20 Most Recent Sony VAIO PCV-W500GN1 PC Desktop Questions & Answers

When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous. Most times the problemis with the memory or Video Card. Count the Blinking Lights or Beeps and takenote of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button. And if that's true maybe you wasoperating off the battery the last time you had it on and since the power cordis bad, it was not charging the battery so the battery is drained and the powercord is bad.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove theBattery, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in (leave the batteryout) and hit the power button to see if it boots. If it does, you can putthe battery back in and let it charge.Maybe your DC Power Jack which is where the power cord plugsinto the computer is bad. Take an ink pen and push the tip inside thejack and see if the little pin wiggles, if so the jack is bad. You'll have totake the laptop apart to fix it. Most times it is soldered onto themotherboard, so you will have to desolder the old and solder a new one.Maybe your memory is bad or the memory slot is bad.Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.
Try running the Check Disk Utility if the above steps don't fix it.
To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

Sony VAIO... | Answered on May 28, 2012

Try this website and download Important Notes During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding. It is highly recommended to print out these instructions as a reference during the installation process. or Download manual repair (Click here) for SONY PCV-W500GN1
All the Best!

Sony VAIO... | Answered on Oct 02, 2010

Could be one of two most common problems?
Have you ever replaced the CPU Cooler (Heatsink/fan)?
CPU Cooler fan may be working, Heatsink dirty.
CPU is over-heating = mainboard turns off
Replace CPU Cooler
Power Supply fan not working causing partial failure on 5volt or 12volt side.
Replace Power Supply

There are more causes but these are most common for short-time boot problems.
Another could be hard-drive, but that wouldn't shut system down like first two would.

Sony VAIO... | Answered on Apr 04, 2010

Retaining screws are on the side or back of the drive. Remove the screws, slide out the drive, pop in the replacement....

Sony VAIO... | Answered on Feb 14, 2010

Can you tell me when it freezes? . I can understand that has to be opened up to test the power supply,and motherboard. But by no means that it trashed before it has been properly tested.There is no way to know it is trashed!

Sony VAIO... | Answered on Nov 18, 2009

The pros told you what you should do ... You can fiddle with it if you like ... spend more money and time and still have a computer the pros told you is not worth fixing.

It will probably not be reliable if you do get it running and you will probably lose all you important files, including your Last Will and Testament and your 600 page novel as well as your family tree and history that dates back to the Revolution.

You can put another case fan to help the cooling problem. I believe the tech is telling you your components are at least partly cooked and are on their death bed.

For just a little more than the cost of your motherboard, you can get an entire new computer that is NOT cooked.

This is free advise, take it for what it is worth.

Thank you for considering FixYa.com

please vote



Sony VAIO... | Answered on Nov 16, 2009

Overheating can cause "freezing" -- did the repair-shop used compressed-air to blow-out a bunch of dust & dirt ?

Rather than discarding the computer, take the "System Restore" CD-ROM that was originally shipped with the computer, and reinstall Windows. If you have lost those disks, contact Sony, and order a replacement CD-ROM.

Then, install a good, free, anti-virus product, e.g., "Microsoft Security Essentials":


to prevent it from getting re-infected.

Sony VAIO... | Answered on Nov 13, 2009

The only suggestion useful to you would be to unplug all the wire from the back of the unit. Wait 3 minutes or so and then plug them back in.

If your audio is hooked into your monitor then no picture and sound might be just be your montior (if the lights on the computer stay on). Hit the CD eject button on your computer after giving your computer a chance to boot up. If it has power then for sure it has to be your monitor.

Otherwise the problem will be in the powersupply or the motherboard. Hope this helps. Best Regards, -md

Sony VAIO... | Answered on Nov 10, 2009

just go to the sony support site and download it ,shouldnt cost anything

Sony VAIO... | Answered on Sep 21, 2009

can you tell where the sound is coming from? if so that oarts needs to be replaced. because it you get sounds from system, it means its nearing its end of life.

Sony VAIO... | Answered on Sep 11, 2009

you dont need to remove your hard drive because the froblem is only on software all you have to do is run the disk and select repair . it automatically repair your system.

Sony VAIO... | Answered on Aug 05, 2009

If you have replaced HDD of your machine, then there is no otherway to get your things back rather than installing them. If you have CDs from Sony, then you are safe.

Sony VAIO... | Answered on May 13, 2009

only the internet or the pc

do a windows update and update internet explorer
are you getting any error messages when this happens

Sony VAIO... | Answered on Jan 29, 2009

When was the last time you cleaned your computer? Overheating from dust accumulation can cause this kind of problem.

Check to make sure no dust has accumulated in the vents. You may need to carefully open up your computer, and use a can of air to clean out dust on the components. Be aware static electricity can destroy pats of your computer. Make sure you ground yourself by touching a piece of metal before opening the computer case. You don't need to touch anything in there, however. Just carefully use the canned air to clean things out.

Good luck.

Sony VAIO... | Answered on Jan 03, 2009

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missing original sooftware perhaps

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