HP PhotoSmart 7960 InkJet Printer - Answered Questions & Fixed issues

Are you using original Ink or a replacement / refill , my HP is very picky about resetting for a new cartridge if it isn't a new cartridge If you need further help, reach me via phone at https://www.6ya.com/expert/richard_b70d968cd1a1d293

your printer probably cannot recognize one of both cartridges 
clean the contacts of the cartridges and the contacts of the cartridge carrier  with a wet towel 
if that does nt work your ink cartridge has probably overheated  because air has left in the cartridge after refilling and must be replaced
check here the right way for refilling
http://www.youtube.com/watch?v=dhDaKSzou50

it sounds like another color could be low or empty

Check your ink levels and settings.

Here you go:http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&dlc=en&document=&product=305383

when you plug in the printer and turn it on do you get the sound that a USB device as been added NO : try a different cableYES :it might be worth trying new drivers only ad downloading the latest version direct from the manufacturer http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ps-18223-2&cc=uk&dlc=en&lc=en&os=228&product=305383&sw_lang=Hope this helps

With compatible ink you will just have to watch for colors fading. HP software supports only HP ink, so the ink monitoring software will not function with compatible cartridges

go to the printer properties,servicess perform print head/nozzle clean two or three times then check if not resolved check which color caetrige effected stripes replace it.

Check and see if you removed the plasdtic tape that covers a tiny hole in the ink cartridge.

Hi,

Troubleshooting memory card issue are quite different for each type of card.

CLICK HERE for knowing the steps to resolve these problems.

Regards
Riztech

Watch from 1:00

The problem could be that the cartridges are not seated correctly. Try taking out the cartridges and putting them back in. If this does not help, the cartridges may need cleaning. Steps to do this are here. Otherwise, cleaning the cartridges and the contacts to them can be done by carefully removing the cartridges and swabbing the contacts and area around with a Q-tip dipped in rubbing alcohol. If this still does not work, the cartridges themselves may be defective. See if you can get a refund or replacement from where you bought them.

First I congratulate you for fixing your problem all by your self without needing the help of HP Support. Well i can't really tell what could be the problem because there are many factors for that problem. But here are the things you can check: - check the front panel of the printers for any error msg like "paper jam, carriage jam, out of paper, etc.", that may cause it to spooled or stuck in queque - check the connectivity. If you are using wireless, make sure that your signal is stable - computer related errors: make sure that there is no conflicting programs or viruses that may interfere with the printing. Update your windows and anti-virus program. - Include HP softwares into your firewall exception area
For support needs you can Call HP Support 800-474-6836
Hope That Gave you an idea ^_^

Check out the instructions on this page:https://h10025.www1.hp.com/ewfrf/wc/document?docname=c01490730&tmp_track_link=ot_faqs/top_issues/en_us/c01490730/loc:5&lc=en&dlc=fr&cc=us&product=305375&aoid=&lang=fr

You might have to uninstall the printer restart your computer then reinstall your printer click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also you can troubleshoot the device you could run the check disk utility click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive or control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart hope this helps

hp 6970 won't print red new cartridge help

you need to get a screwdriver and open it

The power adapter is probably bad or not connected properly to the printer or the wall outlet.