cure, or is it time for a new printer?
8/25/2011 7:14:48 PM • HP DeskJet 960c... • Answered on Aug 25, 2011
Not finding what you are looking for?
HP DeskJet 960c InkJet Printer Logo

93 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6691 Answers


Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

DeskJet HP

  • DeskJet HP

Most Popular Question

replaced black ink hp deskjet 960c

  • Office Equipment & Supplies