20 Most Recent HP ScanJet 2400 Flatbed Scanner Questions & Answers

Not available as a spare part.

HP ScanJet 2400... | Answered on Oct 25, 2019


you can download or sometimes buy/order a new disc from hp from this page

just select the right windows version to get the drivers etc.

Let me know if you need anything else.

HP ScanJet 2400... | Answered on Aug 08, 2018

scanning carriage want some lubrication
you may use Vaseline to lubricate the carriage rods

HP ScanJet 2400... | Answered on May 14, 2017

i have a problem in my hp scanner g2410 scaning start and the meassage displayd start the activex controll on this page

HP ScanJet 2400... | Answered on Aug 02, 2016

hp scanjet 2004

HP ScanJet 2400... | Answered on Dec 05, 2015


Try the HP software rather than the Scanner itself.

HP Solution Center > Settings > Scan Settings > Scan Document Settings > make sure it is set to Scan Document as Image (no OCR) > Apply > OK.

I hope this helps.

HP ScanJet 2400... | Answered on Dec 05, 2015

Yes, OCR software takes a page of "printed" text, and tries to use image-processing techniques to
O(ptically) do C(haracter) R(ecognition) to extract the text, letter-by-letter, and to create a "text" document that you can "edit" on your computer.

HP ScanJet 2400... | Answered on Dec 05, 2015

go to scanning software in ur computer change color section and remove this problem


HP ScanJet 2400... | Answered on Mar 07, 2015

Hi ,
You probably already found this :
According to it , you should normaly contact a HP technician to have the job done . Nevertheless , I succeeded to clean the underside of the glass inside a HP Scanjet 5470C wich seems similar to your model 2400 . If you take of the lid of the unit , you should find two screws in the opening of the hinges . Unscrew them and lift up the the whole top of the unit . You might encounter somme kind of resistance during the operation but I finally succeeded to get the it free that way .
Best regards .

HP ScanJet 2400... | Answered on Jan 06, 2015

It is due to the dust accumulated in the tinted glass near the bulb. so open the glass by unscrewing the screws and clean the tube bulb and nearby mirror glass with the pure cotton and fix as same and retry. Pl give me your feedback

HP ScanJet 2400... | Answered on Sep 10, 2014

change flex cabe of the scanner or clean the scaning unit.

HP ScanJet 2400... | Answered on May 03, 2014

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