20 Most Recent 2wire (1000-000057-000) Modem Questions & Answers


Gateway laptop and 2wire router AT&T can't connect to network

On your 2wire router is model number, below that is another set of numbers, from network connections select your 2 wire router, then connect. it will ask you for a password, The password is the set of numbers below the Model No.
3/16/2018 1:18:54 AM • 2wire... • Answered on Mar 16, 2018

Hi. i have modem wireless

I assume bell is your old ISP, and primus is your new ISP. Also i assume your wireless modem is not provided by bell. If you are getting the login page of your old ISP (bell) it seems your bell LAN cable is still connected to your modem. If you are 100% that only primus is the only connected to your modem. Try to run disk cleanup and remove all the temporary files in your computer.
1/5/2018 5:30:06 AM • 2wire... • Answered on Jan 05, 2018

I have 2 lease line

Be the first to answer 9/23/2017 10:24:03 PM • 2wire... • Posted on Sep 23, 2017Be the first to answer

2wire Modem blinking red dsl

if the speed was upgraded to ADSL 2 you need ADSL filters that match this. Check the model number of the ADSL filters and check the type of DSL is compatible with the Speed change.
8/8/2017 8:02:33 AM • 2wire... • Answered on Aug 08, 2017

Stay with me on this

Be the first to answer 7/1/2017 11:06:03 AM • 2wire... • Posted on Jul 01, 2017Be the first to answer

2wire gateway

The modem is a Gateway 2Wire model 2701HG-D. Its function is to handle the high frequency data carrier that rides on top of your ordinary telephone wires to provide internet access. It has four ethernet ports and one USB port in addition to the telephone connector. QWest has said there have been problems with it and they recommend that you purchase a newer model for $100.

Ours failed yesterday with a bunch of green lamps glowing steadily without the normal blinking. The lady was about to go downtown to purchase a replacement when I figured out how to open the box with its four springy plastic bending tabs that you can see looking through the cooling apertures.

What I found was an internal operating voltage of about 4 volts which was well below the 5.1V printed on the power brick. When I ran the modem from a laboratory grade 5 volt source it seemed to work drawing about 1 ampere without any connection to the phone line.

Measuring the 5 volt supply that came with the modem I saw 5.2 volts but when loading it to 100 milliamps or so it dropped to 4 volts. It was definitely out of spec. Replacing the brick with another brand rated at 5 volts, 2.2 amperes solved the whole problem.

A failing power supply usually turns itself off but in this case measuring its output with a voltmeter would result in a conclusion that it was OK. Not so. You have to measure it under load which is a bit harder to do.

So. . . Don't rush to buy that new modem the way QWest says. Consider a replacement power brick. Positive 5 volts on the center of the connector with 2 amp capability. The original power converter used a three pin grounding plug for the AC source and the ground was connected to the negative side of the DC output. That's not normally done and does not seem to be necessary. It would make more sense to connect to the telephone company ground but that wire may not be available in the 6 pin telco socket.

Part numbers on the failed power brick

P/N 1000-500031-000
Part No GPUSW0512000GD1S
Input 100-120Vc.a 50/60Hz 0,15A
Output 5.1V DC 2A
Class 2 Power Unit
Made in China

And. . . after cracking the shell of the power brick the input aluminum electrolytic capacitor showed typical deformation of the round aluminum end. That kind of failure is very much a part of my life these days. Sigh.
5/15/2017 3:57:51 AM • 2wire... • Answered on May 15, 2017

I have a Arris Modem from time warner cable, no i

do you have dsl filter where the phone line comes out of the wall and goes into the Router. https://en.wikipedia.org/wiki/DSL_filter
3/26/2017 8:51:28 AM • 2wire... • Answered on Mar 26, 2017


Red power light on the 2wire wireless gateway indicates a device failure. Replace the gateway..
10/13/2015 6:10:29 AM • 2wire... • Answered on Oct 13, 2015

Where is my security key

The security key(Default) Is located on a sticker on the underside of the modem. It is located in brackets like these [1234567890] s_young.png
7/8/2014 3:31:02 PM • 2wire... • Answered on Jul 08, 2014

How do i get my password to access my 2wire modem?

Usually on modems, the default password is password, and the default username is admin. If this doesnt get you on then the only way is to reset the entire modem.
6/28/2014 9:11:10 PM • 2wire... • Answered on Jun 28, 2014

How to change wirelss password

you will need to log into the router configuration with a computer or device that is connected to the router. in your browser, browse to either or, whichever works, and go to the wireless configuration from the screen that loads. from there you can navigate to the custom password or customer wifi key entry spot.
12/18/2013 3:32:54 AM • 2wire... • Answered on Dec 18, 2013

All lights flashing red one after anouther

Ok...you might need to.reset your.modem...on.the back panel.where.you.have all.the ports you.would either see a button.or.the.reset button.might.b loacted inside a hollow.hole...take somethng that is poinetd and hold it down.for.30sec...then u.might see all the lights flashng...unplug da.power.cord leave it.for.30.sec..turn it.on .the modem.shud.wrk.fine... If.nt.cntct.ur.internet.service.provider or.da.hardware.manufacturer
11/2/2013 1:44:02 PM • 2wire... • Answered on Nov 02, 2013

Intermitent DSL/Internet Connnectivity 2701 Router


* If you can connect after disconnecting power and reconnecting, it means there is formation of static charge on modem

* Check whether there is any cordless phone or any other satellite devices next to the modem. If so, move the modem 10 feet away.

* If your modem is placed on carpet, please place it on wooden desk

For guest:
Do you see the power is also interrupted while loosing connection? If so try plugging the modem into different socket. Dont waste money for simple problems.

If this doesnt work, please dont rate me down, if it works, please rate me as fixya!!! lol...

Have a nice day!!!
3/9/2013 12:06:32 AM • 2wire... • Answered on Mar 09, 2013

Can 2wire modem be used as a fax

As long as you have phone service you should be able to plug a fax machine into the telephone port, you may need to change your fax machine to tone dialing from pulse.
2/2/2013 5:12:21 AM • 2wire... • Answered on Feb 02, 2013

2wire wireless router/modem

there is only one quick way to turn off your wireless internet access.

Turn off the modem or router if you are using it.

For your information, all home networks have their own access key, without which nobody can access it... it is normally printed at the bottom of the modem. 10 digit encryption key.
Was I helpful enough??

12/17/2012 4:43:01 AM • 2wire... • Answered on Dec 17, 2012

2wire251 passwords

Be the first to answer 9/22/2012 11:08:54 PM • 2wire... • Posted on Sep 22, 2012Be the first to answer
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