20 Most Recent Samsung RFG297HDRS 29.0 CuFt French Door Refrigerator Questions & Answers


Ok Randy, Lets fix it.

My name is Peter. I am a retired refrigeration field service technician.

You are not getting cooling air to your ice maker freezer compartment. Once again Samsung - bad design - put a ice maker in the fresh food section.

So, you have a ice maker enclosed next to the fresh food section where the recommended temperature setting is 35-40 degrees F.
Where as your recommended freezer temperature is +2/-2 degrees F.

There is a air damper/vent from the bottom freezer in the back of your ice maker housing. Lets remove the ice maker to check for ice build up. On the left hand side of the housing on the wall there is a long narrow cover plate. This is where you connector harness is located. There are 2 screws holding the front end in and a tong and groove tab in the back. Remove the cover plate.

Now, pull the harness out.

Lets remove the ice maker assembly. There are two screws in the front end securing the ice maker to the top of the casing. These screws are recessed. They are either Philips heads or hex heads (1/4"). If they are hex head, he recessed hole diameter is small. Some hex head hand tools will not fit. A screw gun will work or a small outside out side diameter hex head hand tool.

Remove these screws. In the back in each corner is a tong & groove. Pull forward to release the ice maker. Using a small flat head screw driver wedge the wire harness to release. Set the ice maker aside.

Inspect the air vent/damper for ice build up. Use a hair dryer to defrost.

I do not believe you have a automatic damper controlled by a thermistor (temperature sensor). If you do, Remove the damper assembly. Get your multi-meter. Set your meter to the lowest Ohm reading (Omega on your meter) Touch the two probes on your meter together, you meter should read 1.0. Disconnect the 2 motor contacts. On the motor place one probe on one contact and one probe on the other contact. If the meter still reads 1.0 the motor is bad. If the meter reads 0-50 Ohms the motor is good.

If there is no ice buildup & the damper motor checks out, replace the temperature sensor.

You will find getting the wiring back into the side panel will be a little difficult. As usual, Samsung is not service friendly.



Samsung... | Answered on Oct 29, 2014


Pull it forward and seei if the drain pan is either overflowing or empty. If it,s empty, check the drain isn't blocked, causing meltwater to leak from inside. If it's overflowing, check the door seals properly and the defrost settings are ok.

Samsung... | Answered on May 22, 2012


it may be froze up, and require a defrosting. use a portable fan to speed up this process , also make sure the fan in the freezer compartment is working, with a little work and a zoom spout oiler, or some light motor oil, the motor can be sparked back to life.. freeze ups are common with the high humidity we are having these days.. jay the pool pump motor repair guy longwood Florida

Samsung Freezers | Answered on Jun 14, 2020


call a repair tech it possibly needs freon added .

Samsung Freezers | Answered on Dec 02, 2017


They generally use 1/4" tubing.

Samsung Freezers | Answered on Oct 23, 2017


Check the thermostat, and the cooling fluid.
Tao the thermostat en see if it will start the compressor. When you hear the compressor running and still no cooling, you must have lost the cooling fluid. (used to be freon)

Samsung Freezers | Answered on Apr 05, 2017


Hello Danie;

My name is Peter. I am a retired field service refrigeration technician.

The normal setting for a freezer is -2 to +2 degrees F., and the normal setting for the fresh food section is +35 to +40 degrees F.

You only have one source of cooling and that is your freezer. With the settings that you have, you are asking your unit to do what it is not designed to do.

The ice maker is struggling because if it is a cast steel ice cube mold, the heater beneath it is not designed for the current to break the ice cubes free @ -18 degrees F., or if you have a plastic flex ice cube mold it is too ridged to flex enough to break the ice cubes free. Normally your ice maker should dump 8-10 times in a 24 hour period.

A note on food storage. Make sure you do not overload your freezer of fresh food section to the point where food product extends beyond the edge of the shelves.

Samsung Freezers | Answered on Apr 05, 2017


It should be on the right, front or back:. I can see a dipstick from the bottom up on the front right on the first video and on the pickup, maybe it is the same engine, at the right rear.

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Samsung Freezers | Answered on Apr 29, 2016


Hello;

My name is Peter. I am a retired field service refrigeration technician.

Your problem is not your thermostat. In some models the compressor knocks out the overload relay. They relay could last a few seconds or a few weeks before the compressor knocks it out again. This is especially turn with the LG units.

You will need a multi-meter to check your compressor.

1.) Unplug your unit. Remove the bottom back cover.

2.) Remove the overload components to expose the 3 pins on the compressor.

3.) Inspect the pins on the compressor. Are they clean or are they damaged from heat (Steel melting).

4.) With your multi-meter, set the meter on the lowest Ohms. Read the Ohms between each of the pins. You will have 3 readings. One reading will be high and the other 2 readings will be lower. Add the 2 lower readings together. This value must equal the high reading within a few tenths.

I hope I am wrong. A new compressor depending on the model is $275-$450.00. Include a system filter for $40.00, plus new refrigerant $45.00 and the cost od an experienced technician $300.00.

Samsung Freezers | Answered on Dec 04, 2014


There is a drain tube located under the panel of most freezers. If that clogs up, the auto defrost can't work. The freezer defrosts by evaporating all the moisture out of the compartment. So, check that first. Secondly, a leaky door seal can also cause that problem. You can order door seals online or on Amazon.

Samsung Freezers | Answered on Oct 17, 2014

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