20 Most Recent KitchenAid Professional 600 6 Qt. Stand Mixer -Cayenne Red Questions & Answers

If you have the gear cases apart and the bevel gear exposed then you just push the planetary shaft up through the middle of the bevel gear. You will see that the shaft is driven by the gear via a loose fitting pin through the shaft. Pull the pin out (with fingers) and then the bevel gear will lift up off the shaft without the need to fully remove the shaft. Note the fibre spacer/thrust washer under the bevel gear between the bottom case and gear, don't lose it.

KitchenAid... | Answered on Sep 04, 2016

Sounds to me like you are overworking the machine. Get some advise from Kitchen Aid themselves, find a helpline and phone it.

KitchenAid... | Answered on Oct 14, 2015

If it will not turn on when cold then you are likely looking at a new motor. If there is a resettable fuse reset it.

KitchenAid... | Answered on Aug 01, 2014

You need to replace the plastic lift lever on the crank shaft hidden under the motor housing up inside the pedestal. Put it upside down on a towel and undo the 4 large philips head screws holding the pedestal to the bottom of the motor housing.

KitchenAid... | Answered on Aug 01, 2014

Tip it upside down and read the proper model number then enter it into the box on this page at the Kitchen Aid web site


KitchenAid... | Answered on Jul 26, 2014

Remove the planetary and see if the noise vanishes, if not then you will need to open up the gearbox. It could be the pin retaining the fuse gear or maybe even the fuse gear itself failing. It seems unlikely though as you were only whipping cream and there is no effort in that.

KitchenAid... | Answered on Dec 22, 2013

If it is model 5KPM5 then there is a pin through the shaft inside the planetary that engages the pinion gear. There is a circlip above the gear clipped to the shaft that holds the gear into engagement with the pin. I've not seen one drop the shaft out in my life, the circlip would need to pop off & the gear would need to jump up and then the pin would need to slide out. All the bits would be there inside the planetary waiting for you to discover them.

KitchenAid... | Answered on Dec 08, 2013

I know it's a late reply but I have plenty here in New Zealand.

KitchenAid... | Answered on Nov 02, 2019


Sorry you are experiencing an issue with your blender. Sadly you will have have to replace the whole blade assembly in this instance.

Please see our help video for your perusal.


I hope we could help you resolve your issue :-)

KitchenAid... | Answered on Oct 23, 2019


Sorry you are experiencing problem with your appliance. We have created help pages and videos to help you resolve this issue, please see the relevant links below for you perusal:



Hopefully you will find our information helpful. Should you require any help, please don't hesitate to contact us.

KitchenAid... | Answered on Oct 23, 2019

You will likely need to replace the beaker anyway, the drive which is now melted to the motor coupling is only supplied as part of the beaker/blade assembly. You will also need a motor coupling.

KitchenAid... | Answered on Apr 09, 2018

If it is not something to do with the coupling (rubber one on the jug bottom and hard plastic one on top of the motor) then I'd be checking that the cutter shaft is not getting hot. If it was the motor playing up normally they pop into error and stop with flashing lights. The switch panels give very little trouble.

KitchenAid... | Answered on Jan 18, 2018

I would say pull it apart again and fiddle about with it a bit paying some attention to that spring loaded ring that's causing you grief. I don't have one here to look at but I know I've seen that problem before and it's something to do with that ring underneath needing to be turned to a certain position so that it engages properly. There are some notches in it that need to be in a p[articular position. We never saw that version for too long, the following model had a plastic beaker without all that rubbish on the bottom.

KitchenAid... | Answered on Mar 24, 2017

You will probably fine that the fuse gear has failed. If the motor runs and the planetary and front drive does not turn then the solution is only going to be found inside the gearbox.

KitchenAid... | Answered on Mar 24, 2017

I expect you will find that the motor is open circuit. There is a thermal fuse incorporated into one of the field windings which can be replaced with a bit of messing about. A job for a retired appliance service person if you want to keep the price down. Did one today, took about an hour from start to finish.

KitchenAid... | Answered on Dec 20, 2016

it could be failing bushes for the motor
take it to an appliance repair shop for an inspection of the motor to check for bush/bearing problems

KitchenAid... | Answered on Dec 10, 2016

The coupling on the motor has become bonded to the coupling on the beaker. Maybe it was moving about excessively and the 2 plastic parts have fused together. You can expect to have to replace the motor coupling and at the least the blade assembly or possibly the whole beaker depending on model. Knowing what you are up for needing to replace now if you wish to get it off put a litre of water in it, put the lid on and turn it on high and wobble, wriggle it about until it is able to be lifted off.

KitchenAid... | Answered on Aug 30, 2016

Most likely the motor will be open circuit

KitchenAid... | Answered on Jul 07, 2016

Put the base back on, determine which way the motor normally turns from the top when running. Drill a hole in the edge flange of the driving coupling. Stick a punch or screwdriver in the hole and whack the punch with a decent hammer to shock the coupling in the direction it normally will be turning. Sometimes it's a few whacks, sometimes a whole lot more but eventually they always come undone. Replace the coupling.

KitchenAid... | Answered on May 31, 2016

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