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Questions & Answers
Ink system has failed error : 0xc18a0001
Press the On
button to turn the printer off.
- Unplug the power cord from the back of the printer.
- Remove all the ink cartridges.
- Wait two minutes.
- Plug the power cord into the back of the printer.
Press the On
button to turn the printer on.
- Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx
ink system error code displays on the front panel, service the printer.
on Aug 23, 2019
Ink system failure
I have a message on my printer
Ink System Failure
ink system has failed -unable to copy, receive faxes,or print.
Refer to printer documentation
on Aug 05, 2019
Black ink does not print. How do you disassemble
Possibly you printer has two ink tanks ? a small black one and a large one ? If one is empty it will not print black. The better solution is to use a q-tip and some alcohol to clean the head. If the cartridges have been replaced - possibly the new one is defective? U might also try using the head clean option in the printer properties. Additionally sometimes the contacts for the cartridge are dirty or if they have been touched with fingers they will not work, alcohol again is recommended to clean those.
on Dec 13, 2018
Error code 0xb814728e
Bon je fais mon feedback aussi pour ceux qui ne comprennent pas l'anglais. J'ai ouvert par inadvertance ma HP photosmart a fond, je parle pas du petit couvercle de scan, mais de la grosse ouverture la ou on met les cartouches... et MERDE ! elle voulait plus se refermer ! Surtout ne pas forcer, mais bon en general ca donne l'impression de quelque chose qui bloque, donc une personne normale ne va pas forcer. La solution (que j'ai trouvee sur ce site, merci) c'est de se procurer du WD40, ce lubrifiant bien connu, et d'en arroser les charnieres. En manipulant doucement votre imprimante, vous allez voir, elle va se refermer gentiment au bout de dix minutes. Quel soulagement !
on Aug 02, 2018
L7780 won't scan
First test: try a photocopy to check the scanner is actually working. If copy is blank or defective then you have a faulty scanner.
Second test: are you scanning to device/PC by USB cable or network. Network scanning is notoriously fickle and may need you to completely uninstall and then completely re-install the device. You may also need to remove all references to the scanner in you registry. If scanning by wireless - forget it and use a cable.
on Feb 13, 2018
Error code Oxc18a0206 ink system failure
I had this same exact problem. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.
I had to go through multiple tries of the solution above. I turned it back on, it shut off and I turned it back on again. I tried to print something and sure enough, it did a maintenance cycle and it works again.
This did not work the first time but after 3-4 times of doing both, TA DAH, it went through a lengthy maintenance cycle and then started working. Persistence paid off.
on Jul 14, 2017
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