20 Most Recent Sony DPP-FP30 Thermal Photo Printer Questions & Answers

I had the exact same issue with mine! I didn't manage to fix it, but I know exactly what the issue is. If you open the printer, you'll find a black rectangular box above where the film fits inside the printer. This black box is connected to the board above it, and is supposed to press down against the film, and then against the paper for it to print properly. There is a little bar above the rectangular box, and there should be two plastic pieces on both ends of this bar. The bar is also connected to the gears, and when the gears move the bar, the two plastic pieces coming off of the bar push the black box down. When I looked at mine, only one of the plastic pieces was doing its job; the other one was broken, and was sliding on the bar. Tried some super glue, wouldn't work. I suggest tossing it out like I did, unless it's still under warranty or you want to try fixing the plastic piece so the printer head gets pressed down all the way.

THIS IS A PROBLEM FOR SONY CALL THEM I’m happy to help further over the phone at https://www.6ya.com/expert/wynn_5ba0205233ebfc15

So there's good news and bad news. . The bad news is that it doesn't look like there is a driver for Mac, and Sony apparently has no intention of every developing/releasing one. . The good news is that you can still print photos by taking advantage of the printer's ability to print directly from a camera. . You can upload the photos directly to a memory card using a memory card reader, and then put the card into a camera and print from there. Note that the camera might not accept the photos if you are taking them out of iPhoto, because iPhoto does a conversion on imported pictures that the cameras sometimes don't understand when you try to put them back on the camera. If you want to edit the photos, use a program called GIMP instead of iPhoto. Here's the download link: http://gimp.lisanet.de/Website/Download.html . Hope this helps!

Hi there.

Unfortunately this is not MAC compatible. The only way to get this working with a MAC is using a VIRTUAL PC in your Mac. Once you are on the pc side of the machine, you can download the driver for the WINDOWS OS you will be using.

Let me know if you have further questions.

Thank you!

Install the drivers in XP or Vista compatibility mode.

Insert the setup disk in your CD/DVD drive. Choose to view the files in Explorer.

Scroll down to the file "Setup," which is identified as an application.

Right-click the file and select "Properties." Click the "Compatibility" tab at the top of the resulting window.

Check off "Run this program in compatibility mode for:" and choose "Windows Vista" or "Windows XP Service Pack 3" from the pop-up menu.

ALSO check "Run this program as administrator" at the bottom of the window.

Press "Apply," then "OK."

Now you can double-click the "Setup" file and run the software installer.

for the sony support site for your printer please follow link
http://support.sony-europe.com/dime/dpfp/printer/printer.aspx?site=odw_en_GB&m=DPP-FP30

Sony printers are masterpeices when it comes to digital printing as they produce wonderful quality images.
If you got a new printer and it does the same thing this indicates that the problem iis emanating from the software with which you use in editing the pictures before sending the print command. Somewhere along the line some adjustment must have been made to the software relating to the alignment of the picture on the printer. Once this adjustment is corrected your printer will print fine.
Printers are devices which prints what command was sent to them and do not have any intelligence to act or edit documents on their own accord.
Hope this solution has been helpful?
Happy new year

Hello,
The print head on the printer is bad, you will need to contact the dealer to inform them to know how many print the printer can produce before it park off. once this known, it will help know if to replace the print head.

Take care.

well the problem is that, Mac is not supported by Sony at least not on that model, I'll give you where you can check the supported operating systems if it doesn't help at least you can see what OS will work. Click here