20 Most Recent HP OfficeJet 7310 All-In-One InkJet Printer - Page 4 Questions & Answers

Sounds like the carriage is broken on the black side. Pull the cartridge out and take a look at the silver metal piece. Is it loose from the side and if so did it punch a hole in the circuitry that cartridge comes in contact with. If I were a betting man this is probably your problem. You have to replace the whole carriage. This is a pretty common problem with the carriages that use the #96 and #97 cartridges.

Inkworks

Chances are it is abad cartridge, even some new ones are bad, you could pull out cartridge and reinsert, turn printer off and on may reset but sounds like bad cartidge, install even an old one to see if code goes away...

for most printers you have to hold the on/off button to get it to turn on or off.

HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

how do I reset the error message reading remove cartridge on the right , On the HP o FFICEJET 7310XI All- in - one ????

Hi,In order to fix the issue , you need to reset the NVRAM of the printer.1. turn the printer on 2. unplug the power cable from the back of the printer without turning the power off 3. press and hold power button , press OK and CANCEL, while keeping them on hold put the power cable back in ... 4. It will do a full NVRAM reset on it .. then it will prompt u for the language and country follow the steps and it will be resolved .Best of Luck :)

A) Run the fax test on the printer itself to see if it's connected properly and has an active phone line.. HP All-in-one printers still make a dial tone sound even if they aren't connected to a phone line. To run the test 1)..Press the SETUP button. Press the down arrow button until "Tools" is highlighted then pres OK. 2) Press down arrow key again and select "Run Fax test" The printer will then print out the results. It will tell you if anything fails. If it does, the correct the problem it mentions. IF everything passes, then the problem is likely your cable phone line which is a "Digital" and Fax machines still use an analog signal. Here is what you can try to overcome the deficiencies in a cable phone system. 1) Set your fax speed to Medium 2) Turn your ECM (Error correction mode) OFF
To set your fax speed, Press the SETUP button again.. Press your down arrow again until you find "Advanced Fax Settings" and the press OK.. arrow down until you find "Fax Speed" and hit OK. Then choose Medium (14,400) and press OK This will take you to your previous menu (Advanced Fax setings).. Find "ECM Choose OK again.. Then choose OFF and press OK. Press the X button on your printer's control panel and then Retry your fax.. Hope this helps

The OfficeJet 7310 can use different ink cartridges: Black: HP 96 or HP 94 (high capacity - lasts for ~860 pages, if it doesn't dry out.) Color: HP 95 or HP 97 (large capacity) Photo: HP 99 (replaces black when you print on Photo papers) Photo Grey: HP 100 See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00227021&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=391182 for the parts list of this printer.If you were using the wrong ink cartridges, you would not be able to print at all. HP printers give errors when it doesn't recognize the cartridge as the appropriate one. First check if you are printing in a low quality mode. This is under Printer Properties or Printer Preferences when you click Print or right click on the Printer in the Devices Control Panel. Go to the Printing Shortcuts tab. In the Advanced Options (click the button), you can change the ink volume and slide the tab to the right to add ink. You should print a Diagnostic test page to see the color levels/reproduction relative to the HP settings and consider cleaning the print head. The diagnostic page is reached by pressing * and # on the printer. Then press 1, 2, and then 3. In this Service Menu, press the right arrow key twice and press OK to open the Special Reports menu. Press the right arrow key once and then press OK. See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00242761&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=391182 to evaluate the printout's ink cartridge quality information. I've seen dull colors on photo paper when you print on the wrong side. This is obvious since the ink will bleed. The other common issue is differences between the color appearance on the monitor and the printer reproduction of that color. I hope this helps. Cindy Wells

hp 96 (black) and hp 97 (tricolor)

I think I found my answer. You don't have to un do any screws. Lift up the cover to the automatic feeder. You will see a spring on the side of the mechanism towards the front; remove the spring; that will allow you to lift up the little arm the spring was attached to and remove the roller or bar and the light blue/green plate just under it. Then you will be able to see the jammed paper, which which I was able to carefully pull out with a pair of tweezers. Some was under rubber rollers, but when I pulled the paper sideways it slipped out. Now it works!

check for a clog nozzle then you can make a test print.

Check your printer settings and try changing it to print just black/whiteand see what happens.

This appears to be static discharge from a leaky capacitor connected to the audio amp in the speaker. You have two solutions. 1. Send in the unit for repair. 2. Disconnect the speaker wire (Red and Black) that is attached to the speaker located on the inside. Lift the case as if you are replacing the cartridges. Remove the paper and the printing tray. If you look on the left hand side you will see grills for a small 1" speaker. They look like slits. Reach your hand on the inside and next to the speaker there will be a red and black wire attached to it. Disconnect the wires, Disconnecting the wires will disable the audio system, but you'll get peace and quiet.Read more: http://wiki.answers.com/Q/HP_Officejet_7310_All-in-One_makes_static-like_sounds_continually#ixzz28A16ud9A