20 Most Recent HP PhotoSmart 1215 InkJet Printer Questions & Answers


go to the HP support website and download the support assistant for your printer

HP PhotoSmart... | Answered on Apr 24, 2020


Assert Error 1. Download Advanced System Repair Tool from the link below. Save the file to your Desktop so that we can access the file easily. Advanced System Repair Tool Download Link (right-click and save to your Desktop)

2. After downloading, navigate to the file location and double-click it. This will start the installation procedure. User Account Control will prompt if you want to run the program, click Yes to continue.

3. Once installed, follow the onscreen prompts and let the tool scan and repair your computer.

HP PhotoSmart... | Answered on Aug 31, 2018


Solutions for 0xc18a0001 Error Code
  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.

HP PhotoSmart... | Answered on Aug 31, 2018


Step 1: Remove any loose paper first

Step 2: Clear the jam from the output tray

-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the output tray.
-> Open and then close the rear door to clear the error light.

Step 3: Clear the jam from tray 1 area

-> Raise the jam access door, and then pull out tray 1.
-> Check inside the product for jammed paper. With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.
-> Reinstall tray 1, and then lower the jam access door.
-> Press the Resume button to continue printing.

Step 4: Clear the jam from the fuser

-> Open the rear door.
-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the fuser area.
-> Close the rear door.

Step 5: Reset the printer

-> Press the Power switch to turn off the product.
-> Wait 30 seconds and then press the Power switch to turn on the product.

Step 6: Reload paper and try printing

-> Pull out tray 1.
-> Slide the paper length and width guides to their outermost positions.
-> Tap a stack of plain, white paper on a flat surface to align the edges.
-> Load the paper into tray 1 and make sure that it is flat at all four corners.
-> Slide the paper length and width guides inward until they stop at the edges of the paper.
-> Push the paper stack down to make sure that it is below the paper limit tabs on the side of the tray.
-> Slide tray 1 into the product.

Step 7: Check print settings

-> From the File menu in the software program, click Print.
-> In the Print dialog box, click Properties.
-> Check the settings on the Paper/Quality tab, change them if necessary, and then click OK.
-> Try printing again.
If these steps resolved the issue, there is no need to continue troubleshooting.
If the issue persists, see the next step.

Step 8: Clean the cartridge area

-> Open Toolbox.
-> Windows XP: Click Start, click All Programs, click HP, click your product, and then click Toolbox.
-> Windows Vista: Click the Windows icon, click All Programs, click HP, click your product, and then click Toolbox.
-> Click Help and then click the Troubleshooting.-> In the Cleaning Mode area, click Start to begin the cleaning process.
-> The product processes a single page, and then returns to the Ready state when the cleaning process ends.
If these steps resolved the issue, there is no need to continue troubleshooting.
If the issue persists, see the next step.

Step 9: Service the printer

Call Our (Toll-Free) 1-888-224-4280

HP PhotoSmart... | Answered on Aug 31, 2018


is the error coming up on printer display or on computer when you are trying to install or print ?

Any other information would be helpful.

HP PhotoSmart... | Answered on Jul 18, 2016


I solved it! I bought a new Epson 3 in 1. Funny thing; I have a "FREE FER TAKEN" box just inside my shop, people come in all the time to check it. I put 3 HP ink jet printers in there almost a year ago and nobody wants them.

HP PhotoSmart... | Answered on Dec 19, 2014


HP doesn't give out board schematics. If you need the board repaired try www.hytec.com.

HP PhotoSmart... | Answered on Jun 25, 2014


Hi,
If you buy HP Printer Main board go to shopping site or printer shop and ask a brand name and purchase it. If you are buy online i share a link please visit and see according your budget.
http://www.ebay.com/sch/i.html?_kw=hp+photosmart+main+board

Thanks,
HP Printer Support

HP PhotoSmart... | Answered on May 22, 2014


Ink system has failed. Error:0xc18a0001

HP PhotoSmart... | Answered on Feb 06, 2013


My HP Photosmart C7283 All-in-One printer has an error message: 0xc18a0105. Ink System Failure?

HP PhotoSmart... | Answered on Jul 28, 2012


I know this sounds crazy but I did this and others have too, it worked. Hold down four buttons at the same time ( OK, Cancel, Black , Color ) and turn the power off. Note: I figured out how to hold the 4 keys down with one hand and push the on/off switch at the same time. Once you power the printer back up is will take a few minutes to go through maintenance. Then it will “hopefully” go back to normal. I did this 2x’s. HP gives you a procedure that doesn't work! They just want to make money off fixing it every 6 months. They are in the service, repair and “ink business” not printer manufacturing.

HP PhotoSmart... | Answered on Jul 10, 2012


HP Support & Drivers LOOK FOR YOUR OS AND SELECT THE DOWNLOAD.

HP PhotoSmart... | Answered on Nov 02, 2010

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