Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100) - Answered Questions & Fixed issues

Looks like a Cellular Phone from Nigeria:

Country Code 234
Cell phone code 80

http://www.countrycallingcodes.com/Reverse-Lookup.php?calling-code=234
http://www.howtocallabroad.com/nigeria/

Let me know if you need further assistance

Daniel

Call the ISP (end) 2003 model relic. USA modem> a 38 Mbps in a single 6 MHz channel, mine does 1200 this oldDOCSIS 2.0 has one channel, 6MHz. mine has 32,(v3) and the IPS charges for bandwidth, by adding or subtracting channels. so pay more get more speed. but yours is 1ch. mine is 30 times faster, 32ch, than your old v2. and packet lost is normal, you are confused how cable works. but yes call the ISP and ask them to tune up your modem cable the come out and measure the cable curb signal strengths. and PAD the line down to not over or underdrive the modem also this is done at the modem POINT . F coax cables. PAD is a F-conn. attenuator, in many sizes ,1 is best here , tuned. or pay for DOCSIS 3 upgrade, 19 year old modems need to be retired. for sure. all this is ISP , related, every word. and fact. you pay for speed, so demand what was payed for, also learn the PC can be Ethenet wired to modem direct. for testing. not told what GOAL or DREAM app fails, a GAME? good luck with old DOCSIS 2.

This is the original Install disk: SB5100 Series SURFboard Cable Modem Installation CD ROM Motorola Inc Free... Just install the original drivers and you should be fine. If still asks for password, it is the Administrator user and password for that computer. Hope it helps!

Those modems update the firmware automatically. That modem could be as much as 10 years old. As for JTAG upgrade of firmware, you are making this way too hard and expensive. The Jtag is only part of the issue. You have to have an EEPROM flashing machine to connect the cable to and those are not cheap.

003 or 173 if that don't work do the code search button

Please contact ARRIS Mark Motorola Support

Contact ARRIS support. Mark Motorola Mobility Support

Sounds like your modem is in a provisional state. Walled garden is simply a tool to provision a modem..... a way that a cable or ADSL company uses to verify that the equipment is associated with a paying customer. Call your ISP if you are unable to access anything past that page via a browser. Chances are your provisioning record is lost, your modem has changed, there are too many devices connected directly to the modem, or there are other account issues such as nonpay status. Before you call... Check your modem connections, most companies will not allow two IP addresses to be issued to one piece of equipment (modem) without an extra fee, some companies will not allow two devices to be connected to a modem at all. If you have a device connected USB to the modem and another device connected through the ethernet port...disconnect one. I suggest going Ethernet and using a router if you wish to have more than one device connected to your modem. Make sure the modem that worked yesterday is the one you are using today. If you've recently replaced your modem, you may need to call your cable company to register the new modem. One modem = one instance of service.Check your bill due date. If your bill is past due, you may need to satisfy the past due balance before being allowed past the walled garden.

Log in to your modem using 192.168.100.1You will see a configuration button on the left, click that.Click the factory reset / restore default settings button.To simply turn i toff and on click reset cable modem below or simply unplug and replug the power cord.

Your internet service provider only able to change your external ip address. The only way to change it own by using proxy sites or ip hide software's. Online proxy sites are simple and free of cost . But they worked for some periods only. So you can always check your ip is hide or not at Ip-Details.com some free online proxy siteshidemyass.comhidemyip.comboomtunnel.organonymous.org

That is usually a problem with signal levels or the modem isn't set properlly. I don't know who your provider is but you should get hold of them and get them to fix it. They should send a tech out to check your signal. While they can check the modem remotely it does not provide them with the same information that a onsite check does. There is nothing you can check or change as a end user.

This can be signal levels, or signal quality (noise), or bad cableing and so on.

Hello you can actually block web sites on your computer but no on your router because it Is just for Internet transmitting so it does not have a memory so if you want to block some thing you can do it on your computer.

check your adaptor or cord of the adaptor maybe its broken or something..
try use multitester for the continuity of the wire...

The default password for this routers is usually motorola and the username is password.
You can reset the device to default factory seconds by pressing the reset button for more than 30 seconds.
The you can log into the router suing its IP address on your web browser and go into the device settings to change the username and password.

HI i beleive you are looking for a user name and password for the motorola sb5101i

here are the username and password for the modem which are default

USER NAME:-ADMIN

PASSWORD:-leave it blank>>press login(this should work)

DEFAULT IP FOR YOUR MODEM:-192.168.100.1

IF THIS doesnt work try to turn off the modem and turn it on back...this might work

or else you can try to reset the modem,once this is done you might have to reconfigure the modem...contact your internet service provider to set it up

I work for a cable company. If Power, Recieve and Send lights are all solid and the only one that is blinking is online on these modems it means that the unit is not provisioned properly by your ISP or the device is malfunctioning. You will need to call your ISP and tell them this and they should be able to help you out pretty easily. You may also try unplugging the device and letting it sit for 5 min. and plug it back in.

Hope this helps.

Please Rate.

You can't have more than one direct connection from the modem to a network device (the local area or LAN side of the modem). What you'll need is a router to go between the cable modem and whatever you want to share your Internet connection.

The rear panel of a typical 4-port wired/wireless router looks like this:


The cable that now runs from your model to the computer would connect to the "Internet" or "WAN" (wide-area network) jack. Your computer, your new powerline adapter, and any other wired device (up to 4) connect to the "LAN" jacks. With this type of router you also have wireless connectivity available as well if you want to use it. Routers without wireless capability are available, but they can be hard to find. Most people want the wireless connections for laptops, network printers and so on to avoid the need to run cables.

Wireless routers are available almost anywhere where computers or computer supplies are sold, and are in the $40 to $50 range. Online you can often find them for much less. They are very easy to connect, since they all come with a CD containing all the necessary software to automate the process, and a manual to guide you through. You may need to purchase another cable or two since not all routers and other devices include one, but they are inexpensive.

Once you have the pieces you'll have your network running in no time. Good luck, and thanks for using Fixya!

Hi,

The Motorola SB5100 SURFboard DOCSIS 2.0 Cable modem cannot be connected wireless as it does not has the wireless feature.

You can check its specification from the link below
Motorola SB5100 Specification

However if you want to make it wireless, you need to connect the Cable modem to a Router ( this makes a sub-network within your home network ) and you can connect your PC/laptop or any other device wireless to the router.

This technique is expensive as you will be purchasing a router and setting it up by calling your ISP ( Internet Service Provider )

Regards,
Shawn


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The will be dependant on your signal levels to the modem

login into your modem http://192.168.100.1

Check signal
RX should be between -5 - +5
TX should be 40-48
SNR should not be below 32%

Typically too many splitters or too much signal can be the problem

the standy by feature is a button on the top of the modem. Press button and check that all your lights come on green (power send recieve and online). then you should have connection