20 Most Recent Neff K3965XO Side by Side Refrigerator Questions & Answers


I think you have a freezover try unplugging the unit cleaning the ice box and all ice around the are and let the fridge thaw at least over night this should work

Neff K3965XO... | Answered on Jan 18, 2018


That would depend upon what has failed. However, repairs may be more costly than a new unit, and you are never sure about the remaining components of the older unit.

Neff K3965XO... | Answered on Mar 19, 2016


Check your freezer temp. If it is not 10 degrees or less the icemaker will not work.

And if the temp does not go below that you have a problem with your cooling unit - perhaps the defrost cycle is not working and you have ice accumulating in back of freezer. Check for that.

Neff K3965XO... | Answered on Mar 10, 2016


Local appliance parts store

Neff K3965XO... | Answered on Aug 19, 2014


Hi, Have you checked if the Ice level lever is down?

Neff K3965XO... | Answered on Jun 11, 2014


Hi, it sounds that the sealer on the door is not shutting against the cabinet; you could try and warm the sealer with an hair dryer ,carefully not letting any water into the dryer and shut door while sealer is still warm. The magnet ill mould to shape when door is shut


Neff K3965XO... | Answered on Jun 08, 2014


It is drawing more amperage because it is working harder. A dirty evaporator coil or blocking the inside evaporator can do this. Vacuum under and behind the frig and clear out the inside of the frig where the fan is.

Neff K3965XO... | Answered on Nov 08, 2013

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