20 Most Recent HP Officejet 7210 All-In-One InkJet Printer - Page 3 Questions & Answers

I had a "carriage jam" error message.

My son wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

alot of printers are out of date after they are less than a year old , have tried reinstaling it with the original soft and, tuned off all automatic updates? if you havnt, remember reinstall it with no updates to software, otherwise , software updayes will automatically kill it.

If the paper does not feed in straight then the rollers maybe sticky and needs cleaning. Try using methylated spirits to clean the rollers.

remove the black cartrige, check if u removed the plastic protection tape then try to clean manually the print cart. with soft cloth when cleaning.. a black ink should apear on ur cloth if not change the black cartridge

Hi,

in the case of error, the first thing to do is to reset the printer. Follow the below steps to reset the printer:

Without turning off the product, disconnect the USB cable from the rear of the product.
Remove the cartridges from the product.
Wait for the 'Insert Cartridges ' message to display on the control panel.
Disconnect the power cord from the back of the product.
Wait 60 seconds.
Reconnect the power cord. If the product does not automatically turn on, press the Power button.
Reinsert the cartridges, and then close any open doors on the product.
If you receive a prompt to print a calibration page, do so.
Reconnect the USB cable to the rear of the product, and then try printing again.

Or, completely uninstall the printer from the system, re-install it, then try again. I hope you have the printer's software.

First, go to Start > control panel > printers.

Right click on each printer icon you see, scroll to delete and click. Make sure all the printer there are deleted.

Go back to control panel, click on program and features (for windows vista/7) or Add/Remove Programs (win xp).

Disconnect the printer cord from the computer.

Uninstall every driver/software that is associated with the printer.

Restart your computer.

After your computer has been restarted, install the printer driver afresh and connect the printer to the computer.

If this doesn't solve the problem, you will have to download Hp diagnostic utility on your your computer,install is on your computer and it will help to detect and solve the problem.

Visit the hp link below, read all the information on the page and download the diagnostic tool from the page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&tmp_task=solveCategory&lc=en&dlc=&cc=us&product=441125

Good luck.
Walesarumi

Hi there,

Did you remove the tape from the cartridges before you installed it?

Did the printer work before?

Let me know because I would really like to help

Andre

Hi

Black is not True black. It is slightly brown.

Printing in black uses mainly black but may also a tiny amount of a mixture of some of the other colours.

To minimize the usage of other colours:

HP Solution Center > Settings > Print Settings > Printer Settings > Color > tick Black Print Cartridge Only > OK.

HP ink can be expensive. It is possible to economize on HP inks in some cartridge formats by using Ink refill kits.

I hope this helps.

hi, make sure your cartridge is the same replacement of your original one. try to clean contact point of the cartidge and from the printer. clean it with a peace of paper.

Hello Debbie192,
Go to the HP suppport page http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&tmp_geoLoc=true&product=391153 Enter your operating system , You should see all available file for Download including Product installation software and driver