20 Most Recent HP OfficeJet 7410 All-In-One InkJet Printer - Page 8 Questions & Answers

Change the power lead, the fuse could have blown or the lead could be broken. Also check everything is plugged in properly and turned on at the wall.

HP OfficeJet... | Answered on Mar 08, 2011

The only thing you can try now is

# and 9

Thoguh this will lead to losing all the numbers saved and IP address if you have in your printer

HP OfficeJet... | Answered on Feb 27, 2011

Awesome. Well, if you fixed the problem, why not post the solution? Don't get upset, There is very little context given here and one can never presume the knowledge of the user. It's quite possible that the phone jack wasn't working, even though everything on the setup of the printer looked correct. I hope you understand where I'm coming from and look forward to your solution. We're just trying to help each other with technology issues. Thanks for sharing.

HP OfficeJet... | Answered on Feb 18, 2011

You can align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer. Aligning the print cartridges ensures high-quality output.
Note: If you remove and reinstall the same print cartridge, the HP all-in-one will not prompt you to align the print cartridges. The HP all-in-one remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

To align the cartridges from the control panel:
  1. Load letter or A4 unused plain white paper into the input tray.
  2. Press Setup.
  3. Press 6, then press 2.
  4. This displays the Tools menu and then selects Align Print Cartridge.
  5. The HP all-in-one prints a print cartridge alignment sheet and aligns the print cartridges.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

HP OfficeJet... | Answered on Feb 16, 2011

Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

HP OfficeJet... | Answered on Feb 10, 2011

Just to give you a simple advice since that right now all of the people are trying to use ALL-IN-ONE and if I'am not mistaken the service that you are using for the fax is also all-in-one, (Internet, TV and phone and this signal is what you call "DIGITAL") but just to tell you what, all of the fax machines are designed to connect with a "Analog" signal (which the fax is directly connected to a wall jack) so some of you guys are using a FILTER to convert the signal from digital to analog
So the theory is "It may or It may not work!" Yes at the first time theirs a possibility that you got it working, but sooner or later it will not work.
But you can try this steps to make it work.
  • Press the wrench/setup button.
  • Go to tools menu, then press ok.
  • Look for advance fax setup, then press ok.
  • Look for ECM/Error Correction Mode.
  • If it is turned off, turn it on.. then if it is turned on, turn it off.

Good Luck :)

HP OfficeJet... | Answered on Feb 07, 2011


Click on the Setup button,
Scroll till you find Tools - Press OK
Scroll till you find Clean Cartridge - Press OK

It will print an alignment sheet. Align the printer

If this does not work - try the Align Printer Option from Tools of Setup menu again from Printer front panel.

Let me know if none of these work.


HP OfficeJet... | Answered on Jan 31, 2011

Your original rivers are compatible with Windows 98; Windows 98 SE; Windows 2000; Windows Me; Windows XP Home and Windows XP Professional. I suggest downloading the latest drivers. http://top-drivers.com/hp/7410

HP OfficeJet... | Answered on Jan 29, 2011


You can download the installation driver and software from manufacturer's support website by clicking this link

On the page which opens, select the operating system of your computer (Windows Xp/ Vista..) from the drop-down menu and click the "Next" button. Then download the required drivers and software.

The list of available drivers will load only after selecting the operating system of the computer.

Click on the "+" sign next to the list to expand the list and view details. To read the detailed installation instruction, click on "More info" link under each driver/software.

Hope this solves your problem. Thanks for using FixYa

HP OfficeJet... | Answered on Jan 28, 2011

as you have performed all the steps u can perform a reset on the printer
1.unplug the power cable from the back of the printer
2.press and hold the # & 6 key together and then plug on he power chord ... after you plug in the power chord release the buttons...
check what happens...

HP OfficeJet... | Answered on Jan 25, 2011

Which of the following errors are displayed :
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power ?

HP OfficeJet... | Answered on Jan 24, 2011

Hello, without knowing exactly what is happening, We will assume you need to start over. I have provided several links to download the driver, a diagnostic utilit and general wireless setup instructions. I would check the printers folder and remove any entries that exist for the printer. Also check the program files for any HP software previously installed - remove any instances installed. Good luck, if you hae further problems please follow up with your results, Regards

Windows XP Driver


Instructions for Wireless Setup


HP Network Diagnostic Utility


HP OfficeJet... | Answered on Jan 17, 2011

Try cleaning the feed rollers with a Q tip and isopeopil alcohol, one side rollers seem to be slipping.

HP OfficeJet... | Answered on Jan 16, 2011

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