Top 20 HP 7210 OfficeJet All-In-One Printer Questions & Answers

Hello, Please try the below steps...

1. While the printer is ON, unplug the power cord from back of the printer.
2. Also disconnected any other cables from the printer.
3. Wait for 30 seconds.
4. Connect the power cord of the printer directly to a Wall outlet ( bypass surge / power strip )
5. If printer does not power ON, then hit the ON button to do so.

Hi there, my name is Lisa and I'd be happy to help. I understand you are unable to print. Let's start with a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in. If the issue persists, I'd recommend you download and run the HP print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues: www.hp.com/go/tools. If you require further assistance please comment on my response and I will gladly do all I can to help. Thanks. I work on behalf of HP.

I've seen this many times before, when a customer / account gets a new fax machine, or is using a different fax machine. All the other faxes go through without a hitch, except for these. If fax machines become a couple generations apart / 10 years, they won' t communicate sufficiently enough to make the fax hand shake and the Fax fails to go through.

Hi Melvin,This could be due to faulty, low ink level or Scanner glass not clean.Remove the cartridge and Clean the electrical contacts ( tiny golden contacts ) with lint free cloth. Open the scanner glass and wipe the glass for any dust particules. Turn off the printer ( without cartridges )and turn on. It should prompt you to install cartridges for alignment. You can also try cleaning Cartridges from Front panel Press Setup button ( menu button )Scroll to Tools - Press okCheck for Clean Cartridges/Printhead - Press OKIT will clean the cartridge contact and print the alignment sheet which you need to place face down on the scanner glass and press OKRegards,Sean

Hi,

Please try below resets one after the other if issue is not solved by 1st method.

Power Drain:

• Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
• Press and hold the Power button for 60 seconds.
• Connect the cable and turn ON the printer.

Partial Reset

• Remove the power cable from back side of the printer while its ON.
• Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.

Semi-Full reset

• Remove the ink cartridges.
• Remove the power cable from back side of the printer while its ON.
• Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.
• Insert the ink cartridges.

NVM Reset

• Remove the ink cartridges.
• Remove the power cable from back side of the printer while its ON.
• Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.
• Insert the ink cartridges.

Regards
Riztech

ask in printer services, that cartriage with chip, it is nesasary reset chip

did the printer print out an alignment sheet?if so align on scanner bed should show on your computer using printer options under your software program

Welcome to FixYa!Here's a step by step procedure on how to replace/install the cartridges of your printer.Click the link below.http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00256957&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=391153Rates and comments are appreciated.Thank you for using FixYa.Jas

You should have a printer software item on your computer that would tell you how much you have left.

Click on the link below to download the HP 7210 OfficeJet All-In-One Printer user guide. Inside this guide it will show you how to scan:

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=391153&

IS this printer wired LAN to your router? If so, look in the settings to your printer and check the IP address.

Now in the settings menu, it should have an option for you to set DLNA or manual. Set to manual. Enter the same IP address the machine originally had. If you could not find what ip address your printer had, in windows startmenu find run or command prompt and type ipconfig all.

Find the ip address for your computer. Add 10 to it. For example, if it is 192.168.0.2 than give your printer 192.168.0.12 If it asks for a subnet mask use 255.255.255.0

I believe the problem you are having is that every time your router resets it gives your printer a different ip address (dynamic IP), so your printer driver software can no longer find it. You need to use a static ip address (manually giving the printer an ip address) so it never changes and the driver can always find it.

This model has a fairly common problem with the paper feed. If it appears that it tries to pick up paper but fails, then most likely there is a broken part.
Parts are not available for HP ink printers.. it's probably time for a new printer.

Turn off the Printer
Remove the Rear Access door of printer
Check if the Rollers have any dust/ bits of paper
Clean the rollers with lint free cloth ( upwards just like the paper is picked and rolled )
Close the rear access door
open the front access door
Move the Carriage ( while holds the cartridges ) manually 5-6 times from left to right side
Check if there are any paper pieces stuck
Close the front access door
Turn on the printer - It should work fine

In case it gives same issue -

Disconnect the power cord from back of printer ( while printer is on )
While holding the # and 6 key, Connect the cord back
Release the # and 6 button after 3-5 times
Follow the instructions on the screen to align the cartridge

NOTE : doing the # 6 reset will erase Fax logs, Speed dial # you have saved in the printer.

According to the HP website, go thru these steps to see if you can fix the error alignment message:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&lc=en&dlc=en&cc=sg&lang=en&product=391153

If after going thru these steps the printer still won't work then the printer would need to go into service.

If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

• Turn off the printer and open it to see where the paper is stuck.
• Manually move the carriage toward the opposite side.
• Check the paper path and remove any piece of paper or any other object that is stuck in the path.
• Reconnect the power cord and turn on the printer.

http://www.fixya.com/support/t6088190-hp_7400_displays

Hi,
It can happen due to sensor problem ,please try a power reset if possible and then try again.

Please perform the steps provided in the following web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&cc=uk&lc=en&dlc=en&product=391153

If the issue persists, please perform:

1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.

If the issue persists, please replace your printer, as this is a hardware issue.

:) Dr Tony

reset the printer

Please go to
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=391153&
and download the drivers and software for your device. Also follow the link below to install the drivers.
Installing Devices on PCs and Laptops