Hello
According to HP, follow these steps for resolving the issue
Remove the rear access door, or the automatic two-sided printing accessory, and check for any paper jams or paper obstructions. Remove any obstructions.
Check to make certain the carriage is on the right side of the printer.
Rotate the rear paper guide rollers upwards five times, then downwards four times. If the rollers will not move, open the top cover and slide the carriage to the right (if it is not already there and if carriage can move).
Try to roll the rollers again while pushing the clutch in. If the rollers do not move, continue on to the next step.
Figure Location of the clutch
Replace the rear access door accessory, or the automatic two-sided printing accessory. Close the top cover.
Plug the power cable back in.
Turn the printer on, and replace the cartridges if possible. If the carriage moves, but there is still a grinding noise, there may be a paper feed issue. If the carriage will not move, then it is a carriage stall issue.
After installing the cartridge, if the printer has a solid power light, perform a self-test on the printer.
Hope this helps, if so do rate the solution