20 Most Recent HP Photosmart 8250 InkJet Printer - Page 7 Questions & Answers

There is some sort of ink system failure here is the one possible remedy before repair/replacement will be needed. It may take a few tries to get it right.

Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 8250 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartridges in the printer so that it can reset.

Hi
This is the error message which refers to ink system failure, printer shows this message when the ink system of the printer would not allow you to printer

Please follow the the steps given below
Make sure that the printer's power cord is connected to the walljack (Avoid if there is any surge protector or extension cord) Take out all the ink cartridges Take a clean cloth, dampen it in distilled water and with that cloth clean copper contacts of the cartridges firmly Let them dry for 2 minutes Unplug all the cables from the back of the printer while printer is turned on (After closing all the doors that are open and also keep the cartridges out) After 2 minutes, plug in the power cable Put the ink cartridges in one by one, then close all the doors again Printer would start going through some maintence and then would start aligning the ink cartridges All the best!! Regards

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

• Connectivity :
  • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
  • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
• Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
• Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
• Device manager : Checks for problems in Device Manager that would prevent printing.
• Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
• Port : Checks the port settings for the HP product.
• Driver : Checks for alternate-driver settings.
• Conflicts : Checks for conflicts with other drivers, such as other printer brands.
• Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

1. Without turning off the product, disconnect the USB cable from the rear of the product.
   NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ). Figure 2: Example USB connection (your product might not look exactly the same as this example)
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Go to HP Support & Drivers 1

Give this a try.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&cc=us&lc=en&dlc=en&product=443024

Have you tried this? It explains the best way to get to the jammed paper - from the rear of the printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&cc=us&lc=en&dlc=en&product=443024

try to reinstall the printer driver software. you can download the latest printer driver software from yout printer manufacturer's web site then restart the computer and printer.

Hi,

Please follow the below mentioned steps.

Step 1: Check the ink cartridges HP cannot guarantee the quality or reliability of non-HP ink. If the ink cartridges have been refilled, try replacing them with genuine HP ink cartridges. Step 2: Check ink levels If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale. Replace any empty print cartridges. To check ink levels, examine the ink drop icons on the color graphics display.

• Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
• If an icon is empty, you may need to replace the corresponding cartridge soon.
• The printer cannot read ink levels in non-HP, refilled, and remanufactured cartridges. A question mark instead of an icon displays for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.

For a larger display of ink levels, click the Right Select Photos arrow. 1 - Right Select Photos arrow The ink levels display in larger format, with the icons corresponding to each cartridge. Figure 1: Ink levels Step 3: Calibrate color If the cartridges have not been refilled and none are empty, try calibrating the color.

1. Open the printer Toolbox :
   1. Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
   2. If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
   3. Click Settings .
   4. Click Print Settings .
   5. Click Printer Toolbox .
2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.

Step 4: Clean the printhead If the steps above have not help, clean the printhead.

1. Open the All-in-One Toolbox :
   1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
   2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
   3. Click Settings .
   4. Click Print Settings .
   5. Click Printer Toolbox .
2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.

Step 5: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Please post your feedback and Vote if the problem resolved as per your satisfaction.

it sounds like the printer heads or nosles may need cleaning you could even try to re-install it hp printers can be a bit tempramental if you are not using hp cartriges this could be the probem as well.

Unplug power and restart after 5 minutes. It might need resetting, also, check to see that the protective tabs are removed.
Is there an error code, I would like to know more.

Sincerely
rover620

The error means ink system failure. Sometimes it is associated with OX.......OXC19a005.

It will needs some reset procedures to clear this error from appearing on the display of your printer.

maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Pretty broad question. Here's a generic solution.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&lc=en&dlc=en&product=443024

Hi,

You can fix this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall.If printer is not getting enough voltage from the power-strip. I hope this helps.

Please post your feedback and Vote if the problem resolved as per your satisfaction.

i have a problem with my hp 8250 the error code Oxc18a030a keeps on coming up and says to put my 8250 off than on every time i do this the same message appears

Here's a solution for that printer.
Click here to view the solution.
I am an HP employee. I do not represent HP on this site.